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Sales!!! Sales!!! Sales!!! Flashcards | StudBud
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Sales!!! Sales!!! Sales!!!
Sales!!! Sales!!! Sales!!!
14 terms
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StudBud Administration
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3,235 plays
Statistical data supporting what it takes to succeed in sales.
Flashcards
14 cards
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Practice quiz
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Questions
14
Answers
1
What percentage of customers buy a vehicle because they trust & respect their salesperson.
25%
71%
33%
50%
2
What
___%
of customers tell their salesperson they are “just looking” at the initial greeting.
60%
50%
33%
72%
3
______% of Salespeople Using Social Media Outsell their Peers.
78%
50%
26%
17%
4
___% Of Customers Say They’d Give Referrals. Only ___% Of Salespeople Ask For Referrals.
91% of customers, 11% of salespeople
50% of customers, 5% of salespeople
80% of customers, 20% of salespeople
75% of customers, 25% of salespeople
5
_____%
of customers purchase within 4 hours of visiting their first dealership.
21%
42%
15%
38%
6
______%
of customers have a family member who will purchase a vehicle in the next 90 days.
30%
25%
80%
10%
7
What percentage of customers
DO NOT
know the name of the sales person 1 year after the sale?
82%
75%
70%
90%
8
Phone calls - ___% of customers remember you by the tone of your voice vs. what you said.
82%
33%
50%
25%
9
Email is ____ times more effective at getting new customers than Facebook and Twitter combined.
25
40
3
10
10
_____% of email recipients open emails based on the subject line and nothing else.
15%
35%
49%
80%
11
Following up with web leads within ____ minutes, you’re ____ times more likely to convert them.
15 minutes, 3 times more
20 minutes, 50 times more
5 minutes, 9 times more
30 minutes, 2 times more
12
Research shows that ____--____% of sales go to the vendor that responds first.
20 -- 25%
10 -- 20%
35 -- 50%
15 -- 20%
13
______% Of All Customer Interactions Happen Over The Phone.
56%
29%
92%
75%
14
_____%
of customers said they received a lousy presentation and demonstration.
10%
50%
15%
88%
