How does appropriate information management affect a business’s relationship with its customers?

Businesses serve customers more effectively.

Which of the following is a true statement about information:

It is data put into a useful form.

Which of the following is a trend in information management

Increased compliance laws and regulations

Wireless networks are now more common due to

increased distribution of the workforce

Information management can be a challenge because

many people don’t understand what it is.

Carson the staff accountant can't find last years business tax return. What info mgt guideline is not being followed?

Make sure that information is retrievable

Which of the following is a true statement about a management information system (MIS):

It may be one part of a business’s overall information management program

Appropriate information management saves businesses time and money by

maintaining higher levels of productivity.

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Business Essentials Lesson 3.02 Information Management Review

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Questions 20

Answers

1
Appropriate information management helps a business build a good reputation by
charging high prices
being consistent
offering quality products
eliminating all mistakes.
2
How does appropriate information management affect a business’s relationship with its customers?
Businesses earn higher profits.
Businesses serve customers more effectively.
Businesses make better financial decisions
Businesses lose focus on customers.
3
Which of the following is a true statement about information:
It is the same thing as data.
It has no value for an organization.
It is simple to manage.
It is data put into a useful form.
4
Which of the following U.S. laws relates to information management:
The Taft-Hartley Act
The Sarbanes-Oxley Act
The Landrum-Griffin Act
The Sherman Antitrust Act
5
Which of the following is a trend in information management
Increased compliance laws and regulations
Decreased number of electronic documents
Decreased competition
Increased number of workers in the office
6
Managing information for business continuity is important in case of
a disaster.
a drop in stock price.
low sales volume
high employee turnover.
7
Wireless networks are now more common due to
information overload.
government regulations requiring them.
increased distribution of the workforce
increased competition.
8
Information management can be a challenge because
no one wants to participate in it.
there is often not enough information to manage
many people don’t understand what it is.
there is only one right way to do it.
9
A risk involved with information management is leaving customers unprotected from
high prices.
identity theft
bad customer service
faulty products.
10
Which of the following is an example of a type of information a business must manage:
Accounting records
Government spending
Employees’ personal bills
Competitors’ payrolls
11
A risk involved with information management is being unprepared for a government
loan
tax break
election
audit
12
Information management can be a challenge because the business world is
suffering from a lack of information.
completely dependent on paper files.
constantly changing.
not open to new technology.
13
Carson the staff accountant can't find last years business tax return. What info mgt guideline is not being followed?
Make sure that information is retrievable
Make sure that information is accurate
Set and consistently follow organizational information management practices
Prioritize information management needs according to business needs
14
A benefit of informed decisions is that they
cost less money
hurt a business’s chances at competing
reduce a business’s risk.
are usually bad decisions.
15
Which of the following is a true statement about a management information system (MIS):
It is the same thing as an information management program
It is the same thing as an information management program
It may be one part of a business’s overall information management program
It includes people, processes, and practices
16
Information usually comes in either physical form or __________ form
Electronic
Book
Note Card
Verbal
17
Which of the following actions is a part of information management:
Creating technology
Disseminating information
Creating data
Observing competitors
18
Appropriate information management saves businesses time and money by
maintaining yearly raises for employees.
increasing information overload
increasing paper trails
maintaining higher levels of productivity.
19
Managing information regarding copyrights and trademarks helps a company preserve its
customers
inventory
identity
correspondence
20
Who is responsible for information management?
An information technology manager
Everyone in the organization
The information management department
The chief executive officer

Business Essentials Lesson 3.02 Information Management Review Flashcards | StudBud