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Change Management terminology Flashcards | StudBud
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Change Management terminology
Change Management terminology
20 terms
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1
The leadership quality that refers to having people and social skills such as communication.
Informational
Decision-making
Intrapersonal
Interpersonal
2
The pressures arising from the natural environment, including climate change & air pollution.
Technological factors
Social factors
Environmental factors
Macro factors
3
The external factors with which the organisation interacts when conducting business.
Operating environment
Macro environment
Internal environment
External environment
4
The process of planning, organising, leading and controlling the work of subordinates.
Privatisation
Management
Corporatisation
Managers
5
A restraining force for change when organisations are reactive, or are unable to plan ahead.
Cost
Time
Organisational Inertia
Low Productivity
6
An amount that has to be paid or spent to buy or obtain something. It can be variable or fixed.
Bill
Money
Price
Cost
7
The function responsible for the management of resources to achieve an efficient output.
Human resources
Operations
Marketing
Research & Development
8
The reasons, catalysts, or pressures which lead an organisation to change.
Driving forces
Restraining forces
Sources of Change
Impacts of change
9
An organisation introducing workplace staff reductions with the elimination of jobs.
Restructuring
Downsizing
Outsourcing
Globalisation
10
When two organisations join together to become one large organisation.
Merger
Dual-listing
Friends
Acquisition
11
Dangerous strategies from management which enable the immediate implementation of change.
Low-risk strategies
Restraining forces
Driving forces
High-risk strategies
12
The removal of trade barriers across countries to allow for easier international trade.
Macro Environment
Internet
Mergers
Globalisation
13
A change pressure from the external environment which has caused many organisations to change.
Significant change issue
Threat
Restraining force
Opportunity
14
A low-risk practice to help change. It takes the form of guidance and training from management
Support
Manipulation
Participative management style
Cooptation
15
Any alteration to a business’ workplace or environment.
Change
High-risk practices
Sources of Change
Low-risk practices
16
An 8-step change model for helping managers deal with transformational change.
Herzberg
Locke
Kotter
Maslow
17
The complacency, inactivity or lack of response to changes by management and staff.
Low Productivity
Time
Organisational inertia
Cost
18
The broad factors in the economy and society within which the organisation operates.
Internal environment
External environment
Macro environment
Operating environment
19
The role of influencing or motivating staff to achieve organisational objectives.
Leading
Organising
Controlling
Planning
20
Where a GBE is sold to private investors and is the business is run primarily to make a profit
Privatisation
Corporatisation
Harmonisation
Globalisation