CMA Review Administrative

For a tickler file to work effectively it must be

Which of the following statements in NOT true about a typical purchasing procedure in a medical office

The diminsions of the envelope most often used in office correspondence are

When removing a medical record from the filing system, what item should the medical assistant put in its place?

This scheduling technique setermines the # of patients seen each hour divided by the length of the average visit

In which of the following locations should file drawers be labeled

A patient pays with cash. Which statement best reflects what the medical assistant should do

When requesting a payment from a patient, which of the following statements is most appropriate?

The information entered on claims is called

The term software means

Cycle billing is a system of billing

All of the following are benefits os using patient portals as PHRs EXCEPT

One insurance company working with another to determine what each will pay when the pt. has more than one plan is

Which postal class would the medical assistant use to send a monthly newsletter to all patients in the practice

Which of the following is NOT a true statement about worker's compensation

Which of the following types of incoming mail should the medical assistant attend to first?

For a medical office to run smoothly, each employee must

The body of an email communication should

The term "debit" means

The recorded financial transcations in a bookkeeping or accounting system are called

All of the following documents should be shredded prior to disposal EXCEPT

Another name for a reminder file is a

Referrals are given to which of the following patients?

Which activity should be integrated in an effective electronic management system?

The most important issue to consider in written communication is

Flexible office hours occur most often

Which of the following is NOT a section of the CPT book?

Appointments that are anticipated to require more time should be scheduled

POMR is the abbreviation for

Checks and cash from a medical practice should be deposited in the bank

Choose the statement that is NOT true about Health Information Technology for Economic and Clinical Health Act of 2009

A spreadsheet is a type of

When scheduling, the medical assistant should ask the patient the purpose of the visit

How often should the policy and procedures manual be updated?

What concern have providers raised about EHR and the required data entry they must complete

Which of the following systems bills all accounts at the same time each month

All money owed by the practice to other businesses is called

Which of the following represents a change that ICD-10 made to the structure of the coding format

When revising the policies and procedures manual, the medical assistant needs to FIRST

Referrals to outside physicians or specialists must be entered into the

Which insurance carriers would the medical assistant enter into the database

The physical components of a computer system include all of the following EXCEPT

SOAP refers to

The portion of salary held back from your check fro paying taxes is known as the

Which of the following is a trial balance

Which term refers to the actual daily recording of the accounts of business transactions of the medical office

When transcribing from recorded dictation, what do you do when a word is unclear?

Which of the following BEST describes the intent of moving to the ICD-10-CM system in the United States

One of the most important uses of the computers in the medical office is to

Medicare is a federally funded entitlement insurance program for

Select the most secure way to mail something through the Unites States Postal Service?

Which of the following choices describes time-specified scheduling?

In the Patient-Centered Medical Home model, a medical assistant who takes responsibility for overseeing referrals, is a

A new patient must provide all of the following information EXCEPT

The medical assistant should ensure the physician has room for the following each day

How frequently should the medial assistant renew on-call repair service contracts?

The motherboard of the computer is

What should the medical assistant do if a patient misses an appointment

Under which of the following systems are two patients shceduled for the same appointment time?

The federal government offered incentives to support this aspect of implementation of the EHR

The ICD-10 system of classifying diseases into categories was devised by what organization

The billing schedule is often determined by

This system divides the patients of a practice into small groups and bills them at different times of the month

This filing step includes ensuring the appripriate people have taken action on a document before filing it

Before scheduling appointments with a specialist, the medical assistant must?

Which of the following items is a collection of records created and stored on a computer?

Which of the following facilitiates communication in the medical office

The type of scheduling where a patients arrive at their own convience is

The correct order for filing units for Anise K. Strong-Morse(Mrs. Adam H. Morse) is

When preparing business correspondence, the first step is to

It would be appropriate to send which of the following to a patient via email

Which of the following is a key element of Promoting Interoperability

First-class mail is classified as

Deliberalty coding a patient encounter incorrectly in order to obtain more reimbursement is called?

A system used in emergency centers but not in private practices

Which of the following does NOT refer to a managed care organizational model

Select the method used to correct a written error in patient documentation

A claim form is also known as a

When making an appointment, choose how you would ensure you have the correct information

The claim form that is accepted by most insurance carriers is

The patient pays a copayment

Account aging receivable

In a letter written in block format, the salutation is followed be a?

Which of the following is an accurate statement about the implementation of the ICD-10 coding system?

When is the best time to schedule patients who are always late for their appointments?

Wave scheduling works best when used is which of the following types of offices

The process of converting descriptions of diseases, injuries and procedures into numerical designations is termed?

Leaving large, gaps in the providers schedule is

It will be most difficult to collect past due accoutns from

After opening the mail, a medical assistant should

Select a way to maintain security and integrity of an electronic health record

Lack of payment is usually not considered serious until after

Petty cash may be used for

This type of check is used for payroll, because it itemizes the purpose of the check and deductions

When a patient has to cancel an appointment, the medical assistant should