Chapter 9 Management

An organization that has the least structural integration of diverse workers is

In multicultural organizations, workforce diversity not only exists but is valued.

__________ refers to the submission to or rejection of sexual conduct that is used as a basis for employment decisions.

Typically, diversity training has two components:

A pluralistic organization is best defined as an organization that

How do businesses benefit by hiring physically disabled people?

standard applies to same-sex harassment, as well as to non-gender-related cases, like pattern of racial or ethnic slurs.

When employees believe that their differences are not merely tolerated but valued, they are likely to

are high-level managers who help people meet top management and learn the norms and values of the organization.

Within the global workforce, service sector jobs are growing faster than those in the industrial sector.

the entire process of understanding & appreciating employee differences to build a more effective and profitable company

__________ are parent-company nationals who are sent to work at a foreign subsidiary.

is the first step to be taken in the process of cultivating a diverse workforce.

affirmative action programs were initiated to correct the past exclusion of women & minorities from the business world.

Under the Americans with Disabilities Act (ADA), __________ is considered a disability.

According to the Americans with Disabilities Act (ADA), a disability is strictly defined as

Recognizing religious holidays, differing modes of dress, and dietary restrictions, are all efforts towards...

__________ are individuals from a country other than the home country or the host country of an overseas subsidiary.

To correct the past exclusion of women and minorities, companies introduced __________

A multicultural organization is best defined as an organization

__________ organizations place the greatest value on cultural diversity and address the cultural aspects of integration.

Managing diversity at the workplace typically involves such basic activities as

Companies with a reputation for providing opportunities for diverse employees will have an advantage in the labor market

is used to refer to all kinds of differences including religious affiliation, age, disability status, economic class...

occurs when unwelcome sexual conduct has the purpose or effect of unreasonably interfering with job performance.

__________ is the disorientation and stress associated with being in a foreign environment.

In today's service and technology economy, more positions require

Cohesiveness is very high in the case of a diversified workforce.

A monolithic organization is __________ in terms of its employee population.

is an invisible barrier that makes it difficult for certain groups, such as minorities and women, to move...