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Dish Windstream Review Flashcards | StudBud
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Dish Windstream Review
Dish Windstream Review
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22 plays
Let's Review our Dish New Hire Training!
Flashcards
21 cards
F
Practice quiz
P
Host live
L
Questions
21
Answers
1
What is the total monthly fees to a customer who has a hopper with sling, and 2 Joeys?
$15
$14
$30
$25
2
Which equipment allows the customer to watch Netflix and access Dish Anywhere?
Hopper
Wally
Hopper with Sling
Hopper 3
3
How many Hoppers do we offer?
3
1
4
2
4
What is my monthly total if I have 2 TV's and I want to watch Great American Country and BET?
$79.99
$74.99
$89.99
$64.99
5
How many shows can the Hopper 3 record?
6
16
4
3
6
When selling Dish we lead with the Wally?
Yes
No
7
What is special about this customer?
Will qualify as DHA24 Plus
Pre-Approved for Dish with no down payment
Likely to be a Dish sale
Bypassing the credit check
8
Which credit qualification will purchase their equipment?
Flex 24
DHA24 Plus
FlexTV
DHA24 Standrad
9
What fee will a customer pay when they aren't able to get Dish services due to no line of sight
$120
$480
$0
$200
10
What is the early termination fee for a customer who cancels with 24 months remaining?
$360
$480
$120
$240
11
What package is the Tennis Channel, TheBlaze and MTV HD found in?
America's Top 250
Flex Pack
America's Top 200
America's Top 120+
12
How many hours of recording space does each Hopper have?
300 HD
150 HD
250 HD
500 HD
13
Is Dish offering HBO free for a Year?
Yes
No
14
If a customer watches sports and needs kid shows should we offer the Flex Pack?
Yes
No
15
What is the cost of all 5 premiums?
$55
$75
$65
$50
16
What is the total savings a customer can earn for signing up for AT200 for 24 months?
$120
$60
$100
$5
17
We want every Dish order to be installed within 72 hours?
False
True
18
What is needed to get Dish services installed when the customer doesn't own the property?
Landlord Permission
Nothing
Down Payment
19
What are the premium channels offered with the 2YPG?
CineMax, Straz, Dish Movie Pack, HBO
Dish Movie Pack, Showtime, Starz
HBO, CineMax, Starz, Showtime
HBO, CineMax, Showtime, Starz, Dish Movie Pack
20
What resources do you use if you need assistance?
Dish SAM and Dish 123 guide
Dish 123, Dish SAM, mydish.com and Dish Chat
Dish 123 guide, mydish.com, and Dish Chat
Dish 123 guide, Dish SAM and mydish.com
21
What one time charge will a Plus customer pay when having AT200, Hopper 3 and a wireless joey?
$25
$75
$100
$50
