Final Exam JC 3/4

Recommending additional items that go with a customer's purchase, is called:

Which of the following is a good tip for connecting with customers in a retail store?

A broad, general written statement of a specific jo is called:

A large facility that manucaturers send large quanities of product to then be distributed to stores is called

You should research a potential employer to:

What tool can you use to organize your time?

What does POS stand for in retail?

After practicing for an interview, you should ask for feedback, which is

When you are in an interview you should NOT:

Body language is

What is a characteristic of a good employee ?

The unique way that employees interact with each other and their customers. Also the personality of the company:

Which of the following skills are the most helpful for a salesperson?

When planning for inventory, a company's goal is to have

How a person thinks or feels about something and how it its reflected in their behavior is called:

A poor reaction to an idea or situation is called a:

What information should you expect to enter on a job application?

Which item is considered a retail product?

What BEST describes the behavior of a great team member?

Which of the following Occupational Safety and Health Administration (OSHA) require companies to do

Retailers use technology in stores and online to:

A group of people that work together towards a shared purpose or common goal is called

The physical goods (that can be touched) that can be bought and sold

Having good hygiene means:

A customer makes a purchase and their transactions total is $23. 47. The customer pays with $40.00 in cash. What change?

The measurement of how happy the customer is with their shopping experience with a retailer is called

What should you bring with you to an interview