HT 1.01-1.03

Why is it important for tour company employees from different departments to work together?

What traits do effective HT employees exhibit when they communicate with their customers?

What types of tours are likely to appeal to individuals who are active, athletic take risks?

What is a characteristic of a destination's off-season?

What hotel division do reservations, telecommunications and guest registration report to?

Mr. and Mrs. Green like to golf at Myrtle Beach.  What type of tourist are they? 

A hotel front-desk and accounting employee worked together to resolve a guest's bill. Situation

Which of the following are components of the travel industry?

A group traveled to Haiti to help rebuild homes.  What type of tourism took place?

Oversees lodging facility's accounting activities is what position?

What skill is important for successful professionals in the HT industry to possess?

Providing tours at a historic site is what part of working in the tourism industry?

What departments are part of a resort's food and beverage division?

What type of services do restaurants, banquets and coffee shops provide to consumers?

Which of the following is a component of the lodging industry?

Which division of a resort maintains the property's pool, gym and exterior grounds?

What type of chart would a hotel manager show the relationships among divisions and departments

A front desk employee is courteous, patient, and helpful What behavior is exhibited?

An executive chef for a resort is likely to join what professional association?

What type of tourist is interested in the Football Hall of Fame and Daytona Speedway?

What tourism category is to enjoy and support maintaining the natural environment?

What hospitality segment focuses on providing travelers with sleeping accommodations?

Reason for hotel departments to work together?

What destination is most likely to appeal to individuals who like cold-weather sports?

What organization coordinates with hotels, restaurants and entertainment to plan meetings?

Due to interrelationships of departments, the general manager accomplishes which common goal?

HT segments impact one another and hard to distinguish what characteristic applies? 

People who clean lodging property's sleeping rooms and public areas are what positions?

How can departments of HT provide its guests with the best service possible?

A hotel guest needs additional towels and linen. Which department should handle this?

How can a travel agent make a positive impression on clients?

What type of behavior involves establishing eye contact with hotel guests?

Which department should a front desk clerk work with to help guests move their luggage?

Which of the following is a component of meeting tourists' transportation needs?

What would prompt someone to travel to Louisiana for several family reunions?

What hospitality segment focuses on providing its target market entertainment and relaxation?

Which hospitality segment focuses on planning different types of trips?