N470 Exam IV/ Final study Lab

McGregor's Theory X assumptions:

The 2nd step in progressive discipline is informal reprimand or verbal admonishment.

A payment methodology that rewards quality of care through payment incentives.

Managers should keep ongoing anecdotal notes throughout the evaluation period.

The authoritarian leader:

Not disciplining an employee who should be disciplined jeopardizes an organization's morale.

Horns effect occurs manager allows some negatives to influence the employee's entire evaluation.

The last step in progressive discipline is suspension from work.

If employees believe the appraisal is based on their job description, they will see it as relevant.

Decision making is a complex, cognitive process often defined as choosing a particular course of action.

The best way for managers to motivate staff :

In order to calculate the NCH/PPD, divide #nursing hours worked by the patient census.

Evaluation includes assessments by all individuals within the sphere of influence of the individual.

A performance appraisal evaluates:

People respond to the fact they are being studied, behaving in a manner they feel will warrant attention.

Propensity of insured patients to use more medical services than necessary because their insurance covers so much of the

Providers receive a fixed monthly payment regardless of services used by that patient during the month.

The largest of the budget expenditures is the workforce or personnel budget because healthcare is labor- intensive.

If a manger suspects employee is chemically influenced and presents potential patient safety hazard: 1st action is:

Multiple communication modes should be used for important messages if the manage wants them to be interpreted correctly.

To reach goals, managers must:

Predetermined level of excellence that serves as a guide for practice.

Comes from within the person, driving him/ her to be productive.

Halo effect occurs when the appraiser lets 1 or 2 positives effect the entire employee evaluation.

Stretching is energizing people to enjoy the beauty of pushing themselves beyond what they think they can do.

Nurses act as advocates by helping pts make informed decisions, acting as intermediary, or directly intervening for pt

Decreasing the number of nursing care hours per patient day can:

5 rights of delegation are right circumstance, right task, right direction, right supervision, right person

In order to prevent burn out, it is a priority to follow: