POB Chapt. 7

Planning, staffing and controlling all functions of management.

Which influence applies when having authority over others results in positive responses to requests?

Which influence applies when employees are more willing to support someone whom they trust and respect?

Ethical business practices involve only the company's executives.

Core values guide principles of the company.

Strategic management is a style in which the manager is more controlling.

Middle managers are responsible for specific areas of operation.

Which influence applies when examples include money, job benefits, or recognition.

Leaders are born and not made.

Communication from one manager to another is horizontal communication

Which influence applies when criticizing rather than praising employees is another way to exercise influence?

Communication with suppliers is an example of what communication type?

Which influence applies when other employees acknowledge that the person has specialized knowledge.