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Milady nail exam review chapter 22 salon business Flashcards | StudBud
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Milady nail exam review chapter 22 salon business
Milady nail exam review chapter 22 salon business
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1
The ongoing processes involved in the running of a business for the purpose of producing income and value is known
Salon operations
Standard activities
Operating policies
Standard procedures
2
A ____ is someone who is trained to do everything from recording sales and payroll to generating a profit-and-loss
Full-charge bookkeeper
Tax attorney
Tax preparer
Financial adviser
3
If you sell retail, you may need to obtain ___ or other license
A sellers permit
Inventory control permit
Retail registration
Business certificate
4
Which of the following is not an important consideration when interviewing potential employees?
Their personal grooming
Their age
Their overall attitude
Their level of skill
5
Supplies that are sold to the clients are called?
Retail supplies
Consumption supplies
Cleaning supplies
Office supplies
6
Employees of a corporation pay income tax on ____.
The corporate profits
The salary that is drawn
Warning distributions
Monthly benefits
7
The receptionist must have an appearance that conveys the salons image and
Unlimited resources
Reserved personality
Unlimited patience
Stoic demeanor
8
If a client calls to make an appointment with her favorite nail technician & nail tech isn’t available, the receptionist
Refer to another salon
Offer to put client on waiting list
Suggest other available times
Suggest another nail tech
9
When using the telephone you should use a pleasant voice and
Express impatience
Be concise and to the point
Show interest and concern
Take other calls while the first call is on hold
10
A business structure in which two or more people share ownership?
Together business
Friend ownership
Partnership
Shared ownership
11
Which part of the salon is considered the salon's nerve center?
the nail station
the reception area
the dispensary
the manager's office
12
A typical salon spends about 1.5 percent of its total gross income on which of the following expenses
Repairs
Advertising
Telephone
Supplies
13
During slow periods it is customary for the receptionist to perform other duties such as
Complete daily reports
Redesigning business cards
Updating employee records
Cleaning the dispensary
14
The state board in __ does not recognize booth rental.
Pennsylvania
Arkansas
Michigan
Kentucky
15
The reception area should be well stocked with _________________.
Reference materials
Hand towels
Decor
Business cards
16
A typical salon spends about ______ of its total gross income on rent.
53 %
13 %
5 %
3 %
17
What is considered the best form of advertising
Yellow pages
Business cards
Satisfied clients
Television ad
18
Service records should include the contact information the products used and __ for each client
Fashion personality style
Amount of time the client was in salon
Personality type
Service results obtained
19
Which of the terms refers to a set of benchmarks that, once achieved, helps you to realize your mission and vision?
mission statement
capital
goals
executive summary
20
People often enter into a partnership arrangement I have more capital or money and to
Help operating businesses
Less debt
More responsibility
More independent decision making
21
Opening your own salon is a huge undertaking ___ because you will face challenges that are complex and unfamiliar
Personally
Mentally
Socially
Internally
22
I’m considering the general reasons people buy products, we can assume that people are motives to
Fill an urge
Have the best of everything
Impulse purchase
Satisfy a need
23
Information about a specific population including data on race, age, income, & education.
fo not judge book
Don't hate
Rules against discrimination
Demographics
24
It is important to protect your business by installing locks, fire alarm, and
Life alert
Burglar alarm
New ventilation
Carbon monoxide alert
25
To become an S corp, the S corp status is elected through ___
State corporation commission
State regulatory agency
State insurance commission
IRS
26
Which part of the business plan outlines all of the research obtained regarding the clients?
supporting documents
executive summary
salon policies
financial documents
27
When answering the phone, it is important to
Turn on a voicemail message
Answer promptly
Answer within five rings
Talk with a salon client while answering
28
A business that is owned and operated by one person
Corporation
Sole Proprietorship
Partnerhsip
S-Corp
29
A _____ is a written plan of a business as it is seen in the present and envisioned in the future.
vision statement
mission statement
executive summary
business plan
30
Who owns a corporation?
the stockholders
the people who work there
the entrepreneur who started it
the CEO who runs it
31
when you open your own business, it is recommended that you consult with an attorney and _____ first
an architect
another nail technician
an interior designer
an accountant
32
In determining the feasibility of your business, you must address if you have ___ that will set you apart
Dream
Color scheme
A salon theme
Special skill
33
Booth renting is also known as ____ rental.
technician
salon
chair
equipment
34
When renovating a salon it is recommended that you consult with
Salon architect
Salon trainer
Equipment & furniture supplier
Design attorney
35
In your business timeline, the time to tend to the business is in years
2-5
7-9
11-20
5-7
36
Which part of a business plan outlines management levels & describes how the business will run?
Organizational Plan
Financial Documents
Vision Statement
Mission Statement
37
Which of the following expenses typically represents about 3 percent of a salons total gross income
Depreciation
Cleaning
Insurance
Utilities
38
A corporation is an ownership structure controlled by one of more stockholders and is one of the best ways to
Have less transparency to the public
Organize hidden assets
Protect personal assets
Have more rigid business operation
39
In booth rental, the nail tech is responsible for
Providing parking for clients
Record keeping and accounting
Utility bills
Signs on the building
40
What does LLC stand for?
Limited Liability Corporation
Lorain County Community College
Latitude and Longitude Company
Limited Liability Company
41
Which statement is a long term picture of what your business is to become:
Organizational Plan
Vision Statement
Mission Statement
Executive Summary
42
Which of the following is not a common responsibility of a salon receptionist
Answer the phone
Performing employee evaluations
Recommend other services
Prepare daily appointment information
43
In a sole proprietorship, the owner determines policies & has the last say in decisions as well as
Having protection of assets
Ability to raise capital more easily
Assuming expenses, receiving profits, and bearing all losses
Having less tax liability
44
About __ of typical salons total gross income is profit
53%
5%
15%
85%
45
Before purchasing an existing nail salon, it is important to :
obtain a financial audit
sign a letter of intent
obtain the salon's client list
determine the salon's hours