NP09-All

Which ecommerce classification encompasses online storefronts selling merchandise and services to consumers?

The process of designing, entering, and testing the rules in an expert system is referred to as __________.

Information systems designed for a specific industry or enterprise may use vertical market software.

Acts of war affect only computer systems located on battlefronts.

Industry standard tools for scheduling and project management include PERT, WBS, and ________.

The design phase of an SDLC includes all of the following except _________.

Once you’ve released data to an information system, you still have control of its distribution or its security.

A major source of data for customer relationship management (CRM) is produced by loyalty programs.

Technically, a supply chain stretches from raw materials and parts all the way to customer delivery.

A document called a system requirements report describes the objectives for an information system.

Acceptance testing is designed to verify that the new information system works as required.

The planning phase of an SDLC includes all of the following except _________.

Which type of problem requires human intuition as the basis for finding a solution?

The scope of an information system includes which of the following?

The goal of supply chain management (SCM) is to supply customers with the right product at the right price.

The acronym ERP stands for enterprise relationship payment.

The current standard for object-oriented documentation is referred to as ______.

Which ecommerce classification encompasses consumers selling merchandise and services to each other?

Which of the following is not part of the analysis phase of an SDLC?

_______ applications provide optimal information when they encompass customer support, marketing, and sales.

A DSS derives its name from the fact that it provides the tools a decision maker needs to analyze data.

Which of the following is not included in Michael Porter’s Five Forces model?

The term quality of service refers to the level of performance a computer system provides.

Human errors are mistakes made by computer operators.

System documentation contains step-by-step instructions for performing specific tasks.

Data for SCM does not necessarily take into account customer demand for products.

Which of the following is not a step that a data breach victim should take?

Which type of security measure reduces the likelihood of a deliberate attack?

Hacking accounts for about 90% of data breaches.

A transaction processing system is characterized by its ability to:

Three key concepts that ensure good quality of service include all of the following except _______.

One of the major functions of an information system is to help people make decisions in response to problems.

A DSS manipulates the data needed to make a decision as well as making a decision.

Data centers are designed to proactively reduce the risk of data loss that might occur as a result of a disaster.

The maintenance phase of an SDLC includes all of the following except _________.

Fraud alerts interfere with your ability to receive instant credit.

Which of the following is not a core component of a CRM system?

In addition to sales, CRM, and SCM, the modules in an ERP system support business activities such as _____________.

Common threats to corporate information systems are limited to software failures and security breaches.

Which of the following is not a characteristic of a management information system?

A(n) _____________ is a group of people working together to accomplish a goal.

The goal of the planning phase for an information system project is to create a(n) ____________.

The use of several databases is one of ERP’s major advantages.

The implementation phase of an SDLC includes all of the following except _________.

A key component of an ecommerce application is an online _________.

Iterative SDLCs are often referred to as “agile methods” because they allow flexibility as development progresses.