2nd Edition Professional Development

The science that looks at how individuals perform work, and what body movements/tools/equipment benefit the pro is:

Resilience is developed by solving problems and:

Proper conduct in relationships with your employer, co-workers, and clients is known as:

After performing a service on a difficult client, Diane vents to other clients. Which term identifies her emotion.

Practicing good manners in the workplace is referred to as:

When sitting in a chair, it is important to:

Negative aspects of our personal character that we are unaware of but others can see are referred to as:

The shoes that are recommended to be worn to practice good posture when standing for long periods of time are:

A routine behavior that is repeated regularly and tends to occur unconsciously defines:

What is halitosis?

An outward reflection of your inner feelings, thoughts, attitudes, and values defines your:

A deep admiration for someone or something is referred to as:

Changing the pitch of your voice while speaking is called:

Translating what you heard into your own words is referred to as:

Responding calmly versus reacting impulsively represents a person who is practicing:

How many hours of sleep do most people need to function properly?

Your own personal system of moral principles and values is known as:

As soon as you notice a discussion is getting off-track, you should:

The the or inflection of your voice, level and rate of speech all play a role in:

Eye contact, smiling, and posture are all examples of:

Saying the proper thing without offending someone is:

Persevering through difficult times is an example of:

An effective way to build trust is to:

Which of the following terms defines the art and science of beauty care?

An individual’s system for maintaining cleanliness and health is known as: