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Heuristic Revision
Heuristic Revision
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Questions
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Answers
1
Which heuristic suggests "
the user should not have to remember information from one part of the interface to another.
"
Recognition Rather than Recall
User Control and Freedom
Visibility of System Status
Help and Documentation
2
Which of these is the greatest reason to use heuristics?
To make a system look good for the shareholders
To make a system easier to use for the end user
To make a system easier for developers to make
To make a system require less updates over time
3
How many usability heuristics are there?
10
15
12
8
4
Including actions such as 'Cancel', 'Undo' and 'Redo' are aspects of...
Recognition Rather than Recall
Error Prevention
Help Users Recognise, Diagnose, and Recover from Errors
User Control and Freedom
5
Error messages are good, but a design that prevents errors from occurring is better. Which heuristic addresses this?
Help and Documentation
Consistency and Standards
Error Prevention
Help Users Recognise, Diagnose, and Recover from Errors
6
Nielsen's Heuristics have received no major updates since they were first published.
True
False
7
"
All heuristics must be followed at all times!
"
True
False
8
Who is "The guru of web-page usability?"
Tim Berners-Lee
Jakob Nielsen
John Smith
Richard Osman
9
Which heuristic suggests that you should not provide the user more information than is necessary?
Flexibility and Efficiency of Use
Aesthetics and Minimalist Design
Help and Documentation
Visibility of System Status
10
"
Error messages should be expressed in plain language (no error codes), indicate the problem, and suggest a solution.
"
Help and Documentation
Visibility of System Status
Error Prevention
Help Users Recognise, Diagnose, and Recover from Errors
11
We might sometimes want to intentionally break certain heuristics.
False
True
12
Which of the following is the best example of a usability heuristic in action?
A system that requires the user to memorize commands
A control panel with a variety of red and green buttons
A system showing a progress bar during file uploads
A game that doesn't feature autosave
13
"
Keeps users informed about what is going on, through appropriate feedback within a reasonable amount of time
"
Consistency and Standards
Visibility of System Status
Error Prevention
Help Users Recognise, Diagnose, and Recover from Errors
14
Using the Floppy Disk as the save icon is an example of what heuristic?
Aesthetics and Minimalist Design
Match Between System and the Real World
Recognition and Recall
Consistency and Standards
15
Is this a good example of Consistency and Standards?
True
False
16
The ability to skip tutorials when replaying a game is an example of which heuristic?
Flexibility and Efficiency of Use
User Control and Freedom
Consistency and Standards
Match Between System and the Real World
17
Sometimes, complicated systems may require additional/supplementary resources. The heuristic addressing this is...
Aesthetics and Minimalist Design
Help and Documentation
Recognition Rather than Recall
Match Between System and the Real World
18
Which of these is not the missing word in "
Help users _____, _____, and _____ from errors.
"
Recover
Recognise
Report
Diagnose
19
Heuristics were designed for web-development, and are therefore only applicable in that context.
False
True
20
Which of these is NOT one of Nielsen's Hueristics?
Error Prevention
User Control and Freedom
Help and Documentation
Personalization and User Expression