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GCSE Business - Unit 2 Revision - 2 Flashcards | StudBud

Explore/GCSE Business - Unit 2 Revision - 2

An organisation that aims to protect it's members is called...

A barrier to communication is..

GCSE Business - Unit 2 Revision - 2

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GCSE Business - OCR - Unit 2 Revision - 2

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Questions 10

Answers

1
A barrier to communication is..
Speaking different languages
Presentations
Poor internet connection
Telephone call
2
An organisation that aims to protect it's members is called...
Employers Association
Trade union
ACAS
Industrial action
3
The law to protect characteristics e.g gender, sexual orientation, age, religion, ethnicity etc
Employment Rights Act
Sex Discrimination Act
Equality Act
Health and Safety Act
4
A tall organisation structure has
small span of control, many layers so long chain of command
large span of control, few layers so short chain of command
5
A wide/flat organisational structure has
No chance of promotion
Many layers and small span of control
Few layers but large span of control
Too many people in a team
6
The number of people you are in charge of
Responsibility
Span of control
Chain of Command
Delegation
7
Examples of industrial action include
strike, go-slow and overtime ban
strike, more overtime
strike, go - fast and overtime ban
strike, sleep in
8
If two watch shops joined together it would be called
Vertical integration
Diversification
A takeover
Horizontal integration
9
Problem with poor communication is..
Happy customers
Demotivated staff that don't know what to do
Error made which lead to costs to fix the problems
Happy employees
10
The chain of command is
The number of subordinates
The Managing director
Way messages are passed through layers in an organisation
The organisation chart