Theory Mod 110 unit 4

Having a good what, can reduce the number of questions the office receives by phone

New hire orientation should include all of the following except

To be absolutely safe, ideally, all medical records should be retained

when a contractual relationship does not exist between the employer and employee

Managing the clinical aspect of a medical office includes which duties

Which leaders work the best in times of great stress and crisis situations

Information with termination of employment can be found where

Computer terminals in each exam room allow medical personnel to do what

Summary that is completed on every hospitalized patient and summarizes the hospitalization

What records relate to patients who have been seen in the past few years

The most time consuming and frustrating activities locating ___file

What is given when employees are not performing up to standard

This leader concentrates on the relations between staff members

how many years statute of limitations begins to run at the point of discovery of the damage

Attributes of a good leader except

records of patients who have actively terminated their contract with the physician

Which is not one of the suggested guidelines for locating missing files

Use a ___code system on file folders to decrease the number of misfiled charts

These cabinets are used to file documents such as patient records, tax records

Ordering of supplies that are running low are a priority

How many years do all patient records need to be retained for

Which of the following is not correct about the acronym SOAP charting?

Which is not a rule of alphabetic filing

What system assigns a number to patients the first time they are seen

This file is used to remind the MA of an event or action that will take place at a future date

The ___plan should include the physician’s statement of what is wrong with the patient

A trial period for new employees

These type of employees maintain a positive working environment

The office manager acts as the___for the business activities conducted in the office

A practice management system manages administrative and business functions including

All ___from tests performed on patients, should be tracked and filed in patients’ records

What can abuse or overuse of managerial power lead to of a manager

Each patients medical record will contain ___categories of material

Which interview questions are acceptable

New patients receive the medical offices Notice of privacy Practices on their first apt and

Which is not a responsibility of an office manager

Medical records are ____documents

A medical record destruction policy show follow what kind of procedure

Documentation of any employee incident must include all of the following except

All of the following are likely to lead to immediate termination except

What system is used for medical records n allows for the most privacy

Everything that is done during a patient's medical visit, over the phone or discussed

An office procedures manual would contain all of the following except

Which report describes a surgical procedure

medical records should be written legibly in this color ink

An office manager needs effective administrative and ___ skills

All documentation should not be subjective, but be