Incident causation Mid. May 19 @ 2:30

Question 1

What are indicators of organizational culture, besides those mentioned for positive/negative and strong/weak

Accepted Answer

Explicitness or implicitness, hierarchy and formality or casualness

Question 2

When an accident occurs, your overall emergency response system should consist of:

Accepted Answer

Mechanism for review and enhancing response system, Emergency response plan, medical trauma services, Recovery / return-to-work system

Question 3

An epidemiological approach to understanding causes of accident uses data based on:

Accepted Answer

Historical losses

Question 4

Leadership models are based on high trust high respect relationships between stakeholders. Effects of these models are:

Accepted Answer

Workers development of quality process skills, A shift for management to leadership

Question 5

Most IRS systems in OSHE practice include ___ characteristics

Accepted Answer

Clarification of stakeholders and relationship of each, Specific duties for managers/workers, explicit job descriptions

Question 6

Appropriate investigation techniques is_ between stakeholders on _ ,_ and _of risks to people property and process

Accepted Answer

Collaboration, identification, prioritizing and management

Question 7

A positive organization Culture you will see ___ vs. a negative organization culture you will see ___

Accepted Answer

Decreasing employee turnover and commitment to OSH programs, Blame based investigation and difficulty getting losses reported

Question 8

A __ almost always exists that limits the organization's ability to adapt to changes in environment, market...

Accepted Answer

Perception gap between Senior management and frontline workers

Question 9

What would be considered a good inspector attitude?

Accepted Answer

Ask for a follow up letter, If they encounter resistance they will react with 0 tolerance, Write letters for noncompliance, but allow some leeway

Question 10

Organizational culture is:

Accepted Answer

The set of social, moral, and behavioral norms of an organization

Question 11

The term accident refers to:

Accepted Answer

Sequence of events resulting in a downgrading incident

Question 12

5 steps to a faster investigation

Accepted Answer

Have a good methodology, Allocate space, Write your process, Know the process & keep tools close

Question 13

When analyzing an incident, one considers the degree of risk to the organization. Risk is comprised of:

Accepted Answer

Hazards and probabilities

Question 14

FMEA has a few distinguishing characteristics. What are some of them?

Accepted Answer

It uses a specialized vocabulary& is a design tool useful for investigation

Question 15

The legacy of domino theory is the concept of__as an incident causation factor

Accepted Answer

Root cause

Question 16

Planning steps for an organizational accident investigation policy / program should include:

Accepted Answer

Reporting / investigation procedures, Response and communication systems, Training needs and plan, Command and control during crisis

Question 17

What are some potential gains from conducting an investigation?

Accepted Answer

Due diligence and reduce litigation potential, Reduction of risk to people, property and processes, Protect human and capital resources, Identify operating errors

Question 18

Investigation techniques concentrate on identifying __as primary underlying causes

Accepted Answer

Organizational systems

Question 19

Standards and policies vary widely, the __ should always be part of every in-house accident investigation

Accepted Answer

Immediate supervisor

Question 20

OSH standards resulting from incident investigations are often used as a basis for:

Accepted Answer

Measuring OSH program effectiveness

Question 21

..important factor in determining how much/little intervention The regulators will impose, is their perception of __

Accepted Answer

How the IRS is functioning

Question 22

The IRS states that:

Accepted Answer

Parties within an organization are responsible for managing safety

Question 23

The investigators primary job is:

Accepted Answer

Reporting findings and make recommendations

Question 24

Within an accident investigation in management system, the primary goal of ERC is:

Accepted Answer

Minimizing potential for damaging misinformation, Lack of critical and timely information to/from investigators

Question 25

Unionized workplaces tendto have OSH program models that emphasized more__then non-unionized workplaces

Accepted Answer

Structure, standards, policies, rules

Question 26

A causation model:

Accepted Answer

Provides explanation for understanding underlying reasons for losses

Question 27

One very important step investigator should take ASAP in an investigation is provided a__to representatives of the media

Accepted Answer

Short, factual statement of facts

Question 28

ERC in an accident investigation system context stands for:

Accepted Answer

Emergency response and communications

Question 29

Modern safety management trends require a shift in an investigation approaches to ensure the investigation follows a ___

Accepted Answer

Systems failure approach

Question 30

In a modern OSH program incident investigation should concentrate on:

Accepted Answer

Underline incident causes

Question 31

The contribution any stakeholder can make to the accident investigation process is mostly affected by the stakeholders:

Accepted Answer

Perspective on accidents

Question 32

In these old school organizations, there's a significant gap between:

Accepted Answer

How management sees the world and how the frontline folks see it

Question 33

The OSH investigator will concentrate investigation energies into __ and __ types of investigations:

Accepted Answer

Prevention and liability

Question 34

One theoretical academic discipline important to good incident investigation is _ thinking skills

Accepted Answer

Critical

Question 35

A complete accident investigation program must prepare investigators to manage__when a major loss occurs

Accepted Answer

The media

Question 36

Understanding the impact of organizational culture on an approach to accident investigation policy is critical because:

Accepted Answer

... the causes of accidents will be supported by the organization, Organizational culture determines which particular set of beliefs about ...

Question 37

A fault tree causation model assumes that__&__.

Accepted Answer

Causes and effects are easy to trace and causes are readily identifiable

Question 38

Organizational systems usually comprises three types of properties:

Accepted Answer

Elements attributes and relationships

Question 39

A system in a state of change will function normally

Accepted Answer

False

Question 40

A system that is in a state of rest will function normally

Accepted Answer

True

Question 41

__is an oshe management and causation model that has had mixed success but is generally not favoured by unionized worker

Accepted Answer

Behavior-based

Question 42

The accident causation model known as the human factors model is based on several assumptions including:

Accepted Answer

No case is new and elimination of human causes will eliminate losses

Question 43

Traditional management models are based on four basic assumptions about power and control. They are:

Accepted Answer

Management knows best and workers are there to work (and only to work)

Question 44

In most organizations causation belief is never discussed. Why?

Accepted Answer

And not practical and safety is just "common sense", No one's ever really thought about it it's considered to be theoretical

Question 45

If an investigation system is to be effective, an important component of the relationship between stakeholders is__.

Accepted Answer

Mutual respect and Trust

Question 46

The MES model of accident causation is of limited practical use because it__&__.

Accepted Answer

It's difficult and complex to use and time-consuming to implement

Question 47

__ is an employer's duty that an effective investigation system provides evidence of:

Accepted Answer

Due diligence

Question 48

To investigate means to:

Accepted Answer

Observe or study Buy close examination and systematic inquiry

Question 49

What are the four distinct levels of human error in the human factors model?

Accepted Answer

Preconditions for unsafe acts, Unsafe acts of workers, Unsafe supervision, Organizational influence

Question 50

Accident investigations are categorized into three major types:

Accepted Answer

Compliance, liability, prevention

Incident causation Mid. May 19 @ 2:30

Questions 50

Incident causation Mid. May 19 @ 2:30

Questions 50