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Workplace Readiness Skills 2017 Review #3 Flashcards | StudBud
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Workplace Readiness Skills 2017 Review #3
What is the purpose of a cover letter?
The word “critical” means:
Workplace Readiness Skills 2017 Review #3
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Answers
1
The word “critical” means:
a point of origin
to determine the significance, worth, or condition of
Potential deviation
use one's mind to produce thoughts or important juncture
2
What is the purpose of a cover letter?
shows an employer that you're legally able to work in the US
to show an employer your handwriting
to introduce and explain why you are giving your résumé
to list your work experience in chronological order
3
The purpose of writing a thank you note to a job interviewer is____.
to show that you are polite, thoughtful, and conscientious.
to thank the interviewer for his or her time.
all answers are correct
to give you another chance to sell yourself.
4
Technological literacy is ___
ability to perform basic math functions ex:addition
the ability to read and write.
another word for text messaging or texting.
knowledge about technology and the ability to use it
5
A spreadsheet application is primarily used to
publish files to a website.
design a website.
manage long documents like instruction manuals.
manage financial data.
6
Which of the following statements about reading skills is true?
Previewing is restating the main concepts in your own words
Critical reading is key to help you predict its content.
Taking notes is key to help predict future content
Skimming is reading quickly to pick out key points.
7
Relations of people and ability to communicate with people without speech.
interpersonal skills
communication
speaking
listening
8
The five stages in solving a problem are evaluate, manage, decision, resolve, and examine.
True
false
9
Ivan gave away coffee cups to
potential
customers at the end of year now he doesn't, why?
Ivan and the other employees gave away too many cups.
The cups are not worth what they cost.
Cups are not a product Ivan's company normally sells.
Giving away cups didn't generate enough new business.
10
When delivering a speech, do not
have good posture
smile at the audience
maintain good eye contact
speak rapidly
11
Your team asked you to stay late and work but you have to take mom to the dr. What do you do?
Since you first made plans, tell your coworker you cant stay
Contact a friend who can take mom.
Agree to stay because work is important
Reach a compromise and leave early
12
When preparing to give a presentation you should
know your audience
practice, practice, practice
become an expert on your topic
all of these answers
13
What is the best way to email a potential customer?
Dear Madam or Sir,
Dear Joe,
Hello, Joe Bob!
Dear Mr. Bob:
14
The biggest killer of innovation is
people
stress
time
money
15
_________ is a chart that shows the order in which events occur.
The near-far rule
Down time
A timeline
An estimate
16
Demonstrate ________ by contributing new ideas and working with initiative
conflict resolution skills
positive self-representation skills
diversity awareness
creativity and resourcefulness
17
The cornerstone for business, technology and relationships is
Tardiness
Vision
Physical Strength
Communication
18
Process which information is given between people through systems of symbols, signs, behavior.
interpersonal skills
listening
speaking
communication
19
What is the BEST way to begin your email to Sally Smith?
hello Sally Smith!
Dear Ms. Smith,
Dear madam or Sir:
Dear Mrs. Smith,
20
Critical thinking and problem solving are defined as:
A point of origin
Using one's mind to produce thoughts
Analyzing and resolving problems in completing assigned task
Potential deviation
21
The purpose of writing a thank you note to a job interviewer is____.
all answers are correct
to give you another chance to sell yourself.
to show that you are polite, thoughtful, and conscientious.
to thank the interviewer for his or her time.
22
Solving a problem, dispute, or contentious matter is called
tact.
resolution
conflict.
negotiating.
23
How can creativity and resourcefulness help you be successful in your career?
it gives you the ability to see a new situation or setting
you can find a way to use what is around you
it gives you new insight
all of these answers
24
____ is a prewrite helps get your ideas flowing and writing everything that comes to mind
Outlining
Free writing
Taking notes
Emailing
25
To hear something with thoughtful attention; to give consideration
speaking
communication
listening
interpersonal skills
26
Listening and hearing are the same thing when it comes to effective communication.
True
False
27
The gestures, movements, and mannerisms by which a person communicates with others.
body language
speaking
interpersonal skills
communication
28
A question raised for inquiry, consideration, or solution is called a _____
source.
solution.
idea
problem.
29
Which of the following would require that you follow a set in order to keep operations working?
Explaining directions to the corporate office
Installing the new printer and copy machine
Posting a schedule for staff meetings
Distributing a sign-up sheet for the company awards banquet
