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2030 Final Review Flashcards | StudBud
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2030 Final Review
2030 Final Review
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1
Which of the following is an example of “paralanguage”?
saying one word in a sentence louder than others
moving chairs in a room to increase effective communication
patting a friend on the back when he does a good job
pointing at the desk
2
The words
whiny, raspy, throaty,
or
harsh
describe a person’s
vocal pitch
vocal intonation
vocal interferences
vocal quality
3
If you view a conflict as a win-or-lose situation, you would engage in a(n) _____
value conflict
policy conflict
ego conflict
fact conflict
4
Gossiping, spreading rumors, and teasing others are all forms of
behavioral aggression
verbal aggression
physical aggression
sexual harassment
5
In a cramped elevator, we may pretend not to notice when a stranger touches us or stands in our
personal space
public space
social space
intimate space
6
Saying “Professor Assante’s Interpersonal Communication class” instead of “my communication class” is a matter of word
specificity
acquisition
concreteness
appropriateness
7
When you give a gift to someone, you may have the power to influence them in the future if you trigger the
social proof heuristic
reciprocity heuristic
scarcity heuristic
consistency heuristic
8
If in response to the statement “She’s a very fast typist” you replied, “How many words a minute can she do?” you would
be perception checking
be separating facts from inferences
be asking a clarifying question
be paraphrasing
9
Kyle is always on time for meetings, follows plans, and meets his deadlines. What is his time orientation?
monochronic
hyperchronic
platonic
polychronic
10
Research suggests that we spend most of our communication time
listening
talking
on the Internet
reading
11
Physical appearance includes which of the following?
body type
your race
body art
all of the above
12
During her presentation, Kia often used “um,” “er,” and “like,” which all are considered to be
vocal interferences
vocal pitches
adapters
vocal characteristics
13
As you become closer to your relationship partners and learn more about them, your level of ______ declines
the open quadrant
uncertainty
escalation
interaction
14
The size and shape of your body
reflect your territoriality
are predictors of success
are considered by others to make judgments about
have nothing to do with how you will be treated
15
If you look around the classroom, you see desks, chairs, and windows, all of which make up the
nonverbal prompters
physical context
perceptions
social context
16
While listening to the professor lecture, Bernice frowned and shook her head every once in a while to offer
noise
channels
external messages
feedback
17
Casual conversations are most likely to occur using
social distance
personal distance
public distance
intimate distance
18
The desire to be open with a partner yet still be closed at times is an example of a(n)
autonomous disclosure
relational dialectic
self-talk
connection
19
Many people find it hard to talk about the emotions they are feeling because
they often rely on generic terms that are not precise enough to conv
they don’t have the appropriate vocabulary to do so
they have been raised to mask their emotions
all of the above
20
When closing a conversation, it is important that you
self-disclose appropriately
notice and use leave-taking cues
ask open-ended questions
actively listen
21
The only time it is appropriate to interrupt during a conversation is
when you want to talk and take a turn
to end a conversation
for clarification or agreement
never: interruptions are always a violation of turn-taking
22
Playing your music loudly enough for others in the room to hear it may be considered a violation of another’s
pitch
acoustic space
volume
personal space
23
New abbreviations such as “BRB,” “LOL,” and “JK” are examples of
acronyms
jargon
generic language
slang
24
Knowing that someone made a mistake that affects you but not saying anything about it is illustrative of
passive behavior
assertive behavior
aggressive behavior
none of the above
25
________ infidelity occurs when one partner develops romantic feelings toward someone else.
Jealous
High
Emotional
Sexual
26
The _____ conflict style creates a win/win situation.
collaborating
withdrawing
compromising
accommodating
27
Which kind of power is based on the person having the respect and admiration of others?
legitimate power
referent power
coercive power
expert power
28
believe you will do well on this test, and you talk yourself into doing well, some of that success can be attributed to
self-fulfilling prophecy
acculturation theory
self-esteem
filtering
29
All of the following are important factors for a mediator to keep in mind when working on a conflict except
focus on finding solutions, not placing blame
remain neutral at all times
give equal air time
all are factors to keep in mind as a mediator
30
When interacting with others, we use space in ways that convey meaning. This type of nonverbal behavior is also known as
emblems
kinesics
distancing
proxemics
31
Terri and Bob are sexually attracted to each other but choose not to act on their attraction. What kind of relationship
involuntary
open
platonic
romantic
32
What is the best way to prevent sexual harassment?
file a formal complaint at the first sign
have a company policy against it
ignore it
downplay the seriousness of it
33
When Jean says, “I found a pair of drapes that'll go perfectly in the family room,” the best content paraphrase would be
“That really seems to make you happy!”
“Are you really sure?”
“That’s great—I know you’ve been looking for them for a long time.”
“I take it they really go with the velvet sofa.”
34
A person’s home or office is considered to be
impersonal space
social space
territory
intimate space
35
If Jennifer were to answer a complex question with a single-word answer, she would likely be violating the
quality maxim
relevancy maxim
manner maxim
quantity maxim
36
If you are afraid to fly, the word “airplane” will have a certain _____ meaning that might include negative feelings
demonstrative
denotative
connotative
contextual
37
Slanderous name-calling is an example of what kind of message?
hard dark-side
evil dark-side
easy dark-side
bright-side
38
Shrugging your shoulders without saying anything when you're not sure is an example of using nonverbal communication to
regulate interaction
substitute for words
contradict a verbal message
emphasize a verbal message
39
A parent who provides inconsistent nurturing, meeting infant’s needs only time to time, will have a child who develops _
an anxious-ambivalent attachment
dismissive attachment
a secure attachment
an avoidant attachment
40
The first step in initiating conflict is to
be sure the other person understands your problem
describe basis of conflict in terms of behavior, consequences, & feelings
avoid evaluating the other person’s motives
mentally rehearse what you will say
41
"Someday I’d like to publish a book.” The set of ideas about who you would like to be is your ________ self-concept
ideal
working
ought
relational
42
As Luke and Erick begin a conversation, they are likely to engage in
casual social conversation
pragmatic problem-consideration conversation
a greeting
small talk
43
The anxiety we feel when considering how a message may psychologically affect us is called
listening apprehension
paraphrasing
critical listening
constructing mnemonics
44
Supervisors look for subordinates who are
indifferent
overly social
willing to perform more than is normally expected
perform only their duties
45
Jill blushed when she tripped in front of the class. The __ component of emotion is the physical experience of a feeling
motor
somatic
cognitive
motivational
46
The six universal facial expressions include all of the following
except
happiness and sadness
fear and anger
surprise and disgust
hope and despair
47
Unlike traditional bullying, cyberbullying is more likely to be ___
a harmless, fun diversion
anonymous
public and open as to identity of the bully
none of the above
48
Facial expressions like a quizzical looks and knitted brows can be used to
perform unemotional tasks
substitute completely for words
provide feedback to a listener
complement a verbal message
49
When you communicate with people outside of your organization in an official capacity, you are said to be
gatekeeping
counseling
boundary spanning
fellowshipping
50
Daniel consoled Megan as she confided in him about her problems with her parents. What type of listening style is this
analytic
transactional
critical
relational
51
We show conversational coherence by
taking turns
crediting sources
connecting what is said between you and the other person
not interrupting
52
Shellie will experience _____ if she believes she is an athletic person even though in reality she is bad in sports
incongruence
perceptual misalignment
congruence
self differences
53
According to research, multitasking in work and social media
works effectively to get more done, according to research
gives the impression that you are more trustworthy
gives the impression that you are more professional
doesn’t really work
54
To become more effective at using empathizing with others as a communication skill, you should
pay attention to what the person is saying
not draw on your previous experiences
focus solely on the verbal message
all of the above
55
Hurt feelings, conflict episodes, and jealousy are all _____ that can be found in a relationship.
intangibles
needs
rewards
costs
56
Keisha is good at math, and she values that characteristic positively, meaning she has
low self-esteem
high self-concept
low self-concept
high self-esteem
57
Unknowingly, Toni nervously begins to play with her rings during an interview. She is using body motions to
express emotions
illustrate what a speaker is saying
hide her feelings
control or regulate communication
58
When a person’s verbal and nonverbal cues contradict each other, it is important to
orient your body toward the other person
focus on the verbal channel
provide nonverbal feedback
use the skill of perception checking
59
Simone exhibits _____ by sitting in the same chair every class period.
paralanguage
territoriality
adapters
affect displays
60
The way your professor decorates his or her office is a function of the use of
permanent structures
impersonal space
artifacts
personal space
61
Tonight I posted what I had for dinner on Facebook. This post would be an example of a(n)__ -generated social media cue.
self
other
system
automatic
62
"Professors are so absentminded! Oh, you’re a professor? How often do you lose your keys? A lot?” is an example of
dating information
indexing
generalizing
precise words
63
The textbook suggests that you can improve your listening by
trying to listen harder as the day goes on
not paying much attention until the speaker clarifies his purpose
paraphrasing
listening just for facts
64
Marshall was distracted from Tara’s message because he saw his father arriving home. This is an example of
internal noise
external noise
psychological noise
semantic noise
65
Which of the following would
not
be considered a strong emotional tie?
acquaintance
friends
family members
romantic partners
66
In what culture might you hear a parent utter the following? “Look at me when I’m talking to you.”
U.S. culture
Latin American culture
Eastern culture
masculine culture
67
If Sally believes in the importance of education, then the grades she earns at school are more likely to affect her
relational satisfaction
evaluation of others
social cognition
self-esteem
68
Ben, my trainer, sometimes has to touch me when he’s helping me with exercise and weights. This type of touch would be
spontaneous
ritualized
task-related
inappropriate
69
When we acknowledge what others are feeling and their right to feel that way, we are using the supportive message skill
creating a supportive climate
offering advice
encouraging reappraisal
validating emotions
70
Becoming friends with your relational partner’s friends is one strategy used to _______ a relationship
de-escalate
begin
dissolve
develop