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Higher Business Management - Operations Flashcards | StudBud
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Higher Business Management - Operations
Higher Business Management - Operations
30 terms
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#operations #higher #businessmanagement
Flashcards
30 cards
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Practice quiz
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Questions
30
Answers
1
Quality inputs include:
Finished Product
Machinery
Trained Staff
Production Methods
2
Benefits of recycling are:
Increases Costs
Documentation must be provided
Damages Reputation
Good Public Relations
3
EPOS allows automatic updates of stock records and automatic reorders
True
False
4
At which stage must businesses replenish stock
Re-order Quantity
Maximum Level
Minimum Level
Re-order Level
5
CAD stands for:
Computer Aided Design
Computer Access design
Computer Aided Decor
Calculator Aided Design
6
Quality control is where quality is checked at each stage in the production process
False
True
7
This QA process makes use of the best performers in the industry to set the standard
Benchmarking
Quality Circles
Quality Control
Quality Assurance
8
An advantage of this production system is that it can do dangerous, boring, dirty jobs.
Labour Intensive
Capital Intensive
9
Advantage or Disadvantage of JIT: Less chance of obsolescence/changes in taste or fashion.
Advantage
Disadvantage
10
Operations in manufacturing organisation are concerned with:
Process Input Output
Input Process Output
Process Output Input
Output Process Input
11
Examples of Quality symbols are:
TQM
Kite Mark
Red Tractor
SPL
12
The internet can be useful for operations by:
Finding out what customers want
Researching production methods
Comparing supplier prices
Completing online questionnaires
13
Email can be used in Operations for:
Search for new suppliers
Sending promotions to customers
Completing market research
Contacting suppliers
14
A cost of holding too much stock may be:
supplies at hand when needed
No waiting time for customers
Labour Costs
Storage costs may be high
15
When deciding on a warehouse, you need to consider:
Size of the staff room
Transportation
Design and Layout
Smell
16
CAM stands for:
Computer Access Machines
Computer Aided Manufacturing
Computer Aided Method
Computer area manufacturer
17
The purpose of having a SMS is:
To anticipate running out of stock
More storage space is needed.
The production line will always be able to run.
Insurance costs will be higher
18
This method of production is where all stages are carried out at one time on a large scale
Mass
Flow
Job
Batch
19
Databases can be used for:
Calculating spending
Keeping supplier records
Creating professional notices
Producing Graphs
20
A centralised storage system is where stock is stored in many difference locations.
True
False
21
Lead time is the time taken form placing an order to receiving the goods.
False
True
22
JIT is when businesses receives delivery of stock just after production.
True
False
23
When choosing a supplier: you must think about?
Quality
Quantity
Finance
Stock Levels
24
An advantage of a decentralised storage system is:
Improved security
Tighter control may mean less theft.
Standard systems for ordering, receipt and issue
Stock is always on hand when needed
25
A disadvantage of JIT is:
Lower storage costs
less money tied up in stock
less wastage
Totally reliant on the supplier
26
Inflation will increase costs of raw materials is which external factor:
Economic
Environmental
Economist
Political
27
TQM is short for:
Total Quality Manger
Totally Quantity Management
Total Qualified Management
Total Quality Management
28
A cost of a quality system may be:
Don't need to change procedures
Less workload
Reducing Staff
Staff Training
29
Computerised stock checking and ordering is an example of what External factor:
Economic
Environmental
Social
Technology
30
At which stage must stock not go over as it will incur extra storage costs.
Re-order Quantity
Re-order level
Minimum Level
Maximum Level