stud
bud
Sign up
Log in
Home
Library
Explore
SAT
More
Email Etiquette Flashcards | StudBud
Explore
/
Email Etiquette
Email Etiquette
16 terms
·
StudBud Administration
·
90 plays
Imported from external platform
Flashcards
16 cards
F
Practice quiz
P
Host live
L
Questions
16
Answers
1
Why is email etiquette important?
written communication is increasing all the time
without immediate response, it's easy to be misunderstood
it's not; texting and social media will take over the world
with limited class time, email can be used to ask questions
2
Why should you not write in ALL CAPS?
All of these
It takes longer to read.
It comes off as yelling.
It looks unprofessional.
3
Why should you avoid abbreviations and acronyms when emailing patients/clients/customers?
They are not nice to use.
Abbreviations may have 2+ meanings and can be interpreted differently.
You don't need to avoid abbreviations.
Abbreviations can cause confusion.
4
"Good morning," is an example of a _________.
Subject
Greeting
Closing
Signature
5
In the body of your email message, you should put your greeting, message, closing, and signatures on separate lines.
True
False
6
What's wrong with this greeting: Good morning, Ms. Schifano
The comma is in the wrong place.
It is too formal.
It is correct.
It is too informal.
7
A subject line should...
briefly identify what is in the content of the email
use one word only
be blank
be descriptive and clear
8
The greeting should be on the same line as the main message.
True
False
9
Sincerely, Regards, and Thank you, are examples of what?
Greetings
Signatures
Subjects
Closings
10
Always proofread your email for ________ errors before sending.
spelling
grammar
capitalization
punctuation
11
Where do you put a short descriptive summary of your message?
Post Script:
Attachment:
To:
Subject Line:
12
What does "email etiquette" mean?
using slang terms like BRB and TTYL
correct behavior for writing and answering email
proper way to reply to any messages online
rules for writing MLA papers
13
Why shouldn't you write an email like a text message?
All of these
The message is too informal
It leaves out important email parts like greetings, closings, and signature
Grammar rules are often not followed
14
What is the section called that includes your first and last name?
Signature
Closing
Subject
Recipeint
15
What is wrong with the following email message?
There is no signature.
There is a lack of detail and clarity.
All of these
There is no closing.
16
What does this student need to add before they send this message?
Subject Line
Clear Question
Specific Details
CC Recipient
