NUR 215 - Therapeutic communication

Phases of therapeutic communication include pre-interaction, orientation, working, and termination phase

Which of the following is NOT a barrier to therapeutic communication?

Levels of communication include intrapersonal and interpersonal

This style of communication avoids conflict and allows others to take the lead (submissive, helpless, apologetic)

Communication that involves speaking or writing words to send a message is known as ______

Assertive communication is direct, open, honest, spontaneous, responsible, and nonjudgemental.

Interpersonal communication is ______

There are ____ components/elements of communication

Characteristics of therapeutic communication include all of the following except

What is active listening?

Clarifying techniques for communication include all of the following except

Factors that affect general communication include all of the following except

Use of the statements “Tell me more about …” or “I see” are examples of _____

The unconscious use of body language when sending a message is known as ____

The implied or emotional meaning of a word is known as _____

Factors affecting nonverbal communication include which of the following? (select all that apply)

The literal meaning of a word is known as ____

Essential components of therapeutic communication include which of the following? (Select all that apply)

A therapeutic presence could include making eye contact, holding hands, and sitting quietly

During the communication process, “decoding” is

This style of communication is bossy, opinionated, and manipulative. The goal is to win and be in control.

All of the following are characteristics of assertive communication except

What is communication? (Select all that apply)

Intrapersonal communication is ______