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Review Final Exam - Chapters 6-12 Flashcards | StudBud
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Review Final Exam - Chapters 6-12
Review Final Exam - Chapters 6-12
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Questions
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Answers
1
Only the partner making the contractual obligations will be legally bound by that agreement.
False
True
2
A manager will be able to tell what motivates an employee by how they behave.
False
True
3
Having a guest sign a waiver after the contract for the tour was made may invalidate the waiver.
True
False
4
Setting up a business as a sole proprietorship is beneficial as it limits your liability.
False
True
5
A sole proprietorship may be advantageous as it reduces the need for licensing.
False
True
6
The act of discrimination creates both legislative and common law liability.
True
False
7
A potential buyer must consider the market trends to determine the demand for products and/or services when purchasing.
False
True
8
Which type of business entity can be challenging in terms of determining structure and planning for contingencies?
Corporation
Co-operative
Sole Proprietorship
Partnership
9
Legalizing cannabis should entitle an employee to:
Consult workplace policies first
Consult a doctor for a lower doze
Consume it at work - it's legal!
Do not care about workplace rules
10
What is the most important human component of a corporation?
Employees
Directors
Shareholders
Customers
11
Indigenous rights include freedom to hold and manifest beliefs and spiritual practices.
True
False
12
If the hotel has a permanent resident on their property, which legislation governs their relationship?
Landlord and Tenant Act
Occupier's Liability Act
Inkeepers Act
Hotel Guest Registration Act
13
Reducing risks associated with intoxication is a major building standard that a food service operator needs to consider.
False
True
14
A target date should be set to meet the operational goals.
True
False
15
The innkeeper is not responsible for the lost or stolen property of the guest.
False
True
16
What is the most effective approach to property valuation?
Profit and loss analysis
The sales comparison approach
The cost approach
The income capitalization method
17
Which level of government deals with non-compliance issues?
Municipal government
Local Court
Provincial government
Federal government
18
Who is in the best position to recognize operational challenges?
Employees
The Crash Team
Management
Customers
19
What type of ownership is the most common in Canada?
Corporation
Sole proprietorship
Franchise
Partnership
20
Background and criminal record checks are some of the processes that a liquor license applicant may need to take.
False
True
21
If a guest with a prior reservation is not given an accommodation at a hotel, what has occurred?
Violation of the Innkeepers Act
Breach of contract
Discrimination
Violation of the Hotel Guests Act
22
What is one of the best ways to ensure a candidate has the appropriate characteristics need for the job?
A personality test
Checking references
Appropriate interview questions
A probation period
23
Regenerative tourism includes:
Traffic congestion, crammed trails and disrupted ecosystems
A combination of beliefs of concious consumerism only
Environmental sustainability, social mobility, employment equality
Metrics on the environment health
24
A chain is an organization that is owned and operated by a single entity.
False
True
25
Testing discrimination to determine bona fide one is subjected to unwanted attention due to their sex/sexual orientation
False
True
26
Freedom of movement for foreign temporary workers applies when:
Workers move for the same occupation classification
The means to hire is exhausted
Good employers are in another area
Quit just cause
27
Room rates should be consistent with the other hotels.
True
False
28
Which hospitality entity has absolute liability to the guest?
A tour operator
A hotel
A restaurant
An event avenue
29
Food service operators must assist in facilitating a random health inspection of the premises.
False
True
30
Training should meet the needs of the employee to be effective.
True
False
31
Which form of business ownership has a legal advantage for the owners?
Corporation
Franchise
Partnership
Sole proprietorship
32
A stage is visible from most areas of the venue and performances take place on it - requires an entertainment licence.
True
False
33
A SWOT analys is:
Success, Weaknesses, Opposites, Threats
Success, Weather, Opportunities, Truth
Strenghts, Weaknesses, Opportunities, Threats
Strenghts, Weaknesses, Opposites, Truth
34
The innkeeper-guest relationship is not a legally binding relationship.
False
True
35
Operating a vessel means:
Stacking canoes
Operating a bike
Water paddling
Anything that transports someone over water
36
Adventure tourism is an area in the hospitality industry that is regulated by the Ministry of Health.
True
False
37
A hostile takeover is an unwanted change in ownership.
False
True
38
If the guest does not have luggage and they are suspicious, the Innkeeper can deny accommodation.
False
True
39
A guest with a room reservation shows up and the hotel does't have any available accommodations, what the hotel will do?
Walk the guest to a comparable property
Give the guest credit for future accommodation
Refund the guest in full
Nothing, no space, no accommodation
40
Data Analysis is one of the steps needed in the job analysis process.
False
True
41
What can a company do to protect their social media reputation?
Create workplace policies that address social media use.
Nothing, a company can only gain from social media.
Have their own social media team.
Ban their employees from ever using social media.
42
The innkeeper has the right to assign and re-assign a guest’s room.
True
False
43
Commercial hosts who benefit from alcohol sale/service should bear more responsibility reducing risks of intoxication.
True
False
44
There is dual liability for a food service operator if a customer becomes ill after consuming a contaminated meal.
True
False
45
For the goal to be relevant, it must be challenging for the employee.
True
False
46
What is one of the most challenging aspects of a partnership?
The organizational chart of the business
The profit and loss statement
The written agreement
The duty of good faith
47
What is an example of affirmative action legislation?
Occupational Health and Safety Act
Pay Equity Act
Labour Relations Act
Employment Standards Act
48
What other concerns a hospitality organisation should have in relation to technology?
Compensations paid
Significant revenue loss
Unidentified hackers
Breaching and stealing data
49
First nation people see ceremonies as inextricably linked to the land and the water.
True
False
50
In what type of hospitality business entity does the owner have the most risk in terms of profit and loss?
Corporation
Sole proprietorship
Limited partnership
Co-operative
51
How many components a cannabis plant has?
250
25
100
85
52
To breach the implied warranty of food offered for sale would be to commit a tort.
False
True
53
In a partnership there is a limit to the number of partners the business can have.
False
True
54
Employee orientation is extremely important making sure the new hire understands at what level they need to perform.
True
False
55
For a guide to be found negligent, the guide must have exposed the claimant to unreasonable risk.
False
True
56
The term “country food” is often used to refer to the traditional diets of Metis and Inuit peoples.
True
False
57
Which type of business organization would be most beneficial in terms of reducing legal liability for the owners?
Franchise
Corporation
Co-operative
Sole proprietorship
58
The innkeeper has the right to keep a guest’s property if they do not pay.
True
False
59
What is a major principle of effective management?
Communication
Work ethic
Discipline
Leadership
60
Harassment is a bothersome or provoking gesture or comment that is reasonably known to be unwelcome.
True
False
61
Internally generated funds are basically using your profit to invest into your own business.
True
False
62
Which ownership structure would be most beneficial if you have a colleague with the same goals and purpose?
Sole proprietorship
Corporation
Partnership
Franchise
63
Audited financial statements must be available to a potential buyer of an existing business.
True
False
64
PESTEL Analysis stands for:
Political, Economic, Survey, Technological, Energy, Legal
Political, Economic, Social, Technological, Environmental, Legal
Political, Economic, Survey, Territorial, Environmental, Legal
Political, Economic, Societal, Technological, Envision, Legal
65
Confidence, charisma, service orientation are some key considerations when hiring an employee in the service industry.
True
False
66
What is one of the key advantages to setting up a corporation?
The fact that you can have multiple shareholders
Lower tax rates than other types of businesses
Limiting the personal liability of its directors
Raising additional capital as needed
67
The financial and legal affairs of a sole proprietorship are separate than that of the owner.
False
True
68
The support animal provides emotional comfort but is not trained in the same manner as a service animal.
False
True
69
A guest that has registered with a false identity has the same rights as a guest registered with their valid identity.
False
True
70
Innkeepers have the authority to enter a guest’s room at any time if they are concerned about the guest.
False
True