Chapter 30 31 and 32 milady

on the day of an exam, it is important to arrive early with a self-confident attitude and be alert, calm, &,

during you career journey, when is a great time to achieve significant accomplishments that will strengthen your resume?

with each call, a gracious, appropriate response will help build ____

if you operate your salon in a building that you own, it is not necessary to purchase which of the following insurance?

a good way to get the conversation started on retailing products is to ____

for cosmetologist who has a large, steady clientele and who does not have to rely on the salons general clientele

which of these is considered the very best form of advertising for a salon?

the internet is a powerful medium to ____ and attract new clients

an agreement to buy an established salon does not typically include which of the following?

the process of reaching logical conclusions by employing logical reasoning is called ____

it should always be your type priority to meet which of the following financial obligations?

which part of business plan includes projected financial statements, and financial statement analyses?

which part of a business plan is a long term picture of what the business is to become and what it will look like

which of these strategies will help you to effectively meet your clients needs?

the common range for commissions is ___

the term ____ refers to the percentage of the revenue that the salon takes in from services performed by a cosmetologist

supporting materials that should be taken to an employment interview include your resume, employment portfolio, and ____

which of these terms refers to understanding the strategies for successfully taking tests?

the basic question or problem in a test question is known as a ____

which of these questions can a potential employer legally ask during an interview?

which part of a business plan summarizes your plan and states your objectives?

form of business in which a firm that is already successful enters into a continuing contractual relationship w others__

make yourself available for speaking anywhere that will put you in front of people in your community who are _____

which of the following methods of compensation is not likely to be encountered in the salon industry?

which of these is usually the best form of compensation for a new salon professional to start out?

which of these is a recommended method of increasing your income?

the practice of recommending and selling additional services to your clients is known as ____

when planning and constructing the best physical layout for a salon, the primary concern should be _____

someone who is trained to do everything from recording sales and payroll to generating a profit and loss

keeping track of where your money goes is one step toward making sure that you ____

your interview outfit should be fashionable and flattering as well as similar to the salon’s ____

which of these terms refers to customers who are loyal to a particular cosmetologist?

which type of salon is likely to offer extras like five minute head, neck, and shoulder massages as part of the shampoo?

which payment structure is used to motivate employees to perform more services, thereby increasing their productivity?

once you understand the principles behind selling, you can also feel good about providing your clients with _____

booking appointments is primarily whose job?

when preparing your professional resume, it is recommended that you ___

being a good team player includes ____

which of the following behaviors is not considered a good study habit?

if you default, it means that you ____

which part of a business plan includes the owners resume, personal financial info, legal contracts, and other agreements

which type of salon shares a national name, consistent image, and business formula that is used at every location?

which part of a business plan ensures that all clients and employees are treated fairly and consistently?

part of business plan outlines employees and management levels and describes how the business will run administristively

getting into the field and visiting salons and talking to salon owners, managers, educators and stylists is known as ___

a ____ document is a collection of photos and documents that reflect your skills, accomplishments, and abilities

the act of recommending and selling products to your clients for at home use is known as ____

these are serious consequences for not reporting cash tips as income including fines and potential jail time as well as_

what is the third step in the process of securing employment?

the typical independent salon has about ___

human resources does not cover which of the following concerns?

having ____ means being committed to a strong code of moral and artistic values.

when going over the directions for the exam, if there are things you do not understand, you should ___

which of these words is an example of an absolute?

costs to create even a small salon in an existing space can range from ___ per square foot

smooth business management depends on sufficient investment capital as well as ____

supplies used in the daily business operation are considered _____

when gathering accurate financial information for purchasing an existing salon, it is often helpful to consult with a __

when developing your resume, use concise, clear sentences and avoid overwriting or ____

when is the best time to think about getting your client back into the salon?

when choosing a location for your business, you should select on that ____

which part of a business plan outlines all of the research obtained regarding the clients your business will target

when taking the practical exam, which of the following behaviors is not likely to be beneficial?

it is recommended that you create a digital portfolio or _____

supplies purchased by a salon that are to be sold to clients are ____

it is recommended that you select which of the these people as a role model?

a ___ is a document that outlines all the duties and responsibilities of a particular position in a salon or spa.

a ____ is a written summary of a person’s education and work experience

another name for an individual owner who determines policies and has the last say in decision making is a ____

when answering a multiple choice question ___

the first goal of every business should be to ____

a powerful portfolio will include letters of reference from _____

having the drive to take necessary action to achieve a goal is known as ___

an ____ is an essential set of benchmarks that, once achieved, helps you realize your mission and your vision

which part of a business plan is a description of the key strategic influences of the business?

what is the minimum number of stock holders allowed for a corporation to exist?

which of these terms refers to your staff or employees?

which of the following information is not typically included in a job description?

the first reality when you are in a service business is that your career revolves around ____

after doing a salon site visit, it is important to send the salon representative a ____