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Hospitality and Tourism Flashcards | StudBud
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Hospitality and Tourism
Hospitality and Tourism
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#hospitality #tourism
Flashcards
15 cards
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Practice quiz
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Questions
15
Answers
1
Which hotel division do the reservations, telecommunications, and guest registration report to?
Sales and marketing
Engineering
Food and beverage
Front office
2
During which phase of the business cycle is travel and tourism
most likely
to increase?
Expansion
Contraction
Trough
Recession
3
Which is a characteristic of a destination's off-season?
Restaurant sales increase
Tourism is low
Tourism is high
More outdoor events are scheduled
4
Which type of tourist is interested in visiting attractions such as the Football Hall of Fame?
Artists
Nature lovers
Sports fans
Adventure seekers
5
What tends to occur when a nation’s economy experiences an economic recession?
Consumers save their money and reduce their travel.
The workforce grows and spends less money on tourism
Lodging facilities expand their operations
The food and beverage industry grows rapidly
6
Which departments are part of a resort's food and beverage division?
Room service and marketing
Sales and concierge services
Purchasing and catering
Banquets and restaurants
7
How can a travel agent make a positive impression on clients?
Suggest travel options
Maintain a professional appearance
Focus on many tasks at one time
Ask very personal questions
8
Which type of behavior involves establishing eye contact with hotel guests?
Cultural
Vocal
Nonverbal
Critical
9
Which is a factor that influences demand in the travel and tourism industry?
Tariff revenue
Export quotas
Economic conditions
Production cost
10
the general manager manages to accomplish which common goal?
To provide a high-quality dining experience
To serve the hotel guests
To entertain banquet guests
To maintain an attractive facility
11
Which division of a resort's maintains the property's pool, gym, and exterior grounds?
Human services
Controller
Rooms
Engineering
12
How does a high level of inflation affect the hospitality and tourism industry?
Hospitality and tourism businesses hire more employees
Tourists purchasing power decreases
Tourists have more money to spend
Hospitality and tourism businesses lower their prices.
13
Which is an advantage to a resort community that experiences an increase in travel and tourism?
More employment opportunities
Lower gross domestic product
Higher inflation rates
Less government regulation
14
Which economic condition typically occurs during a popular vacation destination’s off–season?
Decrease in tax rates
Increase in tourism
Lower interest rates
Higher unemployment
15
Which skill is important for a successful professional in the hospitality and tourism industry?
Communication
Mathematical
Delegation
Creativity
