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Higher BM Prelim Quiz 23/24 Flashcards | StudBud
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Higher BM Prelim Quiz 23/24
Higher BM Prelim Quiz 23/24
80 terms
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Prelim
Flashcards
80 cards
F
Practice quiz
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Host live
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Questions
80
Answers
1
An advantage of a decentralised storage system is:
Stock is always on hand when needed
Improved security
Standard systems for ordering, receipt and issue
Excellent infrastructure
2
Advantages of a product portfolio:
High marketing costs are incurred
Can spread risk over different markets
Cheaper to launch new products
Easier to launch new products
3
Which sector of the economy does the following firm operate?
Private
Public
Third
4
Identify the extended marketing mix
Process
People
Physical evidence
Place
5
Which of the following factors does not affect the corporate culture of a business
Flexible working practices employed by the business
Competitors change their price
Size and nature of business
6
The internet can be useful for operations by:
Finding out what customers want
Researching production methods
Completing online questionnaires
Comparing supplier prices
7
Organisation X is about better prices, decent working conditions, fair terms for trade for
Social enterprise
The Big Issue
Fairtrade
Cocoa life
8
Impact of X extension strategy - changing the name of the product can create hype
Altering methods of promotion
Changing the packaging
Rebranding the product
Lowering the price
9
Stakeholder interest: I want job security and fair pay
Owners
Customers
Local community
Employees
10
Lead time is the time taken form placing an order to receiving the goods.
False
True
11
Private sector organisation which allows a business to sell rights to use their brand and sell products
Social Enterprise
MNC
Franchise
Public Limited Company
12
A disadvantage of JIT is:
less wastage
reliant on the supplier
less money tied up in stock
lower storage costs
13
Which UK supermarket has reportedly given suppliers until 10 July 2020 to agree price cuts.
Tesco
Asda
Lidl
Aldi
14
Method where products are checked to see that they are of a high quality at each stage
Quality assurance
Quality control
Quality circles
Benchmarking
15
Which organisation were recently fined £1.5m for paying below the National Minimum Wage?
Apple
B&Q
Poundland
Argos
16
Operations in manufacturing organisation are concerned with:
Output Process Input
Process Input Output
Process Output Input
Input Process Output
17
Structure that involves an organisation being arranged into temporary project teams
Matrix structure
Functional grouping
Entrepreneurial structure
Decentralised structure
18
Which type of growth if SEAT bought Arnold Clark?
Backwards vertical
Organic growth
Horizontal
Forwards vertical
19
What does CSR stand for?
Customer Service Responsibilities
Corporate Social Responsibility
Corporate Success Relationships
Customer Service Relationship
20
Changing VAT rates is which external factor?
Environmental
Social
Political
Economic
21
Methods to ensure good CSR:
Philanthrophy
Legal responsibilities
Corporate colours
Ethical & environmental responsibilities
22
A decision made by middle management in the medium term
Operational
Tactical
Strategic
23
Which type of growth if Condorrat Bakers bought George Asda clothing?
Horizontal
Organic
Forwards Vertical
Diversification
24
How many clothing and homeware stores did M&S close in 2019?
0
30
90
60
25
Consequence(s) of overstocking
There will be no goods to sell
The business may run out of stock
Supplies go out of date if they are stored for too long
Supplies can go out of fashion before they are used
26
Which company recently scrapped their bonus system for the first time since 1953
John Lewis
Apple
McDonald's
M&S
27
The stage of the life cycle where the product suffers from too many competitors being in the market
Saturation
Growth
Maturity
Decline
28
The increase or decrease in the size of a
market
for a product or service over time
Market Segmentation
Market Leader
Market Growth
Market share
29
Answering customer queries and ordering stationery - is which type of decision?
Operational
Tactical
Strategic
30
Which sector of the economy does the following firm operate?
Third
Private
Public
31
The organisation in a particular market that have the most customers
Market leader
Market growth
Market share
Market segmentation
32
Boston matrix - products that have a high market share in a high-growth market
Question marks
Cash cows
Stars
Dogs
33
Method of inspecting raw materials or finished goods to check they are an acceptable standard at the end of the process
Quality improvement
Quality control
Quality assurance
34
EPOS allows automatic updates of stock records and automatic reorders
True
False
35
Databases can be used for:
Producing Graphs
Keeping supplier records
Calculating spending
Creating professional notices
36
Shareholders/Board of Directors/Share issue own/control/fund which Sector of the Economy?
Private
Public
Primary
Third
37
Government/Board of trustees/Taxpayers own/control/run which Sector of the Economy?
Public
Third
Secondary
Private
38
Expand operations into 3 new countries next year - is which type of decision?
Tactical
Operational
Strategic
39
Corporation Tax has reduced by 5% is which PESTEC factor?
Environmental
Economic
Social
Political
40
The number of layers or levels within an organisation
Flat Structure
Hierarchy
Matrix Structure
Tall Structure
41
Boston Matrix - products w/low market growth and high market share
Question marks
Stars
Dogs
Cash cows
42
The percentage of customers an organisation has from the whole market
Market leader
Market growth
Market share
Market segmentation
43
Stakeholder interest: I want repeat business and the business to pay its debt(s)/invoice(s)
Employees
Government
Suppliers
Customers
44
Identify the internal factors
Human resources
Technology
CSR
Finance available
45
Where there are few levels of management within the organisation
Flat Structure
Matrix Structure
Tall Structure
Hierarchy
46
Which two stakeholders might have a conflict if VAT is increased?
Owners and Local Community
Owners and Employees
Owners and Government
Employees and Customers
47
Quality control is where quality is checked at each stage in the production process
True
False
48
Which online retailer agreed to buy the online businesses of Oasis and Warehouse for £5.25m in June 2020.
Boohoo
JD Sports
ASOS
Amazon
49
A cost of adopting a quality system/method
Staff training
Less workload
Reduced staff
Increased output
50
Identify the method of desk research
Web pages
Random sampling
Telephone survey
Focus groups
51
Which company recently introduced 200 more click and collect shops?
Apple
Lidl
Aldi
Tesco
52
Advantage or Disadvantage of JIT: Less chance of obsolescence/changes in taste or fashion
Advantage
Disadvantage
53
This type of structure is used to group departments
Product/Service grouping
Tall structure
Customer grouping
Functional grouping
54
A cost of holding too much stock may be:
Labour Costs
Storage costs may be high
No waiting time for customers
Supplies at hand when needed
55
Aiming for a satisfactory or adequate result
Satisfaction
Profit maximisation
Content
Satisficing
56
Massive supermarkets which sells many goods and services under one roof
Discount stores
Retail parks
Hypermarkets/Superstores
Convenience supermarkets
57
Which company recently extending their product portfolio by diversifying into retail/fashion
Boots
Home bargains
Tesco
Poundland
58
The price is set very low for a period of time to force out competitors
Price discrimination
Destroyer
Competitive
Demand pricing
59
Which type of integration if Starbucks bought a coffee farm:
Forward vertical integration
Backward vertical integration
Organic growth
Merger
60
CAM is used to:
Design a 3D version of the product
Aid in the R&D stage of the life cycle
Raise awareness of the product
Control machine tools used in manufacturing processes
61
Individual customer requirements cannot be met so may lose customers.
Labour intensive production
Job Production
Capital intensive production
Batch production
62
Staff are highly skilled staff so produce a high-quality product.
Capital intensive production
Labour intensive production
Automation
63
This QA process makes use of the best performers in the industry to set the standard
Quality Control
Quality Circles
Benchmarking
Quality Assurance
64
A centralised storage system is where stock is stored in many difference locations.
True
False
65
The stage of the product life cycle when customer awareness and sales are increasing
Development
Introduction
Maturity
Growth
66
CAD stands for:
Calculator Aided Design
Computer Aided Design
Computer Access design
Computer Aided Decor
67
Which company introduced the scan and go app to all UK stores in November 2020?
Morrisons
B&Q
M&S
IKEA
68
Production involves producing products that use machinery and equipment to produce products
Labour intensive production
Capital intensive production
Batch production
Job production
69
Disadvantages of a product portfolio:
High costs involved in R&D
Newer products can replace those at end of their life cycle
High marketing costs are incurred
Question marks can drain a business of profits
70
This consists of businesses providing information and knowledge-based services
Primary
Tertiary
Public
Quaternary
71
Business deciding to grow on their own without getting involved with other organisations
Integration
Merger
Outsourcing
Organic growth
72
The price is set high to begin with and increases over time
Loss leaders
Penetration
Skimming
Premium
73
A salesperson sells products directly to a the customer, often by going 'door to door' or...
Direct selling
Personal selling
Personal mail
Direct mail
74
This consists of businesses that are involved in exploiting natural resources
Primary
Tertiary
Public
Private
75
Factors affecting pricing strategy
Demand for the product
External factors
Target market
Internal factors
76
At which stage should the business replenish stock
Buffer inventory
Lead time
Maximum inventory level
Re-order level
77
The purpose of having a SMS is:
To anticipate running out of stock
The production line will always be able to run
Insurance costs will be higher
More stage space is required
78
Consequence(s) of understocking
Too many stock could leave the risk of theft
The business will not benefit from bulk buying discounts
There will be no goods to sell
Increased admin costs
79
Operates as a business but reinvests any profit for the benefit of local community or customers
Social Enterprise
Public Limited Company
Franchise
80
Operations in manufacturing organisation are concerned with:
Process Input Output
Input Process Output
Output Process Input
Process Output Input