DECA Hospitality and Tourism Cluster Exam

_ is type of organization that person can call to verify that credit history report is accurate

employee has a report, must put facts in sequence they occurred, presenting info in ___ order

The formula that is generally used to measure productivity is

One of the characteristics of the form of business ownership known as an LLC is that

Negotiators decide how to get what they want by

Gestures are classified as part of __________ communication

people need to use correct words in written communication to ensure the receiver___the message

Which of the following is typically the first step in holding a group discussion:

To make sure the purpose of the content is clear, the data that are placed in a table should be

How has the spread of capitalism in the world since the early 1990s affected business?

What trait is being shown when employees treat customers with respect and without prejudice?

What can business people do during presentations to ensure their audiences' understanding?

What type of debtor-creditor relationship involves the acquisition and use of credit cards?

Businesses that donate to local schools, cultures, and training show social responsibility to

A memorandum is typically used for communication that takes place

Which of the following procedures is usually a part of the new-employee orientation process:

Why is it important for speakers to rehearse an oral presentation?

Kim knows that traffic causes stress so she drives to work before rush hour. Kim is using

Electrical storms, floods, and earthquakes are examples of __________ risk

Food/Beverage Tax: How might a tax increase impact the hospitality industry in the community?

Which of the following is not a behavior of an achievement-oriented person:

Producers are willing to manufacture more of a product when

Which of the following is an example of a business applying information to accomplish a task:

Which resource has info about the companys dress codes, vacation policy, and rules for behavior

Which of the following is a tip that you should follow about office politics:

A buying decision begins with a(n)

When a business buys buildings, vehicles, and equipment, money is flowing out to acquire

Which of the following is a true statement about change:

Form utility applies only to tangible goods such as

1/3 Kim sent card payment, due 1/5, issuer got payment 1/7, what show on statement next month?

Which of the following is a reason that businesses extend credit to customers?

A company has a new product. Which activity should the owner use to tell about the new product?

One of the characteristics of travel & tourism marketing is that it has a significant impact on

A way businesses can encourage economic growth without increasing their investment in labor is

Balancing objective to make profit with interests of all stakeholders is consideration rel8d to

Which of the following is not a benefit of maintaining a positive attitude:

Which phase of the cycle would most likely have a bad effect on the business environment:

Which of the following is a trend in information management:

Developing a personal budget is an effective way to

Effective coaches are patient, dependable, and

Which action are foreign hotels taking that encourages booking by travel agent in other country

putting seasonal goods on display when the 1st ad comes out has channel management with

Kim must remind others to clock out before leaving. The best channel for her reminder?

a policy says the company will always be confidential of customers info. What violates that?

What should employees be willing to accept when defending their ideas objectively?

Kim lost job, gov sent her check to cover costs until found new job. What is source of income?

The Abbey Hotel uses multiple channels of distribution so that

What is the first step in handling customer complaints?

Which is a situation that illustrates a business collecting primary marketing information:

The first step in resolving a conflict occurs when one of the two people