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Unit 6 Review
Unit 6 Review
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1
An advantage to companies of unionization is
promotion based on seniority.
more fringe benefits.
union assistance in decision making.
assistance in recruitment.
2
Like any product that is effectively marketed, your personal appearance is
of little value or importance to your overall success.
the “brand” that will help you sell yourself to others.
not as critical as what’s on the inside.
likely to require a lot of money for you to be successful.
3
A union federation consists of several national unions of different kinds.
True
False
4
Actors and athletes belong to what types of unions?
Professional unions
Trade unions
Industrial unions
Craft unions
5
Which of the following terms refers to the habits and practices you regularly perform to take care of your body:
Education
Meditation
Relaxation
Hygiene
6
Which of the following is an advantage to workers of having a union represent them:
Payment of union dues
Payment of wages during strikes
Fair treatment of employees
Democratic votes on issues
7
Sharing both praise and constructive criticism is an example of what type of behavior that builds positive working relat
Having a good attitude
Getting to know others on your work team
Carrying your own weight
Being cooperative
8
The kind of management that is usually appropriate in creative work environments is
participatory.
democratic.
authoritarian.
laissez-faire.
9
workers must remove jewelry while working with dangerous equipment This is an example of a dress code that is influenced
personal preferences.
business-image considerations
the nature of the job.
business-casual policies
10
A non-pressure strategy that unions and management can use to reach agreement is
an injunction.
a shift in production
a corporate campaign.
arbitration.
11
Workers in your company have decided to join a union. As a member of management, which form of union representation will
Agency Shop
Union Shop
Closed Shop
Open Shop
12
Being tactful is an example of what type of behavior that builds positive working relationships?
Getting to know others on your work team
Demonstrating courtesy and respect
Being cooperative
Carrying your own weight
13
The degree of unionization in the United States varies based on a business's
type of industry and geographical location.
geographical location and use of pressure strategies.
type of industry and use of pressure strategies.
geographical location and level of union organization.
14
Any two (or more) things are interdependent if they __________ each other.
rely upon
know about
ignore
conflict with
15
Union members join up at what level of a union?
National
Federation
International
Local
16
If you like to feel as though you are an important member of the team, you will probably work best under a(n) __________
laissez-faire
democratic
authoritarian
hands off
17
Which of the following terms refers to the physical image that you present to others based on how you look & wear:
Self-esteem
Personal appearance
Self-concept
Personality
18
When there are frequent personality conflicts in a work group, the result is usually that it
interferes with the group’s output.
brings the work effort to a standstill.
adds to the group’s effectiveness.
makes the group more compatible.
19
Members of Local 999 have refused to buy products made by their company. This is an example of
boycotting.
ratifying.
striking.
picketing.
20
When building a work wardrobe, employees can save money by purchasing
clothing that is monochromatic and constructed with straight silhouettes.
a few well-made individual items that go with a variety of other pieces
expensive accessories such as shoes, ties, and handbags
a designer suit that fits well and feels comfortable
21
During job interviews, employers may use personal appearance to gauge an applicant’s potential
job performance.
credit rating.
hobbies
sense of humor.
22
A characteristic of democratic managers is that they generally
explain the reasons behind procedures.
rely solely upon their own judgment.
encourage creative ways of doing things.
give very specific orders and instructions.
23
Which of the following types of legal union representation is preferred by unions in states without right-to-work laws:
Closed Shop
Open Shop
Union Shop
Agency Shop
24
Local 476 of the UAW walked off the job in support of Local 477 of the UAW, which wasstriking. This is known as a ___
wildcat
sympathetic
sit-down
jurisdictional
25
Being patient with coworkers is an example of what type of behavior that builds positive working relationships?
Demonstrating courtesy and respect
Having a good attitude
Carry your own weight
Getting to know others on your work team
26
When should a person select the appropriate outfit for a specific occasion?
Before showering and brushing teeth
Before developing a hygiene routine
After conducting a final check
After assessing the situation
27
What aspect of collective bargaining signals the successful end of negotiations?
A mediator has clarified the issues and offered suggestions to both sides.
Management and union leaders have completed their research on the issues.
Management and union leaders have reached a tentative agreement
Union leaders and management have met to present their demands.
28
Which of the following aspects of personal appearance would likely have the most positive effect in the workplace:
Body piercings
Visible tattoos
Tailored clothing
Excessively baggy clothes
29
Organizing a charity event with your coworkers is an example of what type of behavior that builds positive working.
Getting to know others on your work team
Being cooperative
Carrying your own weight
Having a good attitude
30
Which of the following is an accurate statement about sleep:
The amount of sleep people need varies from person to person
The amount of sleep you get does not affect your health
Going to bed early will ensure that you get enough sleep
Everyone needs eight hours of sleep each night.
31
The United Association of Plumbers and Pipefitters is an example of a(n)
union federation
craft/trade union.
professional union.
industrial union.
32
Sharing equipment with your coworkers is an example of what type of behavior that builds positive working relationships?
Demonstrating courtesy and respect
Having a good attitude
Being cooperative
Carrying your own weight
33
Which of the following labor issues is most affected by the use of technology:
Union security
Job security
Benefits
wages
34
Though employees who work for auto companies hold a variety of different jobs, they may all belong to the same union. __
trade
craft
professional
industrial
35
Which of the following is a benefit of effective human relations at work:
More downtime
Increased cooperation
Low productivity
Increased wages
36
Why is appropriate dress important to your success on the job?
It ensures that you will get a promotion.
It shows off your personal fashion preferences.
It lets you make a statement about your independence and individuality.
It sends a positive message about your personality and values.
37
A disadvantage to workers of having a union represent them is that they
must abide by safety rules.
have to pay union dues.
are promoted based on seniority.
pay supplemental unemployment benefits.
38
Authoritarian managers prefer to exercise __________ control over employees.
very little
absolutely no
high degree of
only moderate
39
A disadvantage to companies of unionization is that
the union discourages recruitment.
the cost of union dues can be expensive.
job promotions are based on seniority rather than ability.
the labor contract is insecure.
40
In business, everyone works toward __________ goals.
shared
undefined
individual
unrealistic
41
What is the primary responsibility of a national union?
To elect local leaders who are involved in contract negotiations
To assist in contract negotiations for all its local unions
To encourage picketing and boycotting at the local level
To provide financial support for political candidates who favor labor
42
All night-shift workers at a hotel have reported for work, but they are refusing to do their assigned jobs. What kind
Sympathetic strike
Sit-down strike
Lockout
Injunction
43
Which of the following is a habit-forming substance that many people may not consider harmful:
Alcohol
Water
Cigarettes
Coffee
44
The way in which supervisors guide the work of employees depends upon their
level of education
desire for success.
management style.
technical skills.
45
Which of the following is a bad health habit that can have negative effects on your health and appearance:
Getting insufficient exercise
Using relaxation techniques
Eating a varied diet
Standing up straight
46
When evaluating the status of clothing, you should make sure that
hair is clean and neatly styled.
slacks and shirts are snug tight
the garments are clean and wrinkle-free.
undergarments are showing.
47
Union and management officials are meeting next week to determine the terms and conditions that will be provided to
picketing.
striking.
collective bargaining.
corporate campaigning.
48
Improving the way that you look usually benefits you personally because it
impresses other people.
expresses your feelings.
increases your skills.
raises your self-esteem.
49
The two major areas that determine your personal appearance are
your personality and persona.
your income and hygiene.
your self-concept and self-esteem
your physical body and your dress
50
Interdependence is a(n) __________ life situation.
difficult
unusal
negative
normal
51
Customers frequently form an opinion of a business based on their impression of its
inventory methods
creditors.
employees.
profit margins
52
Your body language affects how you present yourself in terms of your nonverbal cues and the
way you manage your clothing budget
ability to maintain a healthy weight.
manner in which you carry yourself
level of productivity at work
53
A characteristic of authoritarian managers is that they
ask employees for feedback.
tend to share authority.
provide only general guidance.
make all significant decisions.
54
Which options is an example of an employee compromising with an employer in terms of personal appearance on the job:
Covering visible tattoos
Wearing a uniform
Wearing shoes
Grooming hair
55
A union worker who is just beginning in the occupation is referred to as a(n)
master.
apprentice.
journeyman.
assistant.
56
If you’re worried that something is inappropriate,
don’t worry about it.
it probably is.
make changes only if your boss notices.
it’s okay if others look the same.
57
Which of the following personal grooming habits is optional:
Applying makeup
Brushing your teeth
Using deodorant
Showering and bathing
58
Employees will probably work well under laissez-faire management if they enjoy
sharing authority.
solving problems as a group.
making their own plans and decisions.
close supervision.
59
Calling in sick only if you are truly sick is an example of what type of behavior that builds positive working relations
Having a good attitude
Being cooperative
Carrying your own weight
Getting to know others on your work team
60
The primary reason that people lose or leave their jobs is that they have
difficulty getting along with others.
poor self-esteem.
difficulty understanding their jobs.
poor job performance.
61
Being enthusiastic about your job is an example of what type of behavior that builds positive working relationships?
Getting to know others on your work team
Being cooperative
Demonstrating courtesy and respect
Having a good attitude
62
Unions that do not belong to a federation are known as __________ unions.
industrial
independent
international
local