stud
bud
Sign up
Log in
Home
Library
Explore
SAT
More
Cambridge Technical - Unit 1 Flashcards | StudBud
Explore
/
Cambridge Technical - Unit 1
Cambridge Technical - Unit 1
50 terms
·
StudBud Administration
·
17,924 plays
.
Flashcards
50 cards
F
Practice quiz
P
Host live
L
Questions
50
Answers
1
fibre cables provide the slowest data delivery
true
false
2
used to prevent unauthorised access to/from a network - blocking incoming packets
firewall
digital security
3
British Computer Society (BSC) and the Chartered Institute of IT are…
professional bodies who aim to raise the status of IT prof's
professional bodies who offer support to anybody
organisations that give certificates to people in industries
4
the manipulation of people, aiming to trick them into giving out sensitive information...
mindsweeping
social engineering
interception
phishing
5
having a 'can do' attitude, being positive demonstrates...
good presentation of a person
an attitude that is ready for work
6
professional bodies can
all of the above
offer support to IT professionals
offer CPD (continued professional development)
bring networks of like-minded people
7
IP (Internet Protocol) is the set of rules in which computers communicate
true
false
8
The M in CAM
Manufacture
Motherboard
Music
Maintenance
9
software applications that recognise and act on voice commands
text messages
personal assistants
VoIP
10
costs can be involved and being part of a PB doesn't guarantee a promotion/new job
true
false
11
when identifying faults with hardware, a fault log sheet should be completed with details on...
problem history
fault
owner/users
the machine
12
allows for video conferencing (e.g. Skype) or audio calls to be made over the Internet
personal assistants
siri
VoIP
facetime
13
Copper wire connections are often used in telephone systems
false
true
14
open source software means the source code is not available to people to modify it
false
true
15
there is legislation that covers the disposal of data and computer equipment
false
true
16
within written communication, what should be considered in terms of how formal you are?
if the communication is between colleagues/external bodies
the organisation's policies on document layout
if the communication has legal status
how well spoken the recipient is
17
these log sheets compile a history of issues which can be analysed to:
spot trends in faults
identify maintenance requirements
18
system freeze, errors or bugs, software failing to loads are examples of...
common software faults
common hardware faults
19
when data packets on the internet are (?) by a third party and copied....
interception
phishing
hacking
trojan
20
overwriting data and electromagnetic wipe are examples of...
physically destroying data
removing data from hard discs
21
bespoke software is customized to a business' specific needs - will be more costly
true
false
22
protocols for transferring information between devices attached to the Internet...
JFS
SNMP
POP3
SMTP
23
Embedded systems are found in...
dishwashers
cars
all of the above
microwave
24
dependability, leadership skills, self-motivation, punctuality, time management are examples of
being ready for work
personal attributes
traits
25
people w this attribute understand that difficult decisions should be made in a timely manner
independence
decisiveness
self motivation
determination
26
productivity software =
enables you to carry out tasks efficiently and effectively
for example, anti virus software to help enhance performance
for example, word processors or spreadsheet software
may cause more errors when using
27
whistle blowing is when an employee discloses info about their personal life to a colleague
true
false
28
things that must change (new business practice for example)
change drivers
scale of change
29
a blog can be written about a topic of choice (often fashion, travel, food)
true
false
30
Interpersonal skills relate to...
how you interact with colleagues
the way you speak to somebody
the way you come across when communicating face-to-face
your speech when conversing with somebody in a business
31
Type of business system that is used to aid decision-marking
SOP
CRM
Help desk
MIS
32
RFID tags are tiny chips, often used for tracking parts...
true
false
33
physically destroying hardware containing data by shredding....
is dangerous and not very effective
can be effective - should be put into secured bins
34
Known as the brain of the computer, manages the processing of data
port
CPU
motherboard
35
The Data Protection Act states all private&sensitive data must be held secure
true
false
36
Input devices
scanner
keyboard
mouse
monitor
37
Barriers to communication can include:
physical barriers (deafness)
language
noise
38
closed questions:
how did you find the laptop to be?
is that the first smartphone you've bought?
did you purchase a tablet or laptop?
why didn't you purchase the the tablet?
39
reflects the needs of the business (i.e. improving the network speed)
change drivers
scale of change
40
electronic devices to determine a person's identity via iris or fingerprint (physical security)
biometric readers
eye checks
41
assessing risks, planning ways to prevent them or minimising the affects of them..
company standard risk assessment
disaster and recovery planning
strategy decision making
42
codes of practice....
give you a set of regulations to follow in the workplace
guide you on how to carry out your job
43
which personal attribute best fits the need of a help desk operator?
independence
problem solving
44
type of server that manages the production of hard copies of documents
database
print
mail
file
45
a regularly updated web page that is made up of video clips, takes the form of a journal...
word processor
vlog
blog
email
46
Main circuit board that connects components to the CPU...
storage
VDU
processor
motherboard
47
Input & output device
Touch screen (on a tablet, for example)
Speaker
48
a dress code...
states that a member of staff should wear a suit at al times
gives guidance on uniform
states the type of clothing an employee should wear at work
49
SOPs are used for...
guiding staff on the procedures of using a particular system
collating data about customers and forecasting sales
50
Computer hardware
applications used on the computer to particular purposes
Physical parts of a system
