Duplicate of Duplicate of Pathway to success

Budgeting, employee management, inventory and purchasing are necessary skills in

An organized system to track all business transactions and expenses

The percentage of total dollars you receive from services and retail products sold is

A form of ownership by a group of people that is organized by a lawyer

Marketing to your desired demographic

A ___ is required when seeking financial assistance to open your salon

A policy purchased to protect from risk of loss

An important skill that will reflect your retention, referrals, rebooking is in your control

Marketing can include which type of communication

The steps you take to ensure your guest always leaves with a positive impression

Keeping and using a cancellation list, and the perception it creates for your guest is  example

Paraphasing uses your

Recommending that your guest adds some highlights or lowlights to their haircolor is known as

___is using verbal and non-verbal cues to show you are interested in the conversation

Supplies used in daily salon operations

Shampoo and conditioner your guest purchase to maintain their style at home

showering brushing your teeth and shampooing your hair are all examples of personal

An individual who has total responsibility for all profits and losses of a business

Finding solutions to your guest's concerns and having a mental picture of your guest expectatio

Running late, deadline or personal issues can be demanding situations that can cause

An agreement between you and employer that you will not work within a particular mile radius

The benefits of guest retention can include growth of paycheck, job security and

Identify the open ended question

Certain regulatory agencies and taxing laws require that you maintain correct

What is an arrangement which two or more parties share cost, profits and responsibilities

A document that provides details of work history, education and qualification for a position 

Individuals hired and compensated by a company to provide services

Describing your recommendations in a clear way that your guest understands your vision is 

To set, monitor and achieve a personal or organizational end-point within a specific time frame

An image or trademark that represents you or your business

All people in the cosmetology field wear bright, vibrant haircolor. This is a example of 

what's a strategy to use so that your guest returns within a specific time for their next visit

A document the employer provides that gives information about a job, skills and qualifications

The moral standards that guide a person's conduct

Scheduling your guest's next appointment while they are still at your station

The money a typical guest spends on services and products during their salon visit determines

What communication uses body gestures and eye movement to send and receive information

Your personal assessment of your self worth is

Pictures of your best work, awards or certificates displayed in a album or electronic folder

___is when a stylist rents space in an existing place and has the ability to generate revenue

Connecting with potential guests in a social setting is

Gaining new guests through work of mouth recommendation

The movement and position of your body is a communication skill

A___ includes guest's name & contact info. with time & date of appointment requested

Being respectful of others, ethical and honorable are traits of