OM II C. 15 The consumer

Generic products are less expensive than other items because

This government agency makes certain that medicines and cosmetic products are not harmful to consumers.

The dollar limit for cases heard in small claims courts ranges from less than ____ in some states to ____ in others.

Which of the following is NOT a business source of consumer information?

This warranty is imposed by law and is understood to apply even though it has not been stated.

The Better Business Bureau can recommend products or companies to consumers.

If an unreceived or returned item is billed to your credit card, how long do you have to dispute it?

This type of sale is often used when a new store opens or when new products are introduced.

A(n) ____ is a name given to a product or service to distinguish it from other similar and competitive items.

It is not always the smart choice to buy the least expensive product.

Many manufacturers pay product testing organizations to perform safety tests on their products.

Store brands are usually sold at a lower cost than national brands.

Comparison shoppers usually evaluate which of the following?

A small food retailer that stocks items at high prices and has an accessible location and long operating hours is called

A service contract is a promise made by the manufacturer or dealer that a product is of a certain quality

The Internet has become the number one source of fraudulent offers to consumers

About half of the states, mostly located in the West and Northeast, have consumer protection agencies.

The most important responsibility consumers have is to be