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MKTG-209 Final Review
MKTG-209 Final Review
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Final review
Flashcards
47 cards
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Practice quiz
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Host live
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Questions
47
Answers
1
Adv. designed to enhance a company’s image rather than promote a particular product is called
Competitive advertising
Institutional advertising
Product advertising
Pioneering advertising
2
Which of the following refers to a group of closely related product items?
Product line
Product mix
Product line depth
Product mix width
3
Prices always steadily decline for a product in the decline stage of the product life cycle.
True
False
4
This is the process by which the adoption of an innovation spreads throughout the marketplace:
Innovation
Communication
Diffusion
Change
5
Device that notifies customers whenever they are near a store.
Cloud computing
Shopper marketing
Beacon
Click and collect
6
Which of the following happens if demand is elastic?
The product is durable.
The product had a specific use.
Product has substitutes.
The price is low and inconsequential.
7
This is a brand owned by a retailer
Private brand
Individual brand
Family brand
Manufacturer's brand
8
____ is the number of times an individual is exposed to a given message during a time period.
Life Span
Frequency
Reach
Contact
9
This type of distribution is used for high end luxury goods:
Exclusive
Intensive
Selective
Exhaustive
10
Which of the following is an advantage of offshoring?
The company to relocate outsourced operations closer to home
It reduces the fuel costs spent on transporting goods
It decreases labor costs incurred by the company
It reduces supply chain risks for a company
11
The composition and appearance of a product that make it desirable constitute its _____utility.
Form
Place
Time
Exchange
12
3D printing is sometimes used to create prototypes quickly and at a relatively low cost.
True
False
13
Which of the following is true of advertising?
Influences attitudes, beliefs, and consumers’ purchases.
It ensures constant sales and market share improvements.
It can change consumers’ deeply rooted values and attitudes.
It is of less value for new entrants in the market.
14
Which of the following statements is true of advertising with social media?
Less effective for services than products
It's popular because it is always free of cost.
Lacks the effectiveness of word of mouth advertising.
Focuses on deepening relationships with customers
15
Type of labeling that focuses primarily on promotion and consumer information is secondary?
Informational labeling
Greenwashing
Packaged labeling
Persuasive labeling
16
A series of related advertisements focusing on a common theme, slogan & set of adv. appeals?
Advertising campaign
Pioneering advertising
Competitive advertising
Advertising objective
17
For convenience, pricing objectives can be divided into 3 categories, which are:
refundable, competitive, and attainable
differentiated, niche, and undifferentiated
perceived, actual, and situational
profit-oriented, sales-oriented, and status quo
18
A difference between informational labeling and persuasive labeling is that info labeling
gives an impression of environmental friendliness.
focuses on promotion/logo rather than on consumer info.
increases a consumer's cognitive dissonance after a purchase
helps a consumer make proper selections when purchasing.
19
A benefit of branding would include all of the following,
except:
new product sales
product identification
repeat sales
cannibalization
20
Multiple firms in a supply chain coordinate activities so they are seamlessly linked:
Outsourcing
Customer service management
Supply chain integration
Supply chain orientation
21
What is the labeling attempt to give the impression of environmental friendliness?
sustainability
eco-labeling
environmental awareness
greenwashing
22
A chain store is when the operator is granted a license to operate and sell the product
False
True
23
I should study the pricing terms in Chapter 19 because they might appear as a matching section.
True
True
24
Product modification may refer to which of the following?
Quality modification
Functional modification
All are correct.
Style modification
25
This role of marketing research explains data:
Descriptive
Predictive
Diagnostic
Analytical
26
Compared with convenience products, shopping products are:
Purchased without significant planning
Less Expensive
Found in fewer stores
New products unknown to potential buyers
27
__ is communication meant to inform and persuade buyers of products to influence opinion.
Production
Encoding
Promotion
Upselling
28
Which of the following refers to net profit after taxes divided by total assets?
Net income
ROI
Revenue
Price
29
A pricing objective that maintains existing prices or meets the competition’s prices?
Satisfactory pricing
Perceived satisfaction pricing
Status quo pricing
Sales maximization
30
An organization’s product mix includes all the products it sells.
True
False
31
Which of the following is a function of packaging?
All of the above
Promote
Facilitate storage and convenience
Protect
32
All activities directly related to the sale of goods and services to the ultimate consumer,
retailing
production
product development
manufacturing
33
Which form of distribution is aimed at maximum market coverage?
Selective distribution
Intensive distribution
Exclusive distribution
Narrow distribution
34
Psychological pricing is marketing two or more products in a single package for a special price
True
False
35
In the context of promotion, which is an example of post purchase communication?
Hotel sending a survey to guests asking to rate their stay.
Accounting firm offering 20% discount to customers
Airline hiring an actor to act in a series of commercials
Insurance company using an umbrella as its logo
36
Which of the following is NOT one of the Ps of the retailing mix?
Performance
Personnel
Presentation
Price
37
The ability to change prices very quickly, often in real time:
Predatory pricing
Bait pricing
Price fixing
Dynamic pricing
38
Setting prices so that total revenue is as large as possible relative to total costs:
Return on Investment
Satisfactory profits
Profit
Profit maximization
39
Shopping bots allow sellers to collect detailed data about customers’ buying habits
False
True
40
Compared with convenience products, shopping products are:
New products unknown to a potential buyer.
Purchased without significant planning
Found in fewer stores
Less expensive
41
Companies can generate new ideas from which of the following?
Employees
All of these are correct.
Customers
Competition
42
Which of the following is the final stage in the product life cycle?
Maturity
Decline
Growth
Intro
43
Process of planning, collecting, and analyzing data relevant to a marketing decision
Market research
Competitive intelligence
Data organization
Operational planning
44
A company's product sales as a percentage of total sales for that industry:
Profit
Market share
ROI
Revenue
45
This occurs when a company decides to add products to an existing product line:
Product line classification
Product line extension
Product line contraction
Product line reeling
46
Chain of all of the business entities that perform or support the logistics function:
Marketing channel
Manufacturing process
Logistical orientation
Supply chain
47
Channel members are also known as:
Laggards
Early adopters
Innovators
Intermediaries