stud
bud
Sign up
Log in
Home
Library
Explore
SAT
More
Mid Term Quizs Flashcards | StudBud
Explore
/
Mid Term Quizs
Mid Term Quizs
25 terms
·
StudBud Administration
·
24 plays
(Up to OCC)
Flashcards
25 cards
F
Practice quiz
P
Host live
L
Questions
25
Answers
1
Associate Degree programs at UMA include general education courses
False
True
2
During the introduction of the call, it is not a good idea to ask the prospective student "How are you doing today?"
True
False
3
When it comes to our accreditors, which is the State Regulator?
CIE (Commission for Independent Education)
ABHES (Accrediting Bureau of Health Education Schools)
IHOP
DOE (Department of Education)
4
Is it acceptable to fill out the Enrollment Agreement for a potential student?
True
False
5
Which of the following is
NOT
a training expectation:
Listening to learn
Taking great notes
Taking long breaks
Having a positive & upbeat attitude
6
When using the Qualitative Approach, it is recommended that Admissions Representative speak:
80% of the time
50% of the time
20% of the time
33%
7
Who was not on the MMC?
Britney Spears
Justin Timberlake
Keri Russell
Jessica Simpson
8
When dialing out to a prospective student for the first time(NOT enrolled yet) we should be leaving voicemails
True
False
9
It is acceptable to tell a student they must enroll before speaking with Student Finance.
True
False
10
If a student cannot access the tour, we should:
End the call
Continue with admissions process
Schedule an appointment
Have them go to the library
11
It's the sole responsibility of the UMA IT Department to handle all potential threats to UMA.
True
False
12
True or False
: Qualitative approach is a sales process.
True
False
13
There is a Mcdonald's on every continent except ________
Antartica
Africa
Greenland
South America
14
If a student asks a question that you do not know the answer to, you should respond with:
Pretend to get a manager, and take an extra break
"Don't worry about that."
Put student on hold and never take off hold.
Great question! I'll find out & get back to you.
15
We guarantee UMA students will get placed in a job upon graduation.
False
True
16
When it comes to our accreditors, which is the Federal Regulator?
ABHES (Accrediting Bureau of Health Education Schools)
CIE (Commission for Independent Education)
DOE (Department of Education)
Nebraska
17
What is not in the 3 stages of deciding?
Waiting
Need
Want
Have to Have
18
How do you know if a cranberry is ripe?
They bounce
They sink in water
They fall off the plant.
They flat in water.
19
Who collaborated with Nicki Minaj on “Moment 4 Life”?
Ice Spice
Kendrick Lamar
Drake
Chris Brown
20
Gummy Bears were originally called
Gooey Bears
Goodie Bears
Cutie Bears
Dancing Bears
21
I am the database used to search student's information (i.e., school status, phone #'s, create activities)
Stitch
Enrollment Dashboard
i-Dash
Rep Pop Dash
22
UMA is a/an ______________.
Healthcare certificate
college
medical school
Allied Healthcare School
23
We should always state we are "on a recorded line" for every outbound call we make.
True
False
24
Which artist released the album “Confessions”?
Usher
Drake
Will.I.Am
Ice Cube
25
Which artist is known for the song “Good Days”?
Lizzo
SIA
Cardi B
SZA