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MGMT 447: Exam 2 Review Flashcards | StudBud
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MGMT 447: Exam 2 Review
MGMT 447: Exam 2 Review
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1
Which generational cohort tends to prefer blended learning?
Baby Boomers
Traditionalists
Millenials
Gen Xers
2
_____ refers to whether performance on the outcome reflects true differences in performance.
Reliability
Utility
Discrimination
Validity
3
A request for proposal (RFP) is a document mainly used to identify _____.
employees who do not require training
trainee prerequisites
disruptive trainees
potential vendors and consultants for training services
4
___ refers to the learner’s involvement with the training material and assessing their progress toward learning.
Self-regulation
Automatization
Elaboration
Generalization
5
Behavior modification is a training method primarily based on _____ theory.
goal setting
expectancy
reinforcement
information processing
6
A ________ design involves collecting data at periodic intervals before and after training.
Pre-test/Post-test
Time series
Pre-test only
Solomon four-group
7
Which of the following represents the lowest level of manager support for training?
Encouragement of trainees' participation in training
Serving as a trainer
Allowing trainees to practice their skills
Participation in training themselves
8
Typically, _____ are used to assess cognitive outcomes.
attitude surveys
"pencil and paper" tests
observations
focus groups
9
"Design and code a computer program that meets customer requirements" is an example of which learning outcome?
Intellectual skills
Motor skills
Cognitive strategies
Attitudes
10
Jessie's parents praised her for getting the highest score on her chemistry exam, an example of __________.
cognitive strategy
negative reinforcement
punishment
positive reinforcement
11
Behavior and skill-based outcomes are best measured by _____.
interviews
observations
focus groups
surveys
12
A more rigorous evaluation design should be used when training is __________.
affecting a small number of employees
being used for a short time
cheap
costly
13
Which of the following describes explicit knowledge?
Communicated only through discussion
Can be managed by a knowledge management system
Highly influenced by values
Personal knowledge based on individual experience
14
Which of the following instances call for training with an emphasis on far transfer?
Handling routine client questions
Logging into computers and using software
Creating a new product
Securing offices and buildings
15
_____ relate(s) to whether trainees are using training content back on the job.
Reactions
Behavior and skill-based outcomes
Learning
Cognitive outcomes
16
Your seatbelt alarm only stops dinging when you put on on your seatbelt, illustrating ___________.
punishment
extinction
negative reinforcement
positive reinforcement
17
_____ refers to practicing a task continuously without breaks.
Overlearning
Whole practice
Continuous learning
Massed practice
18
In the context of big data, _____ refers to the large number of sources and types of data.
valence
velocity
volume
variety
19
_____ refers to individual control over one’s thinking.
Instrumentality
Metacognition
Modeling
Valence
20
Curricula differ from courses in that curricula _____.
take less time to complete
address a more limited number of competencies
include broader learning objectives
consist of narrower learning objectives
21
Which of the following would be useful in establishing a baseline measure or score before training begins?
Comparison group
Post-test
Pre-test
Random assignment
22
Which of the following strategies is NOT appropriate for supporting the transfer of closed skills?
Rewarding compliance
Encouraging on-the-job experimentation
Shaping favorable attitudes toward compliance
Providing high-fidelity practice
23
A _____ is a group of two or more trainees who meet to discuss their progress using learned capabilities on the job.
strategic group
focus group
quality circle
support network
24
_____ relate(s) to the decision regarding what information to attend to, how to remember, and how to solve problems.
Attitudes
Cognitive strategies
Verbal information
Motor skills
25
_____ demonstrate(s) to key business stakeholders that their expectations about training have been satisfied.
Reactions
Return on investment (ROI)
Results
Return on expectations (ROE)
26
_____ refers to concrete examples to show how learning has led to results that a company finds worthwhile and credible.
Utility analysis
Outcome practicality
Success cases
Return on expectations (ROE)
27
When choosing a training outcome, it is important to select a measure that is _________ or consistent.
accurate
practical
reliable
valid
28
A(n) _____ is a written document with steps that a trainee and manager will take to ensure transfer of training to job.
design document
concept map
action plan
performance appraisal
29
_____ refers to the process of collecting the outcomes needed to determine whether training is effective.
Program design
Needs assessment
Training evaluation
Performance appraisal
30
Which of the following statements is most true of Traditionalists?
They dislike trainers asking them to share their experiences
They prefer dynamic learning environments
They don't mind being put on the spot in front of others
Most are now in retirement
31
_____ is a way of delivering content to learners in small, very specific bursts.
Microlearning
Macro cognition
Course mapping
Micromanagement
32
A(n) _____ refers to a memory tool to encode difficult-to-remember information in a way that is much easier to remember.
concept map
mnemonic
advanced organizer
meta-cognitive strategy
33
If a firm measures its sales volume before and after a training program, which training outcome is it focused on?
Return on expectations (ROE)
Reactions
Results
Return on investment (ROI)
34
_____ relate to trainees’ attitudes toward training content and motivation to transfer.
Affective outcomes
Cognitive outcomes
Reactions
Behavior and skill-based outcomes
35
If total group discussion is emphasized with no small-group interaction, a _____ arrangement will be most effective.
classroom-type
conference-type
horeshoe
fan-type
36
_____ is a time period in which participants no longer receive training intervention.
Reversal
Maturation
Regression
Mortality
37
Which of the following creates a learning orientation in trainees?
Emphasizing trained task performance
Allowing trainees to experiment with new knowledge and skills
Emphasizing competition among trainees
Ensuring trainees completely avoid errors and mistakes
38
Behavior modeling is a training method that is primarily based on _____ theory.
goal setting
social learning
expectancy
reinforcement
39
Formative evaluation involves collecting data about a training program from trainees mainly through _____.
return on investment (ROI)
their opinions and feelings about the program
tests and ratings of behavior
measures of performance
40
A _____ refers to an organized program of study designed to meet a complex learning objective.
course
curriculum
lesson plan
training map
41
Which of the following strategies is
LEAST
appropriate for supporting the transfer of open skills?
Providing rewards for experimentation
Providing detailed checklists for trainees to follow
Teaching general principles
Allowing trainees to make mistakes without fear of punishment
42
_____ is involves identifying learned material in long-term memory and using it to influence performance.
Generalizing
Gratifying
Semantic encoding
Retrieval
43
In training, the greatest level of support that a manager can provide is to _____.
participate in training as an instructor
provide trainees opportunities to practice what they have learned
allow trainees to attend training
provide incentives to attend training
44
Which training outcome relates to trainees providing feedback about their satisfaction with a trainer?
Emotional
Resuls
Cognitive
Reactions
45
The learning cycle for a trainee begins with a(n) _____.
active experimentation
concrete experience
reflective observation
abstract conceptualization
46
_____ is a person’s judgment about whether he or she can successfully learn new knowledge and skills.
Self-efficacy
Self-actualization
Self-concept
Self-esteem