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Office Management (8 9 10) FINAL EXAM Flashcards | StudBud
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Office Management (8 9 10) FINAL EXAM
Office Management (8 9 10) FINAL EXAM
38 terms
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Chapters 8 9 10
Flashcards
38 cards
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Practice quiz
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Questions
38
Answers
1
If it's not in the medical record, did it happen?
No
Yes
2
When filing a hyphenated name, use only the last part of the name?
True
False
3
What do the CPU cells do?
Read and analyze data
Tell you how to operate a program
All of them
Process data
4
New employees should be evaluated 30 days after starting?
True
False
5
Smoke detectors must be and have?
Hard wired
Both hard wired and battery backup
Battery backup
Neither
6
SDS (safety data sheets) describe how chemicals are?
All of these
Contained
Stored
Handled
7
Accounting, insurance, computer care, and record management are _____ tasks?
Clinical
Administrative
8
Patient encounter information like phone calls would be in what section?
Review of systems
Family history
Progress notes
Financial records
9
Filing method with six numbers read from right to left?
Straight numeric filing
Alphanumeric filing
Terminal digit filing
All of these
10
A dangerous invader that enters your computer and destroys your files, software, etc is:
A nematode
A virus
A microbe
A parasite
11
Procedure manuals policies on biohazard disposal are found in?
Risk management
Organizational structure
Infection control
Clinical procedures.
12
Proper ways to dispose of medical records include
Throwing in trash can
Mailing to a random address
Burning or shredding
None of these
13
True or False - One way to keep your password safe is to tell your best friend?
False
True
14
Who owns a workers compensation medical record?
The patient
The employer
The country
The state
15
You can always trust everything you read on the internet?
True
False
16
Which of the following is not a part of a computer's hardware?
Monitor
Hard Drive
Microsoft Word
CPU
17
What is encryption?
Developing a secret code
Sending an email
Working offline
Scrambling email or electronic messages
18
Medical records have a section on the patients criminal record?
False
True
19
General rule for when should an Incident report be completed?
When in doubt - always complete
Only minor events
Only for major indicents
As a summary
20
Always use letters and numbers in your passwords?
Yes
Never
21
What is a cookie? A tiny file .....
retrieved from your computer
called a virus
that is sent to a colleague from your email
left in the hard drive by a web site
22
When patients want to purchase prescriptions online advise them to
Search the cheapest
Never buy online
Find easiest country to buy from.
Use valid prescriptions
23
A positions explanation of duties and expectations.
Termination report
Performance apprasial
None of these
Job description
24
You can ask an applicant how many children they have during an interview?
yes
If they are a friendly
no
Sometimes
25
Microsoft Word is part of a computer's hardware?
FALSE
TRUE
26
What is an Ethernet port used for?
Connecting a computer to the Internet through a phoneline
Connecting a computer to the Internet through a cable
Downloading graphics
Uploading literary files
27
Making a schedule to meet employee requests is most important?
FALSE
TRUE
28
A quality QI issue that can be monitored in a physician's office?
Patient complaints
Patient wait times
Mislabeled specimins
All of these
29
Illegal questions in a job interview include?
Religion
Age
All of these
Marriage
30
The page www.fda.gov/dsr-drug is not working - now what?
Eliminate the info after the slash
Find a different document
Give up
Call the library
31
You can be fired for breaching confidentiality?
TRUE
FALSE
32
Provider documentation that assigns a number for each problem?
SOAP
HIPAA
POMR
None of these
33
A performance appraisal is also called a?
Annual review
Employee evaluation
observational period
Monthly eval
34
What can flow sheets be used for?
Recording ongoing measurements
Tracking payments
Providing security
None of these
35
Where can you find the chief complaint in a medical record?
None of these
Clinical section
Financial records
Patient demographics
36
When should an Incident report be completed?
When in doubt - always complete
Only for major indicents
As a summary
Only minor events
37
Risk Factors are situations that could cause harm?
False
True
38
If person is trustworthy you can release medical records over the phone?
True
False
