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Unit 4: AOS 2 - key principles of the Three Step Change Model (Lewin) Flashcards | StudBud
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Unit 4: AOS 2 - key principles of the Three Step Change Model (Lewin)
Unit 4: AOS 2 - key principles of the Three Step Change Model (Lewin)
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#Unit 4: AOS 2 - key principles of the Three Step Change Model (Lewin)
Flashcards
13 cards
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Practice quiz
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Questions
13
Answers
1
In the Three Step Change Model (Lewin), unfreezing involves...
RESISTANCE IS FUTILE!!!!!!!!
bonuses are only for shareholders and not workers
a message that shows the existing way cannot continue
a message that shows the existing way can continue
2
The Three Step Change Model (Lewin) involves...
Freezing, Changing & Refreezing
Unfreezing, Changing & Refreezing
Unfreezing, Cheating & Refreezing
Refreezing, Changing & Unfreezing
3
Practical Steps for Using the Framework in freezing include....
none of the above
Senior Management support, survey staff, create a need
Regular communication, no rumours, empowerment, involvement
anchor changes to KPIs, support/training, celebrate success
4
In the Three Step Change Model (Lewin), employees at the start often feel a sense of ...
fear about the unknown (Maslow)
joy and happiness (Maslow)
numbness and apathy (Coldplay)
anger and vengeance (Judge Dread)
5
In the 3S Change Model, by forcing re-examination of a core value, you try to create a...
(uncontrolled) celebration of joy
(controlled) celebration of joy
none of the above
(controlled) crisis
6
To accept change/contribute to making it successful, staff need to understand how it will. them
destroy
harm
benefit
none of the above
7
In the Three Step Change Model (Lewin), the main management skill in unfreezing is...
analysis
bureaucracy
communication
delegation
8
Practical Steps for Using the Framework in unfreezing include....
Regular communication, no rumours, empowerment, involvement
none of the above
Senior Management support, survey staff, create a need
anchor changes to KPIs, support/training, celebrate success
9
In the Three Step Change Model (Lewin), unfreezing should be framed via...
KPIs, such as poor sales, staff absenteeism and accidents
carefully developed songs and dances
RESISTANCE IS FUTILE!!!!!!!!
prizes for those that bring back the jade monkey
10
In order for the change to be successful, managers should use...
none of the above
low risk strategies
a combination of high and low risk strategies
high risk strategies
11
Practical Steps for Using the Framework in changing include....
Regular communication, no rumours, empowerment, involvement
anchor changes to KPIs, support/training, celebrate success
Senior Management support, survey staff, create a need
none of the above
12
In the Three Step Change Model (Lewin), unfreezing should focus on the...
staff morale and declining sales
core beliefs, such as visions and values
RESISTANCE IS FUTILE!!!!!!!!
carefully developed songs and dances
13
The two keys to the changes occurring successfully are...
Money and communication
none of the above
Time and communication
Time and Chocolate
