work environments in healthcare

The use of analytical skills to solve problems and make decisions is which of the following?

The human resources tool that defines job duties performed by persons in specific positions is called a

Preparation and sterilization areas pose no risk of injury to Central Service technicians.

Ergonomic injuries

What must be developed and followed to ensure that work practices minimize employee injury and exposure to pathogens

When speaking, one should

Standards and regulations are designed to keep both patients and employees safe.

Which of the following basic listening tactics is most useful?

If an injury seems insignificant there is no need to report it.

A group from different departments within the healthcare facility that work together to solve operating problems is

Which of the following is an example of communication?

Which of the following is NOT required for sharps safety?

Behavior relative to what is “right” and “wrong” relative to the standards of professional conduct is called

While items may be dispensed to all areas of a facility, the, major focus of the sterile storage personnel is

Part of a facilities employee training plan should include emergency spill procedures and how to read safety data sheets

________ is a private, independent, nonprofit organization that develops standards for healthcare facilities

Safety data sheets are provided by the

Regulations and voluntary standards may include disinfection and sterilization practices

When central service techs have internet access at work

Information about chemical or hazardous substances must be available to all employees.

Standards and regulations help set levels of __________ in our departments

Listening to music at work can promote a more comfortable atmosphere and make more enjoyable

Risk management programs are designed to prevent accidents and injury

Technicians wear special attire referred to as _______ to minimize exposure to pathogens and other contaminants

Central service techs who do not think they are being treated appropriately by their employer should

Compliance with OSHA (Occupational Safety and Health Administration) regulations is

What agency is responsible for minimizing greenhouse gases and toxic emissions, indoor air pollution and pesticides?

The ability to use information gained from words or body language to interact with others

Healthcare-associated infections are

A written law adopted by a legislative body that governs a city, county, state or country

The process of changing work or working conditions to reduce physical stress is

Knowing what is expected and consistently meeting those expectations is part of

Soiled instruments and other items are received in the _____ area of the Central Service department

Which of the following is the most important factor necessary for teamwork to be positive?

What is the highest level of regulation placed on a device by the FDA?

The key to working safely is keeping the work area organized

Healthcare facilities are required by the _________ to provide adequate ventilation systems, and PPE

A method or technique that has consistently shown results superior to those achieved by other means

This process allows a person to understand someone else’s needs

A step in communication that occurs when a listener asks a question is called