Corporate values are:

learned by observing others' actions in the organization

Top leaders in government and business today are:

held to higher ethical standards than in the past.

increasing one's initiatives toward environmental concern

Ethical behavior at work is learned by

observing the actions of others

Compliance-based ethics codes:

conform to laws and regulations

When managers disregard ethical concerns, the likely result is:

a general mistrust between workers and management

Creating competition between employees within the corporation:

can encourage employees to deceive customers

Corporate social responsibility describes the firm's:

concern for the welfare of society

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Ch. 4 GEB 1011

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Demanding Ethical and Socially Responsible Behavior

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Questions 27

Answers

1
Legal behavior and ethical behavior are basically the same thing.
True
False
2
The difference between an organization's positive and negative social contributions is called
social scorecard
responsibility impact report
net social contribution
community commitment level
3
______ refers to the standards of moral behavior.
Ethics
Integrity
Responsibility
Legality
4
Which of the following is a reason why a business should be managed ethically?
It is the right thing to do.
Employees demand it.
Strict global regulations require it.
It is the law in the U.S.
5
Corporate values are:
instilled by the leadership of outside consultants.
taught by attending company-sponsored seminars.
learned by observing others' actions in the organization
a personal matter to be determined by each employee.
6
Companies are using ___ to communicate their CSR actions to their customers.
traditional advertising on TV and radio
social media
their employees, word of mouth
sales promotion
7
Making accounting records more transparent may help restore trust in the free-market system.
True
False
8
Obeying the law is _____ethical behavior.
the opposite of
essentially the same as
the first step toward
unlikely to lead to
9
Top leaders in government and business today are:
held to less strict moral standards than in the past
less interested in social responsibility than in the past
held to higher ethical standards than in the past.
at odds with the general public in regard to ethical issues
10
Going green means:
increasing global warming.
increasing one's carbon footprint
increasing one's initiatives toward environmental concern
increasing one's bottom line
11
A payoff for socially conscious behavior is:
longevity due to a stable external environment
a large pool of talented employees
a large pool of investors
new and loyal customers
12
Some critics of CSR view spending money on CSR as:
a necessary evil
stealing from investors
important for America
moving toward capitalism
13
Ethical behavior at work is learned by
tracking the failures of those caught in business scandals
reading about why others were fired from the job
attending corporate responsibility seminars
observing the actions of others
14
Purposefully understating your firm's income to avoid paying higher taxes is an example of:
tax accountants doing their job
a firm's responsibility to its owners
illegal behavior
an accepted business practice
15
We describe charitable donations by corporations to nonprofit organizations as ____.
corporate philanthropy
corporate responsibility
corporate strategy
structural commitment
16
Compliance-based ethics codes:
conform to laws and regulations
use education, leadership, and accountability
create a "do-it-right" climate that emphasizes core values
enable responsible employee conduct
17
The position a firm takes on issues that affect the corporation as well as society is known as
structural positioning
political philanthropy
target posturing
corporate policy
18
Ethical behavior covers a _____ range of conduct than legal behavior.
smaller
less demanding
more limited
wider
19
When managers disregard ethical concerns, the likely result is:
an improvement in overall manager morale
a general mistrust between workers and management
a reduction in employee turnover
a reduction in lawsuits
20
It's helpful to remember that ethical behavior begins with ______.
schools
religious institutions
law enforcement officers
each of us
21
Creating competition between employees within the corporation:
must be ignored when corporate ethics are developed
should focus on improving corporate profit
can bring out the best in employees
can encourage employees to deceive customers
22
Laws represent the standards of ______ behavior.
legal
socially responsible
ethical
moral
23
Management can create an environment in which unethical behavior can develop
True
False
24
Corporate social responsibility describes the firm's:
exclusive responsibility to its stockholders
commitment to a management training program
concern for the welfare of society
ability to plan for the unexpected
25
Describes someone who reports illegal or unethical behavior
integrity watchdog
whistleblower
horn blower
watch tower sentinel
26
Business relationships often present ethical dilemmas that are:
irrelevant and therefore require no action
best resolved by creating a win-lose situation
easily resolved by following the relevant laws
not easily resolved
27
The first step when facing an ethical dilemma is to ask:
"Is it balanced?"
"How will it make me feel about myself?"
"Is it legal?"
"Is it ethical?"

Ch. 4 GEB 1011 Flashcards | StudBud