After receiving blood test results from the reference laboratory which of the following actions should the MA take?

Have the provider review the lab results

A MA is preparing business correspondence. Which of the following is a characteristic of the modified block letter style

The complementary closing is centered on the page

Which of the following instructions should a MA provide to a patient prior to spirometry testing?

"Avoid smoking for at least an hour prior to the test"

Which of the following is the MA'S primary role in magnetic resonance imaging in the medical office setting?

Instructing a patient about examination preparations

In which of the following locations should the inside address appear in a business letter?

Between the dateline and the salutation

A MA is performing an allergen skin test. Which of the following actions should the MA take?

Notify the provider if the patient demonstrates signs of anaphylaxis

Performing a EKG a MA notices a widened QRS Complex on the patients EKG strip. Which of the following can cause this?

Premature ventricular contraction

A MA is preparing to perform a rapid strep test. Which of the following actions should the MA take?

Bring the reagents and devices to room temperature

A MA is teaching to a patient about the importance of water intake which of the following information should be included

Water helps regulate body temperature

Which of the following elements is essential for successful teamwork?

Related short-term and long-term goals

A MA is teaching to a patient who is undergo a holter monitoring test. Which of the following should the MA include?

"You can place a piece of tape over the electrode if it becomes loose"

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1
Which of the following moral codes should a medical assistant reference when facing an ethical dilemma?
Code of hammurabi
AMA code of ethics
Hippocratic oath
Percivals code
2
A MA should allow a serum tube without an anticoagulant additive to stand for which length of time prior to centrifuge?
45 min
15 min
20 min
2 hr
3
Which of the following defense mechanisms is characterized by a patients externalization of guilt blame or responsibilit
Denial
Projection
Apathy
Undoing
4
When processing a patient's referral a medical assistant should identify which of the following as a laboratory test?
Benign prostatic hyperplasia
Blood urea nitrogen
Computed tomography
Barium enema
5
Once advanced directives are in place they can be updated at which of the following times?
Anytime
Annually
Never
Every 10 years
6
After receiving blood test results from the reference laboratory which of the following actions should the MA take?
Have the medical records staff review the lab results
Interpret the lab results and contact the patient
Schedule the patient for a follow up appointment
Have the provider review the lab results
7
A MA is preparing business correspondence. Which of the following is a characteristic of the modified block letter style
Each paragraph is indented
The signature is in all capital letters
All lines are flush with the left margin
The complementary closing is centered on the page
8
Which of the following instructions should a MA provide to a patient prior to spirometry testing?
"Do not eat or drink anything at least 6 hours prior to the test"
"Wear tight clothing for the duration of the test"
"Use inhaler prior to arriving for the test"
"Avoid smoking for at least an hour prior to the test"
9
Which of the following is the MA'S primary role in magnetic resonance imaging in the medical office setting?
Communicating the results of the imaging to the patient
Positioning the imaging equipment
Administering contrast media intravenously
Instructing a patient about examination preparations
10
A MA is obtaining a sample for a ESR test. Which of the following tubes should the MA use for blood collection?
Lavender
Green
Light blue
Serum separator
11
Which of the following diseases caused a historical pandemic that led to the creation of the first vaccine?
Smallpox
Tetanus
Influenza
Malaria
12
Which of the following hernias is characterized by the top portion of the stomach protruding through the diaphragm?
Incisional
Hiatal
Inguinal
Umbilical
13
Which of the following tubes should a MA select first when adhering to the proper order of draw?
Blue
Red
Yellow
Green
14
In which of the following categories would a MA find a wheelchair listed?
Consumable item
Expendable item
Intangible item
Durable item
15
Which of the following insurances provides the oldest and largest system of independent health insurers in the US?
Medicaid
Blue cross/Blue shield
Medicare
Tricare
16
In which of the following locations should the inside address appear in a business letter?
Between the dateline and the salutation
Between the letter head and the baseline
Between the signature block and the identification line
Between the salutation and the subject line
17
A MA is speaking with a patient. Which of the following might occur as a barrier to communication?
Empathy
Rapport
Active listening
Stereotyping
18
Which of the following terms describes a collection of associated files that function as a basis for retrieving informat
Database
Queries
Cache
Cookies
19
Which of the following links initiates the chain of infection
Mode of transmission
Portal of entry
Infectous agent
Susceptible host
20
Which of the following providers specializes in the management and treatment of interstitial cystitis?
Pathologists
Immunologists
Urologist
Cardiologist
21
A MA is performing an allergen skin test. Which of the following actions should the MA take?
Allow the patient to choose where to inject the allergen test
Stop the patient immediately if the patient wheezes or sneezes
Continue allergen test on areas where the patient developed wheals or hives
Notify the provider if the patient demonstrates signs of anaphylaxis
22
Which of the following resources provides information about the use of chemical in a medical facility?
Emergency action plan
Code of federal regulations
Safety data sheets
OSHA form 301
23
Which of the following is used to indicate homeostasis in the body?
Pulse oximetry
Vital signs
Weight
Height
24
Which of the following systems provides the framework to protect the body from pathogenic organisms and maintain fluid
Musculoskeletal
Lymphatic
Gastrointestinal
Integumentary
25
Which of the following foods should the medical assistant recommend to help a patient with vitamin D intake?
Beans
Rice
Nuts
Fish
26
Which of the following medical record content areas includes a patients demographic data?
Assesment
Plan
Subjective
Objective
27
Performing a EKG a MA notices a widened QRS Complex on the patients EKG strip. Which of the following can cause this?
Bradycardia
Premature ventricular contraction
Atrial fibrillation
Sinus dysfunction
28
Which of the following methods should a MA use when storing a disinfected endoscope?
Flat on a clean surface
It's original container
Hang vertically
An airtight container
29
Which of the following organs produces vitamin d, provides protection, and helps regulate body temperature?
Lungs
Liver
Skin
Brain
30
A patient experiencing a subluxation should be treated by which of the following alternative medicines practice?
Acupuncture
Biofeedback
Chiropractic care
Herbal medicine
31
A MA is obtaining samples for a CBC test. Which of the following tubes should the MA select?
Royal Blue
Yellow
Gray
Lavender
32
A medical assistant is encouraging a patient to increase fiber intake Which of the following foods should they recommend
Cottage cheese
Chicken breast
Apples
Eggs
33
A MA should identify which of the following micro-organisms as having a helpful function in the human body?
Treponmea pallidum
Clostridium botulinum
Haemophilus influenzae
Lactobacillus acidophilus
34
Which of the following methods of filing paper medical records involves placing newer reports on top of old reports?
Alphabetic
Shingling
Numeric
35
A MA is preparing to perform a rapid strep test. Which of the following actions should the MA take?
Bring the reagents and devices to room temperature
Place the tip of the reagant bottle into the tube before dispensing
Leave the swab in the solution for 5 minutes
Express the liquid from the swab with gloved fingers
36
Which of the following digits is the preferred site for capillary puncture on an adult patient?
Fifth
Fourth
First
Second
37
Which of the following procedures requires a MA to use aseptic technique?
Suturing
Cryosurgery
Sigmoidoscopy
Sonogram
38
Which of the following veins is the preferred vein for routine phlebotomy?
Median antebrachial
Basilic
Median cubital
Cephalic
39
Which of the following conditions is defined as a loss of bone density?
Osteoporosis
Osteomyelitis
Scoliosis
Rheumatoid arthritis
40
A patient centered medical home has five core functions and attributes. Which of the following features in included?
Comprehensive care
Ambulatory services
Affordable health care
Electronic health records incentives
41
A MA is teaching to a patient about the importance of water intake which of the following information should be included
Water helps regulate body temperature
Water provides minimal nutritional value for the body
It is important to drink atleast 1L of water a day
Severe dehydration can cause an increase in blood volume
42
A patient believes that her health care privacy has been violated. The complaint must be filed within how many days?
365
180
30
90
43
Which of the following elements is essential for successful teamwork?
Related short-term and long-term goals
Suppression of negative information
Large number of members
Similar abilities and skills
44
Which of the following glands is part of both the immune and endocrine system?
Thyriod
Thymus
Pineal
Pituitary
45
A MA is reviewing dietary minerals with a patient. Which of the following minerals is essential for blood coagulation?
Potassium
Calcium
Iron
Magnesium
46
A MA is teaching to a patient who is undergo a holter monitoring test. Which of the following should the MA include?
"You can wear the monitor while taking a shower"
"You should retrain from doing your usual activities:
"Your dietary should focus on your food intake"
"You can place a piece of tape over the electrode if it becomes loose"
47
Which of the following terms describes the act of unlawful increasing the reimbursement amount from a third party payer?
Add-on codes
Upcoding
E/M codes
Down coding
48
According to erikson psychosocial theory an adolescent experiences which of the following stages?
Identity vs role confusion
Industry vs inferiority
Intiative vs guilt
Autonomy vs shame and doubt
49
Which of the following is an anthopometric measurement that a MA should collect from a 2 year old child?
Blood pressure
Apical pulse
Head circumference
Tympanic membrane
50
Which of the following is an example of connective tissue?
Spinal cord
Skin
Pancreas
Blood
51
A MA is calibrating an EKG machine. Which of the following should they identify as the standard speed of the recording?
50mm/second
25mm/second
10mm/second
5mm/second
52
A MA is talking with a patient who had lyme disease. Which of the following means of transmission for this infection?
Fomite
Vector
Droplet
Air borne
53
Which of the following professionals assist patients with improving mobility, strength, and range of motion?
Physical therapist
Radiology technician
Emergency medical technician
Occupational therapist
54
A MA is preparing to perform a EKG on a patient. Which of the following information is true of limb leads and electrodes
The left leg wire serves as the ground
Limb leads are placed on the fleshy areas of the skin
Limb leads are unipolar
Leads V1 through V6 are limb leads
55
Prior to performing a phlebotomy procedure a MA should ask the patient to verify which of the following information?
Patients date of birth
Patients account number
Patients phone number
Patients power of attorney
56
Which of the following patients should a MA recognize as the top priority to receive immediate care?
A patient with a laceration on right forearm and is bleeding from the sight
A patient has has an episode of syncope but is responsive
A patient has epistaxis and is taking warfarin
A patient has sustained an animal bite and has a low grade fever
57
When drawing blood cultures a MA should prepare a patients skin using which of the following products?
Sterile water
Glutaraldehyde
Iodine solution
Hydrogen peroxide
58
A low fiber high fat diet is a risk factor for which of the following diseases?
Cirrhosis
Cholelithiasis
Colorectal cancer
Crohns disease
59
Which of the following body systems contains cardiac, skeletal, and smooth tissue?
Endocrine
Integumentary
Muscular
Lymphatic
60
Which of the following planes divids the body into upper and lower portions?
Coronal
Transverse
Sagittal
Midsagittal
61
Which of the following health care delivery models emphasizes patients involvement in organizing their own health care?
Hospice
Home health agency
Patient centered medical home
Accountable care organization
62
Which of the following actions involves health coaching?
Meeting Medicares meaningful use criteria
Encourage patients to live a sedentary lifestyle
Directing patients to an agency that can refer them to a specialist
Helping patients find community resources related to health care needs
63
Which of the following structures in a human cell sorts and synthesizes glycoproteins?
Ribosomes
Cytoskeleton
Golgi apparatus
Endoplasmic reticulum
64
A MA should refer a patient to which of the following specialist with someone who has symptoms of vertigo.
Otolaryngologist
Anesthesiologists
Ophthalmologists
Neurologists
65
A MA is providing instructions to a female patient prior to a stress test. Which of the following should the MA include?
"Eat a large meal before coming to the test"
"You can wear sandals when completely the test"
"Take your medication on the day of the test"
"You should wear a dress on the day of the test"
66
A MA is approached by a patient who is angry and yelling. Which of the following actions should the MA take?
Soeak loudly
Remain calm
Display emotion
Avoid apologizing
67
A medical assistant should identify which of the following look alike and sound alike medication as an anticonvulsant?
Chlorpropamide
Clonazepam
Amlodipine
Alprazolam
68
Which of the following types of microorganisms is a mold when it is multicellular?
Bacteria
Fungi
Viruses
Protozoa
69
When designating a medical power of attorney which of the following people is an acceptable choice for health care proxy
Member of the patients faith community
Executor of the patients will
Patients attorney
Patients provider
70
A MA is performing hearing test on a patient. Which of the following measures hearing by using air and bone conduction?
Cerumen removal
Otoscope test
Audiometric test
Tuning fork test
71
Which of the following is a risk factor for developing CHF?
Atherosclerosis
Family history of CHF
Chronic hypertension
Endocarditis
72
A MA notices rhythmic sharp spikes throughout an EKG tracing. Which of the following artifacts is occurring?
Interrupted baseline
Wandering baseline
Interference
Somatic tremors
73
Which of the following structures in a human cell contains the cells genetic information?
Nucleolus
Cytoplasm
Plasma membrane
Nucleus
74
A MA should recognize that which of the following is the purpose of contrast media in diagnostic imaging?
Indicates the location of bones
Highlights the inner contours of body structures
Protects internal organs from radiation
Makes body structures easier to see through
75
Which of the following actions should the MA take to prevent patient accidents in ther clinical setting?
Stand with feet together when transfering a patient
Store cleaning supplies on the top shelf
Clean a spill on the floor using a towel
Bundle computer cables that cross walkways with cable ties
76
A MA should recognize that a worldwide rapidly spreading novel infection can result in which of the following?
Endemic
Pandemic
Outbreak
Prevalence
77
Which of the following actions is important for a MA to take to serve patients effectively?
Avoid referencing patients barriers to wellness
Assist patients with locating appropriate community resources
Instruct patients to refer to family members for assistance options
Work independently from the clinical staff
78
Which of the following organ structure within the digestive system is primary responsible for the absorption of nutrient
Bile dict
Stomache
Esophagus
Small intestine
79
Which of the following abbreviations is used in place of the word "prescription" in a patient's chart?
Tx
Sx
Rx
Hx
80
Which of the following body structures is part of both the digestive system and endocrine system?
Pancreas
Gallbladder
Liver
Appendix
81
Which of the following components of the bodys cell helps propel substances through passageways in the body?
Cytoskeleton
Cilia
Microvilli
Flagellum
82
A MA is preparing a patient for an examination. Which of the following is a component of the patients medical history?
Chief complaint
Treatment plan
Informed consent form
Objective data
83
What is the ratio of applied leads to recorded leads for a standard EKG machine?
9:12
10:10
3:6
10:12
84
A MA is helping a patient check out. Which of the following actions should the MA take?
Review the patients medical record
Have the patient fill out a registration form
Ask the patient for a photo ID
Verify the patients insurance policy
85
To be a successful member of a team which of the following actions should a MA take?
Report all team conflict to the supervisor
Demonstrate willingness to perform extra duties
Include personal feelings in work decisions
Focus on achieving individual goals
86
Which of the following resources provides a standard language for services provided during a medical visit?
Centers for Medicare and Medicaid services
Current procedural terminology manual
Centers for disease control and prevention
International classification of diseases, tenth revision
87
Which of the following is a state of cellular rest and is represented by a flatline on an EKG strip ?
Myocardial infarction
Polarization
Somatic tremors
Premature atrial contraction
88
At which point during a veinpuncture process should a MA label the blood specimen tube?
Prior to veinpuncture
During the procedure
Before the patient is discharged
After the patient is discharged
89
Which of the following entitles must adhere to HIPPA guidelines?
Workers compensation
Public health authorities
Health care clearinghouse
State agencies
90
Which of the following allows a patient to confirm or cancel an appointment remotely?
Advance booking
Automated call routing
Appiontment cards
Wave scheduling

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