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Flex DirecTV via Satellite Flashcards | StudBud
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Flex DirecTV via Satellite
Flex DirecTV via Satellite
14 terms
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StudBud Administration
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644 plays
Created on 1/20/2020
Flashcards
14 cards
F
Practice quiz
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Host live
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Questions
14
Answers
1
How many shows can a customer record on the Genie at one time?
4
5
2
3
2
We can do a third party authorization to place an order with DirecTV via Satellite.
False
True
3
What is the upfront cost of a 5th or 6th TV?
Free
$99
$7
$49
4
What technology type is DirecTV via Satellite?
Fiber
Cable
DSL
Satellite
5
Which of the following is NOT a DirecTV via Satellite package?
Choice
Entertainment
Epix
Ultimate
6
With the DirecTV via Satellite ABP, after installation, when will the customer's first bill be drafted?
Within 2-3 weeks
Within 1 week
When the order is submitted
Within 72 hours
7
DirecTV via Satellite's 2nd year pricing can be referred to as which of the following?
The same as the 1st year
The same as the first year pricing
None of the Above
$20 more the 2nd year
8
Which of the following can we state is a partner of DirecTV via Satellite?
Frontier
HughesNet
AT&T
Verizon
9
What charges are due on the phone call with DirecTV via Satellite?
$1.00 Hold + deposits when applicable
$19.95 + taxes + deposits when applicable
$19.99 + deposits when applicable
Nothing
10
We can tell the customer to call back after the 1st year for new customer promotions on DirecTV via Satellite.
True
False
11
If the customer has 3 TVs with DirecTV via Satellite, what would be the monthly fee for all 3 receivers?
Free
$14
$21
$7
12
How much is DirecTV via Satellite's installation?
Free because it's self-install
$100
$99
Free up to 4 TVs
13
What is Existing Customer Protocol for DirecTV via Satellite?
60 Days
90 Days
30 Days
2 Years
14
What is a compliant response to the question, "Does DirecTV via Satellite require a satellite?"
There are multiple ways to get service to your home.
It depends on your installer.
Yes but there are over 30 ways the tech can set up the dish.
No, there are a few different ways to install.
