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Operations Management
Operations Management
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A quiz based on Unit 3 Outcome 3 for VCE Business Management
Flashcards
14 cards
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Questions
14
Answers
1
One difference between service and manufacturing operations
Manufacturing tangible outputs vs service intangible outputs
Services can be stored v Manufacturing can't be stored
Services are more expensive than manufactured goods
Services are tangible vs manufacturing is intangible
2
Improving the ability to achieve objectives...
Success
Achieving goals
Effectiveness
Efficiency
3
Which is NOT a materials strategy in operations management
Just in time
Inputs
MPS
Forecasting
4
The use of software to direct and control manufacturing processes
Automated production line
Artificial intelligence
Robotics
Computer aided manufacturing
5
Which is NOT a technology strategy in operations
Online services
Automated production line
Artificial intelligence
MPS
6
JIT stands for
Just In Scheduling
Just Implemented Time
Justified Implemented Time
Just In Time
7
Making best use of resources...
Efficacy
Efficiency
Improving resources use
Effectiveness
8
A plan of what is to be produced, in what quantities and when
Master production schedule
Master materials plan
Materials requirement plan
Materials related schedule
9
Machinery and equipment arranged in a sequence, with the process controlled by computers
Technology
Just in time
Automated production line
Materials requirement plan
10
Information, Time, Equipment and employees are all examples of what?
Inputs
Elements of operations systems
Processes
Lean management principles
11
The elements of an operations system for a service business
Inputs, Processes, Outputs
Materials, Activities, Final Service
Inputs, Customer Service, Happy Customers
Production, Automation, MPS
12
Resources used to produce a good or service
Processes
Outputs
Materials
Inputs
13
One materials management strategy
Inventory
Materials management
Forecasting
Stock management
14
Looking at past trends to predict future demand
MPS
Predictions
MRP
Forecasting