Professional Development 101.01-06

A deep admiration for someone or something is referred to as:

How should a stylist respond to a client insisting on a hair color that would not be flattering to their complexion?

Which of the following statements describes courtesy?

Most people need six to eight hours of sleep or they become fatigued and cannot function properly.

Meeting life’s new challenges can be assisted by:

Which of the following terms describes a pledge to a course of action?

Translating what you heard into your own words is referred to as:

The body movements, positions, tools and equipment you use and the effect these things have on your health and comfort.

Being persistent means:

Tempo is pronouncing words clearly, precisely and accurately.

Resilience is developed by solving problems and:

Which of the following statements does NOT reflect proper grammar?

The term that defines the art and science of beauty care is:

A polite behavior that shows respect for other people is called:

What condition occurs when tendons become inflamed?

Saying the proper thing without offending someone is:

Eye contact, smiling and posture are all examples of verbal communication.

An inflammation of the fluid sac that lies between a tendon and skin or bone is called:

Health hazards, such as impure air and improper storage or use of food, fall under the category of:

Your own personal system of moral principles and values is known as:

Paraphrasing to summarize the meaning of what has been communicated is known as:

Not making assumptions about people based on appearances reflects use of:

When sitting in a chair, it is important to:

Which of these terms is considered a trust-buster?

An individual’s system of maintaining cleanliness and health is known as:

Personal and professional well-being and providing prevention for certain diseases are benefits of:

The scheduling concern of a client arriving early can be addressed by:

Regular bathing with soap and using a deodorant are examples of maintaining:

The tempo used during a verbal exchange is called the:

An attitude is a specific and identifiable emotion and/or reaction one experiences

Proper conduct in relationships with your employer, co-workers and clients is known as:

Which of the following statements is NOT true about close-ended questions?

Avoid discussing the controversial subjects of religion, politics and personal problems with the client.

Low, broad-heeled shoes reduce fatigue caused by standing for long periods of time.

"No-Show" clients can be handled with all of the following strategies EXCEPT:

As soon as you notice a discussion is getting off-track, you should:

A routine behavior that is repeated regularly and tends to occur unconsciously defines:

Use of a prompting comment such as "go on" is an example of a listening strategy called:

The ability to adapt or respond to change is called:

Which of the following activities helps stimulate blood circulation in the body?

If a person matches their actions with their words, it is an example of commitment

Inflection is changing the pitch of your voice while speaking.

Prevent neck and back strain by: