Week 5 Review (for Final Exam)

Which of the following should be routinely evaluated in a massage business to ensure that safety measures are in place?

Which of the following methods would be best for a massage therapist to generate interest in his business?

Which of the following requires employers to provide a hazard-free work environment?

The best form of advertising is cold calling.

To be ergonomically comfortable & efficient, the keyboard level in the business office should be approximately how high?

What is the term for determining the needs of customers?

Which of following approaches can identify people who could benefit from services offered by the massage therapist?

Which of the following muscles should be evaluated in a client complaining of neck tension?

Which of the following is a question all small business owner-managers must ask themselves to be successful?

How often should restrooms be cleaned and sanitized?

Which of the following poses the greatest safety hazard?

The promotion of a company's objectives, products and services to employees within the organization is?

Hands should be washed only before and every session.

Which of the following concepts about advertising is the most important for massage therapists to keep in mind?

Which of the following has been shown to be the least effective type of advertising for massage businesses?

Pain persisting for a longer period time than expected for the condition best describes which of the following?

Channeling all marketing efforts towards one well-defined segment of the population is?

What term describes the science of the relationship between people and their work environments?

Which would be the most effective way a service business such as a massage therapy practice could attract people?

What type of recall system involves the client scheduling another treatment before leaving the massage office?

What is the maximum amount of time most people will typically travel to receive a massage treatment?

What features will be found in a massage office designed in accordance with the Americans with Disabilities Act?