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Unit 6 Review
Unit 6 Review
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Questions
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Answers
1
Unions that do not belong to a federation are known as __________ unions.
local
international
industrial
independent
2
Customers frequently form an opinion of a business based on their impression of its
creditors.
employees.
profit margins
inventory methods
3
During job interviews, employers may use personal appearance to gauge an applicant’s potential
sense of humor.
credit rating.
job performance.
hobbies
4
Workers in your company have decided to join a union. As a member of management, which form of union representation will
Union Shop
Closed Shop
Open Shop
Agency Shop
5
Being enthusiastic about your job is an example of what type of behavior that builds positive working relationships?
Being cooperative
Having a good attitude
Getting to know others on your work team
Demonstrating courtesy and respect
6
The way in which supervisors guide the work of employees depends upon their
desire for success.
technical skills.
level of education
management style.
7
Union members join up at what level of a union?
International
Federation
National
Local
8
When building a work wardrobe, employees can save money by purchasing
a few well-made individual items that go with a variety of other pieces
expensive accessories such as shoes, ties, and handbags
clothing that is monochromatic and constructed with straight silhouettes.
a designer suit that fits well and feels comfortable
9
The kind of management that is usually appropriate in creative work environments is
laissez-faire.
authoritarian.
participatory.
democratic.
10
A disadvantage to companies of unionization is that
job promotions are based on seniority rather than ability.
the labor contract is insecure.
the cost of union dues can be expensive.
the union discourages recruitment.
11
Actors and athletes belong to what types of unions?
Craft unions
Industrial unions
Professional unions
Trade unions
12
Which of the following types of legal union representation is preferred by unions in states without right-to-work laws:
Open Shop
Agency Shop
Closed Shop
Union Shop
13
Which options is an example of an employee compromising with an employer in terms of personal appearance on the job:
Grooming hair
Covering visible tattoos
Wearing shoes
Wearing a uniform
14
Though employees who work for auto companies hold a variety of different jobs, they may all belong to the same union. __
trade
craft
professional
industrial
15
Which of the following terms refers to the physical image that you present to others based on how you look & wear:
Personal appearance
Personality
Self-concept
Self-esteem
16
Which of the following is a bad health habit that can have negative effects on your health and appearance:
Using relaxation techniques
Eating a varied diet
Standing up straight
Getting insufficient exercise
17
A union federation consists of several national unions of different kinds.
True
False
18
An advantage to companies of unionization is
promotion based on seniority.
assistance in recruitment.
more fringe benefits.
union assistance in decision making.
19
All night-shift workers at a hotel have reported for work, but they are refusing to do their assigned jobs. What kind
Sympathetic strike
Injunction
Sit-down strike
Lockout
20
In business, everyone works toward __________ goals.
undefined
shared
unrealistic
individual
21
Which of the following labor issues is most affected by the use of technology:
Job security
wages
Union security
Benefits
22
Like any product that is effectively marketed, your personal appearance is
likely to require a lot of money for you to be successful.
not as critical as what’s on the inside.
the “brand” that will help you sell yourself to others.
of little value or importance to your overall success.
23
Local 476 of the UAW walked off the job in support of Local 477 of the UAW, which wasstriking. This is known as a ___
jurisdictional
wildcat
sympathetic
sit-down
24
Sharing equipment with your coworkers is an example of what type of behavior that builds positive working relationships?
Being cooperative
Demonstrating courtesy and respect
Carrying your own weight
Having a good attitude
25
Calling in sick only if you are truly sick is an example of what type of behavior that builds positive working relations
Having a good attitude
Getting to know others on your work team
Carrying your own weight
Being cooperative
26
Which of the following is an accurate statement about sleep:
The amount of sleep you get does not affect your health
Going to bed early will ensure that you get enough sleep
Everyone needs eight hours of sleep each night.
The amount of sleep people need varies from person to person
27
The United Association of Plumbers and Pipefitters is an example of a(n)
industrial union.
union federation
professional union.
craft/trade union.
28
A characteristic of authoritarian managers is that they
provide only general guidance.
tend to share authority.
make all significant decisions.
ask employees for feedback.
29
If you’re worried that something is inappropriate,
don’t worry about it.
it’s okay if others look the same.
make changes only if your boss notices.
it probably is.
30
Which of the following terms refers to the habits and practices you regularly perform to take care of your body:
Meditation
Hygiene
Education
Relaxation
31
Being tactful is an example of what type of behavior that builds positive working relationships?
Getting to know others on your work team
Demonstrating courtesy and respect
Carrying your own weight
Being cooperative
32
When evaluating the status of clothing, you should make sure that
undergarments are showing.
slacks and shirts are snug tight
the garments are clean and wrinkle-free.
hair is clean and neatly styled.
33
Interdependence is a(n) __________ life situation.
negative
difficult
normal
unusal
34
A characteristic of democratic managers is that they generally
rely solely upon their own judgment.
give very specific orders and instructions.
encourage creative ways of doing things.
explain the reasons behind procedures.
35
Which of the following is a habit-forming substance that many people may not consider harmful:
Alcohol
Water
Cigarettes
Coffee
36
Authoritarian managers prefer to exercise __________ control over employees.
very little
only moderate
absolutely no
high degree of
37
If you like to feel as though you are an important member of the team, you will probably work best under a(n) __________
authoritarian
hands off
democratic
laissez-faire
38
Your body language affects how you present yourself in terms of your nonverbal cues and the
way you manage your clothing budget
ability to maintain a healthy weight.
level of productivity at work
manner in which you carry yourself
39
Organizing a charity event with your coworkers is an example of what type of behavior that builds positive working.
Getting to know others on your work team
Having a good attitude
Being cooperative
Carrying your own weight
40
Sharing both praise and constructive criticism is an example of what type of behavior that builds positive working relat
Having a good attitude
Being cooperative
Getting to know others on your work team
Carrying your own weight
41
A disadvantage to workers of having a union represent them is that they
have to pay union dues.
are promoted based on seniority.
must abide by safety rules.
pay supplemental unemployment benefits.
42
Being patient with coworkers is an example of what type of behavior that builds positive working relationships?
Carry your own weight
Getting to know others on your work team
Having a good attitude
Demonstrating courtesy and respect
43
Which of the following is an advantage to workers of having a union represent them:
Payment of union dues
Democratic votes on issues
Fair treatment of employees
Payment of wages during strikes
44
workers must remove jewelry while working with dangerous equipment This is an example of a dress code that is influenced
business-casual policies
personal preferences.
the nature of the job.
business-image considerations
45
Why is appropriate dress important to your success on the job?
It ensures that you will get a promotion.
It lets you make a statement about your independence and individuality.
It shows off your personal fashion preferences.
It sends a positive message about your personality and values.
46
Employees will probably work well under laissez-faire management if they enjoy
solving problems as a group.
making their own plans and decisions.
sharing authority.
close supervision.
47
Any two (or more) things are interdependent if they __________ each other.
rely upon
conflict with
ignore
know about
48
When there are frequent personality conflicts in a work group, the result is usually that it
interferes with the group’s output.
adds to the group’s effectiveness.
brings the work effort to a standstill.
makes the group more compatible.
49
The two major areas that determine your personal appearance are
your income and hygiene.
your self-concept and self-esteem
your personality and persona.
your physical body and your dress
50
The degree of unionization in the United States varies based on a business's
type of industry and geographical location.
geographical location and use of pressure strategies.
type of industry and use of pressure strategies.
geographical location and level of union organization.
51
Union and management officials are meeting next week to determine the terms and conditions that will be provided to
picketing.
striking.
collective bargaining.
corporate campaigning.
52
What is the primary responsibility of a national union?
To assist in contract negotiations for all its local unions
To elect local leaders who are involved in contract negotiations
To encourage picketing and boycotting at the local level
To provide financial support for political candidates who favor labor
53
The primary reason that people lose or leave their jobs is that they have
difficulty getting along with others.
poor job performance.
poor self-esteem.
difficulty understanding their jobs.
54
Which of the following personal grooming habits is optional:
Applying makeup
Showering and bathing
Brushing your teeth
Using deodorant
55
Members of Local 999 have refused to buy products made by their company. This is an example of
ratifying.
striking.
boycotting.
picketing.
56
Improving the way that you look usually benefits you personally because it
expresses your feelings.
impresses other people.
raises your self-esteem.
increases your skills.
57
A union worker who is just beginning in the occupation is referred to as a(n)
master.
apprentice.
assistant.
journeyman.
58
When should a person select the appropriate outfit for a specific occasion?
After conducting a final check
After assessing the situation
Before showering and brushing teeth
Before developing a hygiene routine
59
What aspect of collective bargaining signals the successful end of negotiations?
Management and union leaders have completed their research on the issues.
Union leaders and management have met to present their demands.
Management and union leaders have reached a tentative agreement
A mediator has clarified the issues and offered suggestions to both sides.
60
A non-pressure strategy that unions and management can use to reach agreement is
an injunction.
arbitration.
a corporate campaign.
a shift in production
61
Which of the following aspects of personal appearance would likely have the most positive effect in the workplace:
Excessively baggy clothes
Visible tattoos
Body piercings
Tailored clothing
62
Which of the following is a benefit of effective human relations at work:
Low productivity
More downtime
Increased cooperation
Increased wages