103A TEST

If a barber leaves a shop, his or her clients will:

The renting of a space, suite or booth by an individual barber professional on a monthly basis is referred to as a(n):

One happy client typically tells an average of how many people about their good experience?

If all of your appointment times have been scheduled with clients for a given day, the term to describe this is a:

Dependability as a work place principle can be described as:

Which of the following guidelines is NOT a strategy for attracting new clients with business cards?

What approximate percentage of all clients that visit the barbershop are lost annually?

For barbers just starting out, the most common and immediate source of referrals is:

Which of the following statements describes a value add-on package?

Paid holidays, bonuses and insurance are all examples of:

Is this something I can commit to is a question that would be asked when determining if a goal is:

A barbershop working harmoniously as a group represents which of the following work ethics

Of the items listed below, which one is NOT considered a benefit?

What percent client retention would be achieved if a barber had 8 out of 10 clients return for services?

Turning a $30 ticket into a $40 ticket is an example of:

Industry statistics indicate that satisfied clients will usually refer-how many new clients

What is considered to be the number one reason why clients move on to another barbershop?

If a client visits a shop 4 times and spends $20 each time, what is the total revenue generated from this client?

When comparing the shop and the barber, which of the following responsibilities is assigned to the barber vs. the shop?

An effective strategy to ensure a return visit from a client is to:

Which of the following factors contribute to the barbershop's success?

How many first-time clients makes a retail purchase?

A goal strategy that states exactly what you want to accomplish is referred to as being:

Pareto's principle is called the:

I will get a job within the next 60 days is an example of a(n):

High achievers utilize all of the following strategies EXCEPT:

If you don't waste time or show resources, you are performing the work ethic called:

Which of the following concepts involves convincing new clients to return and hopefully become lifelong clients?

Benchmarks for a goal are usually expressed with:

Important information about the client, combined with the financial value of a client, is referred to as the:

The act of a highly satisfied client directing another person to see you for professional services is called a(n):

A realistic goal is one that:

A category title for tracking and overseeing clientele-building strategies is CRM which stands for:

Insurance benefits might include all of the following EXCEPT:

Passion as a work principle can be described as:

The type of barbershop that uses a set business plan provided by a parent company is referred to as a(n):

All of the following are demographic categories most often included in market statistics EXCEPT:

Measurable goals will help you get organized and:

According to statistics, how often does the average loyal client visit a barbershop?

Which of the following situations would represent a good time to ask a client for referrals?

All of the actions describe how to create a plan to achieve your goals EXCEPT: