Fire Officer 4 Chapter 2

Which of the following is on the labor organization team during the bargaining session?

Who is responsible for acting as a liaison with the MAP providers?

Which type of test involves cognitive skills, reading comprehension, and writing skills?

Up to what percentage of those members who received MAP counseling returned to full productive status?

Impasse resolution uses a third, neutral party to talk with each side and discover issues that are stalling negotiations

What are demographics

Which is a challenge that diversity creates?

What should all hiring, promoting and assigning be based upon?

With which type of impasse resolution method is the decision binding for both parties?

What can be used to identify the current organizational culture?

Which will offer protection to members who self-identify to the MAP that they struggle with alcohol or drug abuse?

Long-term strategy to manage the differences and similarities of employees to promote productivity, quality and fairness

When was the ADA enacted?

Which is a characteristic of the Affirmative Action Program?

What do policies and regulations often require when anemployee has become disabled?