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FSRT-Exam Prep
FSRT-Exam Prep
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1
A restorer's ultimate responsibility is ______
To work with the insurance company to reduce the cost of the claim
To preserve the color, texture and feel of the fabric or surface
To preserve the texture and surface of structural components
To assist the customer in replacing as many items as possible
2
Ozone is __
An oxidizing vapor molecule
An oxidizing solid
An oxidizing liquid
An oxidizing gas
3
In determining the amount of smoke penetration throughout a structure you must consider __
The location of the exothermic reaction to the boundary layers
The ergonomic specifics generated by the chain reaction of the fire
The proximity of items to the heat line generated by the fire
Complications, complexities and limitations imposed by the adjuster
4
If aggressive cleaning techniques are used on structural surfaces like textured ceilings, the structural components will
Become stronger
Change color
Clean
Deteriorate
5
Ozone gas has been reported to be detrimental to __
Insects, people, natural rubber
People, plants, pets, insects only
Natural rubber, pets, insects, tiles
Pets, people, natural rubber
6
The warmer smoke is naturally attracted to __
Wet surfaces
Warmer surfaces
Dry surfaces
Cooler surfaces
7
Restorers may obtain the most accurate information about chemical safety from _____
Training, Label and EPA
SDS, Label and Training
SDS, Training and EPA
EPA, FDA and SDS
8
After dry-soil removal, interior masonry or brick walls with mortar joints respond best to __
Wire brushing or media blasting
HEPA scrubbing and wet solvents
Soft scrub techniques
Cleaning with a volatile wet solvent only
9
Products can be used on items like ceramic tile grout, and aluminum frames when alkaline cleaners are not satisfactory
Base
Pairing
Sealers
Acids
10
Agents are often oils, gels, or solids impregnated with fragarances that evaporate of a period of time are called __
Pairing agents
Solvent agents
Masking agents
Olfactory agents
11
The most important thing a technician can bring to a jobsite is a __
Public adjuster
Proper attitude
Pairing agents
Work authorization
12
Machine using heat to produce an extremely fine dry fog using primarily petroleum-based products __
Hydroxyl fogger
Ozone fogger
Thermal fogger
ULV fogger
13
When working for a chemically sensitive client, you must have __
Implied consent
Tortious consent
Deferred consent
Informed consent
14
Food, medication and cosmetics exposed to heat from fire should be __
Disposed of after proper documentation
Donated to foreign charities
Flushed down the toilet ASAP
Consumed as soon as possible
15
Acid based cleaning products can be used on tile flooring, the grout or __
Most any surfaces
Stained wood
Aluminum frames
Brass and copper finishes
16
Lower levels of oxygen during combustion will __
Make no difference in the amount of soot present
Make cleaning efforts easier after the fire is out
Increase the amount of soot to be cleaned
Cause high density synthetics to melt
17
When wooden structural members are charred, depending on severity of damage, options include __
Scraped prior to sealing, cleaned using media blasting or replaced
Cleaned, deodorized, sealed and painted as soon as possible
The components should be sistered or scabbed
Scraped and sealed before removing, disposal and replacement
18
You should also consider contacting the local appropriate agencies (fire, security, alarm company)
Before using an encapsulation fogger
Before using and ozone generator
Before using a ULV fogger
Before using a thermal fogger
19
All products are to be stored _____
In single use containers and kept in work areas
Labeled containers with manufacturers contact
In properly labeled containers and kept secure
In secure locations in spray containers only
20
What does NADCA stand for?
National Air Dispersement Contamination Association
National Air Duct Cleaners Association
National Air Dispersement Cleaners Association
National Air Duct Comparative Appliances
21
Ozone is ___
Heavier than air
Same as air
No comparison to air
Lighter than air
22
What are 2 potential invisible unseen safety hazards likely released into the air during demo?
Lead and aerosols
Aerosols and asbestos
Asbestos and methane gas
Lead and asbestos
23
When HVAC mechanicals have to be taken apart to be cleaned, they should be __.
Addressed following NADCA published standards
Addressed following NASA published standards
Addressed following IICRC published standards
Addressed following FIFRA published standards
24
Who requires all US companies to issue safety eq., train on how to use PPE and issue a written HAZCOM program?
FDIC
AHSO
OSHA
NADCA
25
Ozone is __
Made on location by a generator
Produced on location electrically by a generator
Produced on location synergistically by a generator
Made on location synergistically by a generator
26
Your processing and storage facility should be of adequate size and design that you can ___
Protect from cross contamination along with ease of access for clients
Store multiple projects at one time, maximizing your profits
Open storage vaults to confirm inventory counts
Have plenty of room for customer access
27
It is important that you consider that smoke odor can penetrate into
Inaccessible spaces
Warmer surfaces only
Soft goods only
Non-porous surfaces
28
Plastic items exposed to high heat/smoke ___
Could discolor and often turn yellow irreversibly
Could discolor and often turn acidic irreversibly
Could discolor and often turn soft irreversibly
Could discolor and often turn blue irreversibly
29
While working in areas containing loose soot residue it is highly recommended that __
You use appropriate air quality controls, such as scrubbers and exhaust fan
You open doors & windows & set up positive pressure differentials
You open doors & windows then install air scrubbers, dehus and fans
You place all work areas under pressure differentials and install fans
30
A solution's PH is directly based on its ____
Solubility in a solution of water
Solubility in a solution of oil
Solubility in solution of acid
Solubility in a solution of ozone
31
When working with wood products, whether content or structure, finished or unfinished, always work __
Circular overlapping motions
From top to bottom
Side to side in grid patterns
The direction of the wood grain
32
Temporary board up and cover up of damaged properties should be ___
Strong causing little to no additional damage
Attached with as many fasteners as possible
Screwed directly into exterior facade
Made from 1" marine grade plywood
33
As smoke from combustion interacts with moisture in the air it may become ___
Unaffected
Alkaline
Acidic
Neutral
34
Walls painted with flat latex paint having light to moderate soot or smoke ___
HEPA vacuum visible areas as needed
Clean with a volatile wet solvent only
All soft goods including sofas and mattresses
Dry sponge first then switch to wet techniques if needed
35
To ensure proper chemical dilution, use ___
Professional judgment at all times
Whatever feels appropriate to the task
Measuring cups and follow directions
Best guess and opinion at all times
36
Elevated humidity and increased temperatures can cause __
Odors to become more detectable
Odors to become less noticeable
Odors to become more dangerous
Odors to become more transitional
37
What does ICE stand for?
Identify, Compare & Eliminate
Identify, Communicate & Eliminate
Investigate, Communicate & Eliminate
Investigate, Compare & Evacuate
38
After testing in an inconspicuous area, you can use these products to clean vinyl wall coverings
Circular overlapping patterns using dry solvents
Mild to more aggresive acid-based cleaners
Mild to more aggresive alkaline cleaners
Alkaline dry solvents
39
The most important PPE to wear in work areas where toxic particles may exist is __
Respirators with HEPA filters and appropriate vapor cartridges
Safety goggles, hard hats and leather work gloves and N95 mask
Vapor cartridges, safety goggles, leather work gloves and N95 mask
N95 mask, protective suit, safety goggles and vapor cartridge
40
Once safety has been addressed, PPE selected, the first step prior to cleaning the walls would be __
Treat all surfaces with a peroxide solution
Ozone the premises first
Start at the farthest point from the source possible
Take away and protect breakable items
41
In the US _____ was often incorporated into paint prior to the year 1978.
Lead
Methane gas
Asbestos
Aerosols
42
You can count on being asked by clients, "can you clean this?" you should reply ___
If it gets dirty, I can clean it, if it gets wet, I can dry it
I will test and once finished we will inspect the results
I have seen much worse and usually have successful results
Show the customer your IICRC certification card
43
While burning, which materials will produce a thick, heavy, black, smeary residue ___ ?
Protein
Synthetic
Natural
Synergetic
44
When cleaning kitchen vent hoods and HVAC systems, you must __.
include the interior surfaces when cleaning
All of the above
include ducting and replace filters when cleaning
include mechanical components when cleaning
45
When using any device like ULVs, ozone gas, and thermal foggers, the areas being treated must be ___
Vacated by people and pets
Vacated by pets and plants
Vacated by no one
Vacated by all occupants
46
Removal of charred, non-salvageable items does several things __
Removes unsightly reminders and helps prevent decontamination issues
Reduces the need for sealing and painting all remaining surfaces
Removes unsightly reminders and helps prevent cross contamination
Eliminates the technician's need for cleaning and deodorizing surfaces
47
The three components needed for combustion are ___?
Chain reaction, fuel and heat
Fuel, O2 and chain reaction
O3, fuel and combustion source
Combustion source, oxygen and fuel
48
Normally our client is ____
The person on the insurance policy or assigned agent
Assigned agent or the insurance adjuster and lein holder
The insurance company and the mortgage company
The property owner and the insurance adjuster
49
The malfunction of a oil fired furnace is referred to as a ___.
Back fire
Puff black
Puff back
Back draft
50
When cleaning exterior masonry the use of aggresive alkaline wet cleaning agents or __ works very well.
HEPA vacuum visible areas as needed
Media blasting
Clean with a volatile wet solvent only
Soft scrub techniques
51
Typically, the size of particulate matter produced by fire is ___?
0.1 - 4 microns
.4 - 1 microns
2 - 20 microns
1 - 12 microns
52
When working in enclosed areas with aggresive cleaning agents, technicians should ____
Use only all green products as approved by the EPA
Consider safety concerns for all occupants and wear appropriate PPE
Provide PPE to all occupants of the structure including adjusters
Ventilate the structure while processing the paperwork
53
When cleaning protein fires, in order to effectively remove residue ___
Place an ozone generator in the room first and run for 24 hours
Application of a neutral solvent with 000 steel wool is required
Through wet cleaning with degreasing agents is required
Cleaning with VOC counteractant agents will be required
54
Typically, restoration efforts, cleaning, and deodorization should start ___
The origin area if released and safe to enter
With cleaning from the top down on all items
The farthest point from the source possible
Anywhere in the structure is as good as any
55
These bath and kitchen fixtures are easily stained by smoke and can be cleaned with soft scrubbing compounds.
Copper and brass
Stainless Steel
Porcelain
Fiberglass
56
In the US lead was often incorporated into paint formulations prior to the year ____?
1492
2014
1978
1942
57
No matter which cleaning technique you chose to utilize, you should always process a room by ___
Floor, contents, ceilings, walls, windows, doors and then trim
Starting at farthest point from the source as possible
Starting at the top, move to the walls, windows, doors, trim then floor
With cleaning in circular patterns from the top down on all items
58
Most deodorant products in fire cleaning contain ___
Pairing agents and ozone
Ozone and dihydrogen oxide
Sent memory counteractants
Masking and pairing agents
59
These combine with and change a malodorous substance to create a new odorless compound
Pairing agents
Solvent agents
Olfactory agents
Masking agents
60
If smoke has become embedded within the finish a
Ozone generator and sand paper can be used to return the finish to normal
Clean with a volatile wet solvent using 0000 steel wool, dry & polish
HEPA Vacuum visible areas as needed and finish with a furniture polish
Usa a wood restoring cream/gel/compound 0000 steel wool, dry and polish
61
If you have a client that claims chemical sensitivity, you should advise that they __
Speak with their doctor prior to returning to the structure
Speak with the local health department before returning
Speak with the insurance adjuster before returning to the structure
Return to the structure whenever they feel that it is safe to do so
62
All surfaces including masonry have to be __ before final inspection can be made.
Wick
Dry
Acclimate
Diffuse
63
What is used as a fire retardant in materials until 1977?
Fire stop
Rock wool
Asbestos
Steel wool
64
With worker and occupant safety being paramount, technicians shall __
Obtain approval to enter from the fire marshall
Have an OSHA inspector provide a clearance letter
Obtain permission to enter from an IICRC approved IEP
Check for safety hazards including structural issues
65
When determining the amount of time, effort and money spent on restoration you have to consider __
Actual value, antique/appreciated value and diminished value
Antique/appreciated value, Adjuster's value and actual value
Adjuster's value, sentimental value and actual value
Antique/appreciated value, sentimental value and actual value
66
Safety concerns of excessive petroleum-based thermal fogging can be ___
Malodors, respiratory hazard, explosion
Oily residue, malodors, explosion
Oily residue, respiratory hazard, explosion
Respiratory hazard, explosion, malodors
67
Smoke is the by-product of ___
Incomplete recycling
Incomplete resolution
Incomplete combustion
Incomplete reduction
68
If odors are still persistent after cleaning efforts on painted surfaces, it will be necessary to apply a ___
Masking agents
Pairing agents
Olfactory agents
Sealant agents
69
____ is a gaseous oxidizing agent with the chemical symbol O3
Synthetic
Ozone
Hydroxyl
Oxygen
70
Two gasses we know are produced in a fire and have been reported to be carcinogenic are __ ?
VOCs and PAHs
MVOCs and PAHs
VOCs and MVOCs
PAHs and DHO
71
Moderate soot on gloss, semi-gloss and enamel painted surfaces are normally cleaned safely with a __
General purpose or degreaser
High alkaline cleaner with a solvent
Degreaser and steel wool
Neutral solution with a high PH
72
Who is responsible for safety?
Everyone
The EPA
OSHA
Your employer
73
When conveying customer's possessions to another facility, employees should ___
Carefully protect and secure each item
Pack contents as tightly as possible into the cargo area
Stack wood items directly on top of metal and glass furnishings
Use duct tape or similar products to secure doors and drawers
74
Two gasses we know are produced in a fire and have been reported to be carcinogenic
Volatile organic compounds (VOC)
Dihydrogen oxide (DHO)
Polycyclic aromatic hydrocarbons (PAH)
Microbial volatile organic compounds (MVOC)
75
Mitigation procedures are services to reduce the damage and cost to a damaged item and can include __
Installing an ozone generator and cleaning with dihydrogen oxide
Corrosion control, board-up and cleaning with peroxide products
Freeze protection, corrosion control and board-up
Board-up, freeze protection and cleaning with dihydrogen oxide
76
What discolors nylons, dissolves wool and silk and can corrode metallic surfaces?
Peroxide
Hydroxyls
Dihydrogen oxide
Chlorine Bleach
77
General purpose cleaners and degreasers are safely used to clean semi/high gloss paint and ___
Textured ceilings and uncoated wallpaper
Plastic, porcelain and other hard surfaces
Any unfinished content or structural item
All soft goods including sofas and mattresses
78
Acids clean by ___
Sketching
Itching
Etching
Stitching
79
What is a complication when it comes to unfinished areas in a structure like, attics, crawlspaces and basements?
Porous surfaces, unfinished irregular surfaces and accessibility
Accessibility and unfinished items
Unfinished items, accesibility and non-porous surfaces
Rough surfaces and accessibility
80
Typically, the most economical option is ______
Disposing of all affected items
Cleaning affected items
Refinishing all affected items
Replacing all affected areas
81
The most complicated odor a technician will have to address is ___
Psychological
Protein cook down
Synthetic smokes
Acidic compounds
82
Atomizing machine creating droplets in the 8-15 micron ___
ULV fogger
Thermal fogger
Ozone fogger
Hydroxyl fogger
83
On projects with strong odors, the best approach would be __
Use Chlorine bleach
Combination of techniques
Use hydrogen peroxide
Pairing agents and olfactory agents
84
When using a concentrate, typically you should ___
There is no specific order to mixing
Pour water into the concentrate to ensure proper mixing
Pour the concentrate into the container of water
Pour the concentrate in at the same time with the water