Chapter 10 Quiz

The correct way to include a list in the body of the letter is to

The body of the letter should

The content of a letter should

is used when sending an item that is valuable or irreplaceable

Which of the following is the correct dateline for a business letter?

Another name for clasp envelopes is

First-class mail must weigh __ or less

Which of the following letter style is generally considered too informal for a medical office?

The block letter style is also called the

3 types of errors that can occur when you are preparing a document: formatting, data, and

Formatting errors include which of the following

Which mail service requires the postal carrier to obtain a signature when the item is delivered

Priority mail is used for

How should you fold an invoice that will be placed in a window envelope

In which type of letter style are all lines typed flush with the left margin

Letterhead paper is usually either sulfite bond or

The subject line is used to

How many spaces should be left above the signature block to allow for the signature?

The appropriate position for the signature block is

When writing an effective letter, a general tip is to

Underlining key points & writing reminders/suggested actions in the margin when reading mail is

Which of the following is a correct ex. of a part of the inside address of a business letter

Which of the following is considered a mechanical errors?

Envelopes that have a transparent window are used for

The provider's name and address that are printed at the top of formal business stationary is

The envelope size most commonly used for correspondence is

Where in a professional letter are special/urgent notations, such as certified mail, typed

In general writing, use numerals when the number is __ or greater

The impression or pattern that can be seen when paper is held up to the light is called a

A characteristic of open punctuation is

The former name for Parcel Post was

Which of the following letter styles is most often used in the medical office correspondence?

Which of the following is not considered a heading component of an interoffice memorandum?

A basic rule for using a plural in medical terms is that with terms ending in

A characteristic of mixed punctuation is

The steps in processing mail involves sorting, recording, annotating, and

Which style letter is aligned and begin at the center of the pg or slightly right of center

Effective professional correspondence uses an appropriate style, clear and concise language, &

General guidelines for business letters include

Proofreading involves checking a document for spelling & format errors, as well as checking for

Which USPS services provides either next-day or second-day delivery 365 days a year

Editing involves checking a document for factual accuracy, logical flow, conciseness, and

Notations include info such as the # of enclosures that are included with the letter and

Before undertaking e-mail communication with a pt, which of the following must you do?

Envelopes used to send documents or items that may otherwise be damaged in the mail are

The letter writer's initials followed by a colon or slash and the typist's initials constitute

Regular mail service includes 1st-class, Parcel Post, priority, and

The complimentary closing is