Pathway to success state board theory review

agreement between you & an employer that states that if you decide to leave the salon you will not work in another close

Keeping and using a cancellation list and the perception it creates for your guests is an example of

Finding solutions to your guests concerns and devolving a mental picture of your guests expectation is determined during

A doc the employer provides that gives specific info about a job including the qualifications or skills needed

An organized system to track all business transactions and expenses

To set, monitor and achieve a personal or organizational desired end point within a specific time frame

Running late, deadlines or personal issues can be demanding situations can cause

Percentage of total dollars you receive from services and retail products sold is

A doc that provides details of your work history, education and qualifications for a position

Individuals hired and compensated by a company to provide services

Being respectful of others, ethical and honorable are traits of

_ is when a stylist rents space in an existing establishment and has the ability to independently generate revenue

What is an arrangement in which two or more parties agree to share all costs, profits, and responsibilities

Describing your recommendations in a clear, detailed way so that your guest understands your vision

The money a typical guest spends on services and products during their salon visit determines…

Is using verbal and non verbal cues to show you are interested in the conversation

Marketing can include which type of of communication

A policy purchased to protect from risk of loss

The moral standards that guide a persons conduct

Supplies used in daily salon operations is

What is a strategy to use so that your guest returns within a specified time for their next service

The moment and position of your body is a communication skill

Connecting with potential guests in a social setting is

Your personal assessment of self worth is your

Marketing to your desired demographic

Showering, brushing your teeth and shampooing your hair are all examples of personal

Gaining new guests through word of mouth recommendation

Scheduling your guests next appointment while they are still at your station

Individual who has total responsibility for all profits and losses of a business

Budgeting, employee management, inventory and purchasing are necessary skills in

A _ is required when seeking financial assistance to open your salon

The steps you take to ensure your guest always leaves with a positive impression

An image or trademark that represents you or your business

The benefits of guest retention can include growth of paycheck, job security and:

Paraphrasing uses your

A _ should include the guests name and contact info along with the original requested

What communication uses body gestures and eye movement to send and receive info

ownership by a group of people that requires the highest level of legal consideration and is organized and design

extremely important skill that will affect your retention, referrals and rebooking is your ability to control impression

Certain regulatory agencies and taxing laws require that you maintain correct

Identify the open ended question

Shampoo and conditioner your guest purchases to maintain their style at home

All people in cosmetology field wear bright vibrant hair color this is an example of a/an

Pics of your best work, awards or certificates displayed professionally in an album or electronic folder

Recommending that your guest adds some highlights and/or lowlights to their existing hair color is known as