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Business Systems Final - Part 2
Business Systems Final - Part 2
100 terms
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1
A student who practices good study habits and time management as part of effective studying is known as
Test wise
Lethargic
Text anxious
Disorganized
2
Colored mousses and gels are considered to be what hair color category
Temporary
Demi permanent
Semi permanent
Permanent
3
Scheduling a client for a future service before he or she leaves a salon is known as
Marketing
Selling
Rebooking
Referrals
4
One of the first things to do when you are ready to target salons is to
Rewrite your résumé
Join the areas women’s group
Obtain a list of area salons
Call for hair appointment
5
The skin that surrounds the nail plate is called
Perionychium
Cuticle
Nail wall
Nail fold
6
Once the client has decided to buy, quit
Breathing
Working
Talking
Selling
7
A light, continuous movement applied with fingers and palms and a slow, rhythmic manner without pressure is called
Effleurage
Friction
Kneading
Petrissage
8
Clients and associates will be treated more fairly and consistently through
Record keeping
Salon policies
Business regulations
Personal insurance
9
What percentage of the total gross income should be allocated to advertising?
Five
Eight
Three
Ten
10
Hydroxide relaxers are usually sold in ____ formulas
Base and no base
Lye and no lye
Cream and no cream
Stabilizer and no stabilizer
11
Insurance policies help protect salon owners against
Overcharging
Fraudulent licensure’s
Unsanitary conditions
Malpractice lawsuits
12
Before giving a relaxing treatment to overly curly hair, the cosmetologist must judge its texture, porosity and
Softness and extent of damage, if any
Elasticity and Silkiness
Elasticity and extent of damage, if any
Length and elasticity
13
When burning human hair, it burns:
Slowly and with no odor
Quickly and with strong odor
Quickly and with no odor
Slowly and with strong odor
14
What is used to achieve good slip during a massage?
Massage cream
Moisturizers
Nourishing cream
Skin fresheners
15
When removing nail polish from nails with resins, a/an ____ product is recommended
Non-acetone
Acetone
Oily
Potassium
16
Electric rollers are used on dry hair and are heated electrically or by ____
Hot oil
Heaters
Hot air
Steam
17
In addition to your regular compensation, your tips are
Not taxed at all
Declared but not taxed
Taxable up to $400
Reported as income
18
Primary and secondary colors that are positioned opposite each other on the color wheel are considered to be
Contrary
Contradictory
Complementary
Neutral
19
If using a no base relaxer, a protective cream may be applied
Over that ear lobes
To the hairline and around the ears
At the nape of the neck
Over the entire scalp
20
The art of shaping and directing the hair into a S-shaped pattern through the use of fingers, combs and waving lotion is
Roller curling
Finger waving
Ridge curls
Pin curling
21
When removing length from facial hair the ___ is used to control the hair
Comb
Clipper
Edger
Razor
22
And the skin is grass between the fingers and palms, or pinched with light, firm pressure is called
Petrissage
Friction
Fulling
Effleurage
23
The blow dryer attachment that causes air to flow more softly and helps keep textural definition is the
Clamp
Diffuser
Nozzle
Concentrator
24
All synthetic hair colors used for wigs and hairpieces are standardized to the ___ colors on the hair color ring
55
20
70
35
25
When the hair is layered at a high elevation, what guide is used?
Interior guide
Stationary guide
Outline guide
Exterior guide
26
Another name for chemical exfoliation procedure is
Micro derma peels
Tonic peels
Enzyme peel
Micro derma peels
27
A good method of estimating income and expenses is through
A tax return
A budget
A mortgage
A retirement plan
28
Agents that soften or smooth skin surface are called
Skin freshers
Emollients
Emulsions
Skin toners
29
Fresheners, tonics and astringent that are used to remove excess cleaners left buy face wash cleaners are called
Tonic lotions
Tonic creams
Face washes
Face rinses
30
If you don’t own the building in which your salon is housed you must have a agreement between you and the owner called a
Inventory
Bylaw
Charter
Lease
31
The preliminary strand test will tell you how the hair will react to the color formula and indicate
Client satisfaction
Processing time
Application time
Application method
32
The three types of salon ownership are individual ownership, partnership, and
Stockholder
Conglomerate
Multiple owners
Corporation
33
The processing time of a chemical relaxer is affected by:
The hairs porosity
Styling products used
The hair color
A clients age
34
Use of the wrist and outer edge of hands in fast, light, firm, flexible motions against the skin is called
Hacking movements
Percussion movements
Slapping movements
Vibration movements
35
Blow drying the hair softens it, loosens it and elongates the wave pattern while ____ the hair shaft length
Thickening
Reducing
Strengthening
Stretching
36
Variations in hair texture can be traced to what factors?
Feel and length
Diameter and feel
Diameter and length
Density and diameter
37
Is 0° elevation cut is also known as
Reverse elevation
Low elevation
High elevation
Blended elevation
38
The angle at which the fingers are held when cutting the line that creates the end shape is known as the
Finger elevation
Cutting line
Parallel parting
Stationary guideline
39
Which type of hair color product uses the largest pigment molecules
Demi permanent
Semi permanent
Permanent
Temporary
40
A manicure service, to shape the free edge you use a/an
Tweezers
Metal pusher
Abrasive file
Wooden pusher
41
During a job interview avoid discussing
Your skills
Your experience
Your talents
Religious beliefs
42
When cutting a 0°, low elevation or blunt cut, the hair is
Combed up from the parting and cut straight across
Combed out from the head and cut vertically
Combed straight down and cut at a diagonal
Combed straight down and cut parallel to the floor
43
A light textured, oil based emulsion used primarily to dissolve make up and soil quickly is called
Cleansing lotion
Cleansing cream
Face freshener
Face wash
44
Products used to soften dry skin around the nail plate and you increase the flexibility of natural nails are
Polish remover
Penetrating oil’s
Cuticle remover
Nail bleaches
45
A method of cutting or thinning the hair using razor sharp shears is
Shingling
Carving
Notching
Slide cutting
46
Dreadlocks are natural textured hair that is intertwined & meshed together to form a network of hair w/o the use of
Hands
Styling aids
Cord
Chemicals
47
The ability of the hair to absorb moisture is called
Elasticity
Texture
Density
Porosity
48
Malpractice insurance is purchased by the
Salon owner
Employee
Client
Landlord
49
Keratin proteins are made of long chains of ___ linked together end-to-end like beads
Polypeptide acids
Amino acids
Peptide acids
Cross links
50
One of the best ways to prepare for an exam is two
Cram the night before
Play loud music while studying
Avoid cramming the night before
Avoid detailed note taking
51
Synthetic wigs are generally considered to be
A good value
Susceptible to harsh brushing
Limited in color availably
Susceptible to climate
52
Relaxer strength is determined by the strand test; for fine, tinted, or lightened hair use the following strength
Mild
Extra mild
Regular
Strong or super
53
When interviewing potential employees you should consider level of skill, personal grooming, communication skills and
Lifestyle
Age
Attitude
Sex
54
In multiple-choice testing, when two choices are identical, both must be
Reasonable
Correct
Acceptable
Incorrect
55
Straight rods are equal in:
Width
Strength
Diameter
Length
56
For full volume what type of roller base is used?
Semi base
Half base
Off-base
On base
57
A detergent type foaming cleanser with a neutral or slightly acidic pH that varies in strength and texture is known as
Face wash
Cleansing lotion
Cleansing cream
Face freshener
58
A comb with less space between the teeth produces a ____ press
Much harder
Less smooth
Much softer
Smoother
59
An important part of the preparation for employment form is the
Credit references
Summary
Introduction
Skills inventory
60
What stops the action of any chemical relaxer
Softener
Swelling compound
Neutralizer
Breakdown cream
61
When planning to open a salon, one of the most important considerations is
Carpeting
Competitors pricing
Location
Expected depreciation
62
The best form of advertising is through
Taped promotions
Public television
Satisfied clients
Public appearances
63
What type of pin curls are used to create height in the hair design?
Ridge curl
Stand up curl
Semi stand up curl
Brush wave
64
To some degree the ___ is designed to protect the school or salon owner from responsibility of accidents or damages
Indemnity insurance
Client record card
Posted price list
Release statement
65
Hey system for understanding the relationships of color is called
The law of color
The level system
Primary color system
The color wheel
66
In any service industry, putting clients first is
Risky
Unnecessary
Demanding
Required
67
Another area of importance to salon owners today is
Consumer safety
Getting his/her haircut
Your mode of transportation
Your life insurance
68
A vital tool used in securing employment is the
Employment portfolio
Personal history
Personal background
Employment history
69
Prior to opening a business, contact local authorities regarding
Federal withholdings
Social Security
Business licenses
Sales tax
70
When you perform nail services, those supplies used during the service that must be replaced for each client are called
Materials
Cosmetics
Equipment
Implements
71
Diplomas, awards and achievements, your résumé, before and after photos should be in your employment portfolio
False
True
72
Equal parts of blue and yellow mixed together create
Green
Pink
Orange
Violet
73
Intensive, highly concentrated extracts in a water or oil based and sealed in a glass container are referred to as
Astringents
Syringes
Ampoules
Vials
74
Metallic hair colors are also called ____ colors
Accelerated
Gradual
Delayed
Advancing
75
What can be used to determine processing time to achieve optimum curl results when giving a perm (client’s 1st perm)
Porosity test
Preliminary test curl
Strand test
Patch test
76
The most reliable way to be compensated in an entry-level position is
Salary
Cash
Sporadically
Commission
77
When booking appointments, salon services should be sold in terms of
Time on the book
The size of the salon
Stylist preference
Client preference
78
Another term for an invisible braid is
Apparent
Transposed
Obvious
Inverted
79
Burned hair strands:
Can be conditioned
Cannot be conditioned
Will stop growing
Grow more rapidly
80
A primary importance to the potential employer is how you will
Build a clientele and wear your make up
Keeps records and does your family’s hair
Call your friends and retail
Build a clientele and retail
81
Hair additions that can add length, volume, texture, or color and are worn for longer periods of time are:
Braids
Hair extensions
Wigs
Cascades
82
When you comb the hair away from its natural falling position, rather than straight out from the head, it is called
Under direction
Under combing
Over direction
Over combing
83
In searching for a salon, it is important to find one that
Expects minimum performance
Requires no license
Pays the highest wage
Matches your style
84
Successful salon owners will share their success with their employees by making payroll top priority & offering
Attitude adjustments
Incentives
Counseling
Free advice
85
Shampooing a synthetic wig in ___ will not change the style, nor will exposure to extreme humidity
Cold water
A soap cap
Boiling water
Alkaline shampoo
86
The technique of coloring strands of hair darker than the normal color is called reverse highlighting or
Streaking
Frosting
Foiling
Low lighting
87
The largest expense in opening a salon is
Rent
Supplies
Repairs
Salaries
88
The oxidizer that is added to hydrogen peroxide to increase its chemical action is known as the
Activator
Generator
Penetrator
Accelerator
89
The cuticle of the hair protects the interior and contributes ___ percent to the overall strength of the hair
80
20
10
60
90
The term that refers to the peeling and shedding of the horny (outer) layer of skin is;
Steaming
Emulsifying
Scrubbing
Exfoliation
91
The metal portion of the pressing comb should acquire a smooth and shiny appearance when immersed in a solution of:
Sodium chloride
Hydrogen peroxide
Alcohol
Baking soda
92
When should advertising for your salon be planned?
Well in advance
Weekly
Monthly
Quarterly
93
The styling parts of the thermal iron are composed of the rod and the:
Groove
Shell
Handle
Clamp
94
What is archived through light, firm rhythmic movements, & light hand vibrations over the motor points for a short time?
Energy
Antagonism
Stimulation
Relaxation
95
A natural hairbrush, also know as a ___, is best for stimulating the scalp as well as removing dirt and lint from locks
Boar-bristle
Polyester-bristle
Nylon-bristle
Yak-hair
96
Choosing a roll model who has the qualities you would like to develop
Helps improve performance
Maybe competitive
Diminishing your individuality
Maybe limiting
97
The degree to which hair absorbs the waving lotion is related to its
Elasticity
Porosity
Length
Texture
98
The technique of ___ is used to keep curly hair to extremely curly hair smooth and straight
Velcro rollers
Wrapping hair
Hot rollers
Thermal curling
99
Sodium hydroxide relaxers are commonly called
Lithium hydroxide relaxers
Lye relaxers
Granadine hydroxide relaxers
Low pH relaxers
100
To become a proficient sales person you must be familiar with the products, adapt your approach to the client, and be
Confident
Assertive
Forceful
Aggressive